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Reviews of Tanoa Rakiraki Hotel

3 out of 5
Tanoa Rakiraki Hotel
King's Road, Rakiraki

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 120 reviews" "
Rating 8 - Good. 44 out of 120 reviews" "
Rating 6 - Okay. 13 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 6 out of 120 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining

10/10 Excellent

Krishan

Stayed 1 night in Dec 2023
Response from Sisi on 20 Dec 2023
Bula Vinaka Krishan!Thank you for your ratings. We do hope to see you back at Tanoa Rakiraki Hotel. Merry Christmas and Happy New Year to you and your family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sisi on 20 Dec 2023
Bula Vinaka!Thank you for your ratings. We do hope to see you back at Tanoa Rakiraki Hotel. Merry Christmas and Happy New Year to you and your family

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay. Nice service
Stayed 1 night in Dec 2023
Response from Sisi on 20 Dec 2023
Bula Vinaka Stephen!Thank you for your ratings. We do hope to see you back at Tanoa Rakiraki Hotel. Merry Christmas and Happy New Year to you and your family

4/10 Poor

Jone

Stayed 1 night in Aug 2023
Response from Sisi on 27 Sept 2023
Bula Vinaka Jone! Thank you for your ratings

8/10 Good

Shukla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Sisi on 31 Aug 2023
Bula Vinaka Shukla! Thank you for your ratings! Have a great day.

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as it's always been. The curries are top notch.
Stayed 1 night in Aug 2023
Response from Sisi on 31 Aug 2023
Bula Vinaka Hugh! Thank you for your feedback. We do hope to see you back here at Tanoa Rakiraki Hotel. Vinaka!

10/10 Excellent

Jagendar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr and Mrs Singh
We love ❤️ staying in Raki Raki because that’s where I was born. My old memories.
Stayed 1 night in Jul 2023
Response from Sisi on 31 Aug 2023
Bula Vinaka Mr & Mrs Singh. Thank you for the great review. We look forward to seeing you back at Tanoa Rakiraki. Vinaka!

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant and pool area
I didn't have terribly high expectations of this hotel, but I was pleasantly surprised. The check-in was smooth and friendly and the room was more than acceptable. The grounds (especially the pool area) were well maintained and looked inviting. Best aspect was the restaurant/bar - huge portions of delicious food at very reasonable prices. Worst aspect was the very loud sound of someone in a nearby room dragging furniture across the tiled floor all through the night. Our friends in the room next to us heard it as well, neither of us slept very well as a result. This isn't the hotel's fault, but the soundproofing between rooms isn't great.
Stayed 1 night in Jul 2023
Response from Sisi on 27 Aug 2023
Bula Vinaka Veronica! We are happy you have enjoyed certain aspects of your stay. We do apologize for the unfortunate encounter from the noisy neighboring room occupants. Had this matter been brought to our attention, we surely would have advised them of your concerns. Thank you for your feedback and we will surely relook in the soundproof of rooms. Vinaka

8/10 Good

Peter

Stayed 1 night in Jul 2023
Response from Sisi on 27 Aug 2023
Bula Vinaka Peter. Thank you for your review! Have a great week ahead!

10/10 Excellent

Bob

Stayed 2 nights in Jul 2023
Response from Sisi on 23 Jul 2023
Bula Bob. Thank you for your ratings! We would really love to see you back. Vinaka

10/10 Excellent

Roselyne

Stayed 1 night in Jul 2023
Response from Sisi on 6 Aug 2023
Bula Vinaka Roselyne! Thank you for your rating. Have a great week ahead!

6/10 Okay

Mark, Marina del Rey

Liked: Cleanliness, staff & service
Tanoa Rakiraki is a modest, nice property. Nothing fancy. Clean room, slightly musty at first, but fine once the windows were opened or the AC turned on. Comfortable enough. Decent shower. Good restaurant, though very slow. Small pool. Pleasant grounds. It's sort of a shame that the rooms are better oriented to take advantage of the views, because the surrounding area is stunning. This is a fine place to stay (and there aren't many options) on the northern road route between Nadi and Suva. It's well worth spending a day or so in this area because it is really beautiful. You can visit the nearby Volivoli Beach Resort as a day guest cheaply and enjoy some extra views and amenities there.
Stayed 1 night in Jul 2023
Response from Sisi on 11 Jul 2023
Bula Vinaka MarkThank you for taking your time to write a review. We are pleased to know that your experience with us was good. Your kind words are much appreciated and we do hope to see you back! Vinaka

10/10 Excellent

Raewyn

Stayed 1 night in Jun 2023
Response from Sisi on 1 Jul 2023
Bula Rewyn!Thank you for your rating and choosing Tanoa Rakiraki Hotel! Hope to see you back

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queit location
Stayed 2 nights in Feb 2023
Response from Ashneel on 12 Feb 2023
Bula Vinaka Maurice Thank you for your feedbackVinaka

