Couples treatment room(s), body treatments, aromatherapy

Reviews of Shamwari Long Lee Manor

5 out of 5
Shamwari Long Lee Manor
Shamwari Private Game Reserve, Paterson, Eastern Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 52 reviews" "
Rating 8 - Good. 3 out of 52 reviews" "
Rating 6 - Okay. 0 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and made us feel special
Stayed 5 nights in Nov 2023

10/10 Excellent

oscar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingggg
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first stay at Shanwari.
Stayed 3 nights in Sep 2020
Response from The Shamwari Team on 2 Oct 2020
Dear David, Thank you for your wonderful review. We're delighted to hear that you had a memorable stay at Long Lee Manor. Best regards, The Shamwari Team

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from The Shamwari Team on 27 Nov 2018
Dear Valued Guest, Thank you for your review. We are exceptionally proud of the conservation and hospitality achievements since welcoming our first guests in 1992. We hope to see you return to Shamwari Private Game Reserve in future. Best Regards, The Shamwari Team

10/10 Excellent

Gill, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shamwari was perfect in every way from the beautiful room, friendly, helpful staff to the amazing view of the animals from the river view room to amazing safari experience. Worth every penny!
Stayed 3 nights in Oct 2018
Response from The Shamwari Team on 2 Nov 2018
Dear Gill, Thank you for taking the time to write such a wonderful review. We’re absolutely delighted to hear that you had an amazing safari experience Thank you for your kind words. We certainly hope to see you return to Shamwari Private Game Reserve in future too. Best Regards, The Shamwari Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from S on 1 Jun 2018
Thank you for your review of Shamwari Game Reserve. We hope you enjoyed your stay.

10/10 Excellent

Scazz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday of a lifetime. Surpassed all expectations. With outstanding Ranger Dean as our daily guide, with a wealth of Knowledge on all aspects of animals plants and birds. Outstanding food. Couldn’t of fed us enough. With lovely friendly and Hospitable staff.
Stayed 3 nights in Apr 2018
Response from The Shamwari Team on 23 Apr 2018
Dear Valued Guest, Thank you for taking the time to write such a wonderful review. We are exceptionally proud of the conservation and hospitality achievements since welcoming our first guests in 1992. We’re absolutely thrilled to hear that you had an amazing safari with Dean as your ranger. We certainly hope to see you return to Shamwari Game Reserve in future. Best Regards, The Shamwari Team

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shamwari
We had an amazing stay at Shamwari! The game drives were amazing, the Bayethe luxury tent was really cool, and the service was wonderful. I hope to make it back to SA someday, but if not, I will remember Shamwari as one of the most amazing places I've ever stayed.
Response from The Shamwari Team on 12 Apr 2018
Dear Janet, Thank you for taking the time to write such a wonderful review. We are exceptionally proud of the conservation and hospitality achievements since welcoming our first guests in 1992. We’re absolutely thrilled to hear that you had an amazing safari at Bayethe Tented Lodge. Thank you for your kind words. We certainly hope to see you return to Shamwari Game Reserve in future too. Best Regards, The Shamwari Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant safari but priceu
If you can put up with the 5 am starts to see the animals this is a brilliant once in a lifetime experience. It is not cheap in fact the 3 day safari cost as much as the rest of our SA 2 week holiday incl flights but it is very good. We stayed at Long Lee Manor which is to close soon for a further upgrade!!! The food is excellent everyone on our tour had a fantastic time.
Stayed 3 nights in Mar 2018
Response from The Shamwari Team on 13 Mar 2018
Dear Valued Guest, Thank you for your fantastic review. We are delighted to hear that you thoroughly enjoyed your stay at Long Lee Manor. We are primarily a conservation company and your stay provides us with the tools to maintain the 25-thousand-hectare reserve and allow for our conservation efforts. We appreciate that you chose Shamwari Game Reserve as your safari destination and certainly hope to see you return after our lodge upgrades. Best Regards, The Shamwari Team

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Shamwari really is everything it is cracked up to be. A full luxury experience during which you rarely have to do anything for yourself. Sarili lodge is beautiful and the staff and food are first rate. Our guide was excellent, going out on a limb to provide us with a good experience. He was friendly, helpful and extremely knowledgeable (though we felt he could have been a bit more forthcoming - it was only on questioning him that we truly began to tap in to everything he knew, but perhaps that is just his style). To top it off the staff prepared us a surprise for our honeymoon which really made it special. We saw a good range of animals, though not all of them. All in all a fantastic experience - highly recommended.
Stayed 2 nights in Feb 2018
Response from The Shamwari Team on 12 Mar 2018
Dear Sarah, Thank you for taking the time to write such a wonderful review. We are exceptionally proud of the conservation and hospitality achievements since welcoming our first guests in 1992. We’ve thrilled to hear that you had an amazing honeymoon at Sarili Lodge and that you had such a memorable experience from the management team to the game viewing. It has been an absolute pleasure having you and we hope to see you return to Shamwari Game Reserve in future! Best Regards, The Shamwari Team