8/10 Good

Mark, Mawson Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great option for staying in Rakiraki. The rooms are comfortable and clean, and the restaurant nice.
Response from Ashneel on 5 Jan 2023
Bula Vinaka Mark Thank you for your feedback. We hope to see you in future and big BULA to your friends and Family :)Vinaka

8/10 Good

Veniana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Professional Staff Efficient Services and ease of access to Rakiraki town Late afternoon delivery of new towels was the only challenge
Response from Ashneel on 5 Jan 2023
Bula Vinaka Veniana Thank you for your feedback We will surely talk with our Housekeeping Team in provide all guest with fresh towels as it was bit challenge with you. We do apologies from our end and we hope on your next stay we will surely improveVinaka

10/10 Excellent

Alex

Stayed 1 night in Dec 2022

10/10 Excellent

Deo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Dec 2022
Response from Ashneel on 11 Dec 2022
Bula Vinaka Thank you for your feedbackWe wish to see you soon if you are heading to RakirakiVinaka

8/10 Good

Neelam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was quite expensive, otherwise nice place to stay
Stayed 1 night in Nov 2022
Response from Sisi on 24 Nov 2022
Bula Vinaka Neelam. Thank you for your feedback. We will take your kind feedback into consideration.

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, lovely location, not to far from Rakiraki. Menu wasn't great, very limited. No kids meals or 1/2 serves. I'm on a strict diet & was charged full price even tho I only ordered part of a meal. A piece of chicken & chips cost me $25FJ.They were kind enough not to charge me for breakfast as I couldn't eat anything on the free list they cooked me 2 scrambled eggs. I was advised when I asked for just a piece of grilled fish, no salad or chips etc that it would still be $30FJ, I oredered a $30 pizza & ate 2 pieces of topping & gave the rest to family. I think this needs to be looked at. Apart from that I only have positve things to say & would consider staying the again.
Stayed 2 nights in Oct 2022
Response from Ashneel Singh on 27 Oct 2022
Thank you for your feedback. We really apologies on your meal diet as this should be looked after. However we will look into the matter and we definitely improve from your feedback.Hope to see you on your next stay Vinaka :)

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Tanoa Rakiraki
Beautiful landscaping ,greenery and homely atmosphere . Excellent services and friendly staff.
Stayed 2 nights in Sep 2022
Response from Avinesh Narayan on 5 Oct 2022
Bula Vinaka BobGreetings from Tanoa Rakiraki HotelThank you for your feedbackMuch appreciatedVinaka

8/10 Good

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insect and roaches in the room.
Stayed 1 night in Aug 2022
Response from Avinesh Narayan on 29 Sept 2022
Bula Vinaka Sumeet.Thank you for your feedback. We will take this into consideration and will ensure there is no insect or cockroaches in the roomswe do apologize for any inconvenience causedVinaka

10/10 Excellent

Vasenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Vinay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Judi

Liked: Staff & service, amenities, property conditions & facilities
They did not provide clean sheets
Stayed 1 night in Jul 2022
Response from Mere on 29 Sept 2022
Bula Vinaka. Thank you for your feedback. We will discuss with Housekeeping and take this issue into consideration and we hope in your next visit you will enjoy stayed with us.Vinaka

10/10 Excellent

Pranita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

8/10 Good

Yi Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean stay
Room was comfortable and clean. The windows of the room could not close completely so we could hear people outside late at night and early morning. Dinner at the hotel restaurant was really good. Our room included continental breakfast which was okay (basic bread and fruits).
Stayed 2 nights in Jul 2022
Response from Avinesh Narayan on 29 Sept 2022
Bula Vinaka YiThank for your feedbackIts great to hear from you. We will take your feedback into consideration.Regards

10/10 Excellent

ravind

Stayed 1 night in Jul 2022

10/10 Excellent

Shanel

Stayed 2 nights in Jul 2022

10/10 Excellent

Vijendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the service was great.
Stayed 1 night in Jun 2022
Response from Avinesh Narayan on 29 Sept 2022
Bula Vinaka VijendraGreetings from Tanoa Rakiraki HotelThank you for your feedbackMuch appreciatedRegards

10/10 Excellent

DIanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Satish

Liked: Cleanliness, staff & service
The most part I like front desk Clack, he's name was Ashneel Singh, he was very helpful and accomodations also All the stuff were very nice helpful.room service was excellent, clean place
Stayed 12 nights in May 2022
Response from Avinesh Narayan on 29 Sept 2022
Bula Vinaka SatishGreetings from Tanoa Rakiraki HotelThank you for your feedbacksMuch appreciatedVinaka

10/10 Excellent

Palwant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily breakfast was excellent with tropical fruits.My wife liked the pawpaw very much.And some days we enjoyed the Indian roti & curry.That I Indian girl made excellent round& fresh rotis.We definately gonna come back next trip & enjoy next trip.We stayed 6 nights & all were excellent.No complains.Daily price was very excellent& affordable.
Stayed 6 nights in May 2022
Response from Avinesh Narayan on 29 Sept 2022
Bula Vinaka PalwantGreetings from Tanoa Rakiraki HotelThank you for your Feedbacks ! Much appreciated.Looking forward to welcome you for your next stayVinaka