10/10 Excellent

Beadle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond amazing! Our guide was excellent- a trip of a lifetime
Stayed 3 nights in Feb 2018
Response from Shamwari Game Reserve on 20 Feb 2018
Dear Beadle, Thank you for your wonderful review and kind words! We certainly hope to see you return in future. Best Regards, The Shamwari Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Our ranger “steff” was great. Very knowledgeable and friendly. Quality of food was unbelievable. Would go again with my family. We drove from Port Elizabeth airport and it was very convenient to reach this location.
Stayed 2 nights in Nov 2017

10/10 Excellent

jane, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Loved every minute of our stay here. Our ranger, Sarah, made every drive we had different and exciting. She knew everything about all the animals we saw and could answer any questions we asked. The rooms were fab and every little detail and luxury was there. The food was so good that I'm sure I have put weight on but was too delicious not to eat it. They have a very talented chef!
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round. Only criticism is barbecue is not what we expected. No steaks just low end unexciting choices.
Stayed 3 nights in Nov 2017

10/10 Excellent

Sarah, Esher, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarili Lodge superbly located with wonderful views
Could not have been made more welcome. Sarili Lodge was extremely luxurious with every comfort you could want ( including thick ponchos for keeping warm on the game drives). Food was delicious and game drives were wonderful. Very knowledgeable rangers who tracked down many animals and provided amusing anecedotes. The number of guests viewing animals is strictly limited which benefits both the animals and us! Lovely sundowners
Stayed 3 nights in Sep 2017

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shamwari Revisited.
Amazing time with 5 game drives and knowledgeable,friendly ranger. Lovely setting in large game reserve. Staff all very welcoming,friendly and eager to help. Stay coincided with my wife's birthday which was acknowledged by some wine,a card, a lovely chocolate birthday cake and rendition of "Happy Birthday" by the restaurant and kitchen staff! This was a return visit as we love Shamwari so much.
Stayed 3 nights in Sep 2017

10/10 Excellent

Jianan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing game viewing experience and excellent serv
We had an amazing stay at the Shamwari Long Lee Manor. Staff provided excellent service pampering us and taking care of our every needs and I had definitely put on some weight. The meals were wonderful we sure had one of the best lamb racks and braai dinner with our ranger was fantastic. Our ranger Abel was excellent, knowledgeable and a very humble man. Abel made sure we had the greatest game viewing experience which included chasing elephant herds and lion prides through the raw vegetation. We really appreciated that he shared with us about the different Khoisan cultures. Overall, we had an amazing experience at Shamwari and highly recommend this game reserve to anyone doing the garden route!
Stayed 3 nights in Sep 2017

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 4 night stay would like to come again.
Excellent, excellent, excellent. Fantastic from start to finish. Lovely rooms. Views superb. Ranger fantastic, great tracker found all the animals. Thank you Armand. All the hotel staff are superb too.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic safari at the end of our holiday
We had 2 nights at Riverdene Lodge at the end of our holiday to South Africa and it was a magical experience. From the moment we arrived until we left we were treated so well by everyone at the Lodge.
Stayed 2 nights in Jul 2017

10/10 Excellent

Bex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
Stayed as part of our honeymoon or 4 nights. The entire stay from the moment we arrived was exceptional, the service was second to none and all the staff are so lovely and helpful. We stayed in Bayethe Lodge which was amazing. The rooms were great and the bed is absolutely huge. Our Ranger was Rhynhardt, and I can't fault him. He was just exceptional. Such a lovely guy, with so much knowledge, experience and passion. If we go back (which is looking likely) I'm hoping he'll still be there so we can ask for him again. We saw so much on the game drives. So much of that is amazing luck, but I have no doubt that some of it was also down to having a great ranger. I just cannot recommend this place enough!
Stayed 4 nights in Jul 2017

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ran out of superlatives
A fantastic experience from start to finish - wonderful location, lovely staff, large comfortable rooms and great food and amazing experience for us and the kids . Expensive but worth every penny !

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Eagles Crag
Eagles Crag was disappointing. Not great value for money. Game drives excellent, particularly if you get Leon or Jacque as your ranger. Room was spacious. No hot water in the afternoon! Went to take a shower/bath after lunch and only cold water. Turn down service poor. Food quality very poor. Do not expect any fine dining. For price paid really expected higher standard than barbecue food. You are EXPECTED and told to take your meals with other residents and rangers, sat beside them at one table, even breakfast! Did not like this at all. When I pay €800 plus per night I expect to eat at the time I am ready and with my husband only. House keeping stripped our bed before 9am on our leaving day, meaning when we returned from breakfast we couldn't even have a rest/lie down until check out time at 11am before our long 24 hour journey home. All of our belongings were still in the room, not even packed up so it was clear we had not checked out. The experience in Eagles Crag is unfortunately not even close to five star. I have previously done a safari that was absolutely five star, service, food, experience etc much superior to Eagles Crag. Would return to Shamwari game Reserve as game viewing, ranger expertise and safari experience were exceptional but would definitely not stay in Eagles Crag again nor could I recommend it

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Explorer Camp
Explorer Camp was an excellent experience. Our rangers Jacques and Leon was fantastic. Exceptional value. The reserve was brilliant with all the animals you could hope to see. Hotels.com however need to address their room/hotel/facility description

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Brilliant location, with excellent service provided throughout. The highlight of the stay is without doubt the game drives, made memorable by an excellent ranger, and being able to view a wide selection of wildlife at really close quarters. Overall a superb experience.

10/10 Excellent

Tony, Chehire, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights of bliss!
Many people would think that the Shamwari experience is all about the fabulous food, rooms, facilities, & staff. Well all of these things are out of this world, but the real experience is the animals. We were so lucky to have a ranger like Wes, his knowledge, commitment to the job & guests were second to none. The extent that he went too to make sure that we saw every available animal was fantastic. The Game drives were the highlight of our South African holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic! Fabulous accommodation, food and game drives- couldn't have asked for anything more.

10/10 Excellent

Grace, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of this world
It was such a pleasure to be there. The luxurious tent was very nicely setup -- a fireplace, mini bar, expresso machine, the plunge pool and the private deck. It was just out of this world. The food was awesome! Great compliments to all the chefs. It is totally a 6-star experience. I had the best of fun doing the game drives. The ranger is very knowledgable and we saw so much that it was totally unexpected. The visit to Born Free project was wonderful. It broadened my understanding of what needs to be done about animal abuse or cruelty.

10/10 Excellent

Allan, North Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
Inspired South African experience. Our trip to Shamwari game reserve created very special memories as we experienced a warm, friendly and truly luxurious three days. The opportunities to view wildlife, flora and fauna was complemented by our professional and highly informed guide. The service from everyone was warm, friendly and generous. This elevated the experience, even though the weather was less than kind.

10/10 Excellent

Nancy, Manilva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The whole Shamwari experience was outstanding, our game drive guide was fantastic,and all the staff could not d enough to help. We cannot recommend this place enough, well worth a stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury safari stay
A wonderful lodge with amazing food and service and lots of personal touches

10/10 Excellent

Lindsay, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an experience again - superb
We came back to Long Lee Manor for 2 nights and it was totally up to our expectation. The staff is very attentive and helpful. The food is plentiful, the beds very comfortable and the ambience very relaxing. However, the main attraction is the wildlife and the 2 game drives a day, one leaving at 6am and the second at 4pm. The rangers are very knowledgeable and interested in showing us way more than just the big animals. The scenery is stunning and it was a treat to return.

10/10 Excellent

Dawn, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing venue
Absolutely stunning location. Rooms fabulous. Food excellent. Organisation first rate. Safari everything I hoped it would be.

10/10 Excellent

Johanna, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two days at Eagles Crag
Our stay was just perfect, all we had dreamed for. It was our 25th wedding anniversary trip and it hit the spot. Thank you for all the staff who made our stay so special, with special thanks to Jan, our ranger for making our game drives fun and packed with beautiful sights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
What a magical place to stay. First class accommodation and the staff couldn't be more helpful or friendly. This place certainly lives up to its reputation - everything we hoped for and more. The welcome, the beautiful "rooms" (they are much more than this!), the cleanliness and the game drives themselves. It was an unforgettable experience and one that we would encourage anyone to participate in.

10/10 Excellent

Karen, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fabulous!!!!
This holiday set the standard for all other holidays...A must go experience ...I cannot recommend it highly enough.The staff were so attentive, did lots of special extras (it was my birthday while I was there they made me a cake and decorated the restaurant), the food was the best I have ever had and we stay only in 5star hotels. The reserve is amazing, saw all the big five and went lion tracking daily. Also do try the spa. It is the ultimate all inclusive (only alcoholic drinks and spa to pay for). We stayed for 7 nights in May 2014. The only thing we would do different is not to fly BA and also to fly into Cape Town and not Johannesburg, and stay there for a few days as well. Thanks to all the staff at Shamwari for making it the best holiday experience and birthday ever!! I am sure we will return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Very good stay.. nice place, amazing staff.... I suggest.