4/10 Poor

Kelvin

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had over 15 roaches in the first room that I had. The second room they changed me to, had about 5-7.
Stayed 3 nights in Apr 2022
Response from Avinesh Narayan on 3 Oct 2022
Bula Vinaka KelvinThank you for your feedbackwe will take this into consideration and will ensure there is no cockroaches in the roomswe do apologize for any inconvenience causedVinaka

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Liked Clean room Tidy grounds Staff at breakfast welcoming Continental breakfast with choice of cooked eggs Disliked Front desk staff hit & miss with information Not listening to instructions when seeking misplaced clothing Front desk staff not passing on messages & not returning calls Front desk staff wanting to charge for room again ….. not listening Dinner - we didn’t know there was a specials board - we were told by front desk staff only partially operational & set very small daily menu - so we went to Golden point resort for evening meals Very loud patrons - children & adults at the swimming pool - all day & on 1 night - not managed by staff However …. Paid $70AUD a night so satisfactory stay
Stayed 2 nights in Dec 2021
Response from Avinesh Narayan on 3 Oct 2022
Bula Vinaka KylieThank you for your feedbackswe will take this into considerations and will ensure enough information is passed on to the guests with regards to hotel operations and MealsWe do apologize for any inconvenience causedVinaka

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay. very nice staff and enjoyed the relaxing time there.
Stayed 2 nights in Mar 2020
Response from Emma on 2 Apr 2020
Thank you for your feedback, we are pleased you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good Staff very helpful Amenities such as pool, tennis court was available at the hotel
Stayed 1 night in Jan 2020
Response from Rameshwari Mani on 17 Feb 2020
Bula Anonymous thank you so much for your feedback, good to hear that you enjoyed your stay with us. Hope to see you on the near future Regards Team Rakiraki

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time to stay .it's closer to places i had to visit. No problems with transport to town or to other city connection. It's clean and work requests for any problems are attended to.
Stayed 9 nights in Dec 2019
Response from Tanoa Rakiraki Hotel on 17 Jan 2020
Bula Vinaka. Thank you for your feedback & we are really happy to hear that you have enjoyed your stay with us. Hope to see you again on your next trip to Rakiraki Vinaka

10/10 Excellent

Rots3, Lawrenceville nj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room staff Very nice over roll the best hotel my next trip my stay will b there😘😘😘
Stayed 1 night in Nov 2019
Response from Tanoa Rakiraki Hotel on 25 Nov 2019
Bula Vinaka Rots3 Thank you so much for your feedback. Really glad to hear that you have enjoyed your stay with us & hope to see you soon on your next trip Vinaka

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice clean room and friendly and helpful staff . Lack of staff in dining room and very slow service, had to wait long time to get served.
Stayed 2 nights in Aug 2019
Response from Alorna on 15 Sept 2019
Bula Anonymous Thank you so much for your overall positive feedback. Sorry to hear about your inconvenience in the dining room & we hope you will have a pleasant stay on your next visit. Regards Team Tanoa Rakiraki

8/10 Good

Amy, Gold Coast

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, Efficient staff, Good Atmosphere.
Stayed 3 nights in Aug 2019
Response from Alorna on 15 Sept 2019
Bula Amy Thank you so much for your feedback. Hope to see you in the near future Regards Team Tanoa Rakiraki

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Tanoa Rakiraki Hotel on 14 Aug 2019
Bula Vinaka Philip Thank you so much for your ratings Regards Team Rakiraki

10/10 Excellent

pushpa singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jul 2019
Response from Rameshwari Mani - Hotel Manager on 31 Jul 2019
Thank you so much for your rating Regards Team Rakiraki

8/10 Good

Ashok

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019
Response from alorna on 31 May 2019
Vinaka

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from alorna on 31 May 2019
Vinaka

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When moved to executive room it was nice. Ordinary room was dreadful, like a box.
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for holidays
Very lovely new unit
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
while showering water stopped. walked out 1/2 hour later after checking in and handed the key. we didn't returned back or asked for refund. Take real photos of the place!
Stayed 1 night in Mar 2019

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is very limited beach access anywhere around. Beachside resorts are at the end of most roads and seem to have the right to refuse entry to non-guests. The hotel itself is fine but two days of continuous, unavoidable, mind-numbingly awful muzak imitating Christmas Carols was more than enough.
Stayed 1 night in Dec 2018
Response from Rameshwari Mani on 31 Dec 2018
Bula Katrina Thank you so much for your feedback. Christmas Carole music was played during Eve & Christmas day and other days was on piano music. We are not beach side at all. Hope to see you in the near future. Regards from Team Rakiraki