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En oförglömlig upplevelse på Shamwaris Eagles Crag
Vi hade en fantastiskt vistelse på Shamwaris Eagles Crag lodge. Lodgen öppnade i september 2018 efter en omfattande renovering och allt är i absolut toppklass. Allt från vår bungalow som var fantastisk, maten som var 5-stjärnig till servicen som var förstklassig. Vi vill särskilt nämna vår ranger, James, som gjorde vår vistelse till en oförglömlig upplevelse. James bemödade sig ordentligt och tack vare hans envishet lyckades han hitta en väldigt skygg leopard, vilket betydde att vi såg alla big five! Vi skulle inte tveka en sekund att rekommendera Shamwari Eagles Crag Lodge eller att själva resa tillbaka.
Stayed 3 nights in Mar 2019
Response from The Shamwari Team on 26 Mar 2019
Dear Valued Guest, Thank you for taking the time to write such a wonderful review. We are exceptionally proud of the conservation and hospitality achievements since welcoming our first guests in 1992. It is lovely to hear that you had an incredibly memorable stay at Eagles Crag with James as your ranger. Thank you once again for your kind words. We certainly hope to see you return to Shamwari Private Game Reserve in future. Best Regards, The Shamwari Team

10/10 Excellent

frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there! Just go and see
We stayed at the Bayete Tented Lodge and it was amazing! Not only the setting and the comfort of the room (big wow factor!) were fantastic, but the service level was excellent! The safaris were really really great! Oir guide Vuyo to be highly praised!! Thanks for everything guys!!
Stayed 2 nights in Oct 2018
Response from The Shamwari Team on 2 Nov 2018
Dear Frederico, Thank you for taking the time to write such a great review. We are exceptionally proud of the conservation and hospitality achievements since welcoming our first guests in 1992. We’re pleased to hear that you had an amazing safari at Bayethe Tented Lodge and we hope to see you return to Shamwari Private Game Reserve in future. Best Regards, The Shamwari Team

10/10 Excellent

wil, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for your safari deives
We stayed two nights at the Bayethe tented lodges. Very nice food. Service was great. Game drives superb. Would definitely stay at Bayethe again.
Stayed 2 nights in Feb 2018
Response from Shamwari Game Reserve on 20 Feb 2018
Dear Valued Guest, Thank you for your review. We're thrilled to hear that you had a memorable stay at Bayethe Tented Lodge, Shamwari Game Reserve and hope to see you return in future. Best Regards, The Shamwari Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lodge, perfekt für Safari und Erholung, sehr nettes Personal
Stayed 2 nights in Dec 2017

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shamwari ist traumhaft
shamwari ist der luxus pur...fängt beim zimmer an und essen und die gut ausgebildeten ranger machen den aufenthalt perfekt. die tierwekt und landschsft ist atemberaubend schön und wir haben uns sehr wohl gefühlt. wir kommen wieder!
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in a magical park. The ranger knows a lot about the animals. It was great fun spotting the animals in the bush.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

marcio, brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel agradável dentro da reserva
o atendimento aos clientes no restaurante é um pouco lento.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaftes und sehr persönliches Reserve
Empfang, Essen, Betreuung durch den Ranger... alles überdurchschnittlich gut. Wir haben ausser dem Leoparden alle Big 5 gesehen.

8/10 Good

Romeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pra fazer Safari
Quando cheguei ao hotel meu nome não estava na recepção, quase não consegui entrar, como estava com minha cunhada e a reserva dela estava lá, entramos. Depois de algum tempo acharam a minha reserva e pediram desculpas pelo ocorrido. Não foi a melhor recepção, fiquei tensa, pois me falaram inicialmente que ia ter que pagar a diferença do quarto, o hotel é all inclusive e é um hotel caro, considerado 5 estrelas. Felizmente, como acharam minha reserva, não precisei pagar nada, e me deram uma quantia para gastar no hotel, usei para os vinhos do jantar que não estavam incluídos. O quarto era bem grande e confortável, mas precisando de uma reforma. O ar condicionado estava pingando. Os passeios pra ver os animais (Game drives) estavam incluídos e foram ótimos. No geral, gostei bastante, mas achei o quarto ultrapassado, precisa de uma modernização. Aconselho aos hóspedes ligarem ou confirmarem a reserva por e-mail antes, pra não passarem pelo o que eu passei.

10/10 Excellent

Gustavo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Helge Knut, Braunschweig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phantastischer Aufenthalt + Chance auf Big5
Tolle Lodge mit der Moeglichkeit viele Tiere zu sehen. Wir sahen 4 der Big 5. Sehr bemühtes und nettes Personal. Unsere Rangerin Sarah war hervorragend.