Outdoor pool, pool loungers

Reviews of Mantis No5 Boutique Art Hotel

4.5 out of 5
Mantis No5 Boutique Art Hotel
5 Brighton Drive, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 79 reviews" "
Rating 8 - Good. 12 out of 79 reviews" "
Rating 6 - Okay. 2 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Shauna

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall cute and safe Boutique hotel. My only concern was ai ddint pay all this money to clwan the toilet from the previous persons un the room. So house keeping needs to do better. Other than this it was a great stay and really nice property.
Stayed 1 night in Dec 2023
Response from DM on 19 Jan 2024
Good day Shauna Thank you for the feedback and we agree with you wholeheartedly that this is completely unacceptable. Please accept our sincerest apologies for this and trust that we will make sure something like this never happens again as it is not at all our standard.kindest regards

10/10 Excellent

Cary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a real gem! Fantastic boutique hotel with beautiful rooms that roomy and quiet. All the amenities you could ever need. The breakfast was delicious with lots of options. You really need to stay more than one night to get to see what it has to offer.
Stayed 1 night in Mar 2023

10/10 Excellent

Brandon

Stayed 1 night in Jun 2022

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service, great food in-house, convenient location, friendly staff and luxury rooms.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
The venue is lovely and staff are very attentive. The area is secure but as a European it’s always strange to see neighbouring buildings with high fences and bar windows. The beach is less than 5 minutes away, very nice strands there!
Stayed 2 nights in Feb 2020

10/10 Excellent

kobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Really nice boutique hotel. The food was amazing and the service of the General Manger was unbelievable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautifully appointed, pity that the dinner wasn't quite up to scratch as everything else was excellent.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Amazing luxury weekend getaway.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
P.E R&R
A perfect destination for anyone looking for 5 star luxury. Quite a few mosquitoes.... so ask them to spray your room before you arrive, nevertheless a fantastic stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upmarket property in PE; would definitely stay again
Stayed 1 night in Dec 2018
Response from Reservations on 26 Dec 2018
Good Evening, Thank you very much for the positive feedback and pleased to hear that you will visit us again. Have a lovely evening. Kind Regards

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Mariska on 24 Oct 2018
Thank you Chris,

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury personified
This is the best place to stay in P.E. by far - especially for business. They have a fantastic restaurant, spa and cinema room. To name a few.
Stayed 1 night in Jun 2018

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- excellent staff. Nic is super :) Beautiful room. Nice Spa. Good breakfast. No complaints.
Stayed 1 night in Dec 2017

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising gem
Incredible staff, Nick was awesome. Super spacious room 10. Quiet and very good value.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Art Deco hotel, bit pricey, poor housekeeping
Very striking and stylish ArtDeco interiors in this hotel, but we didn’t enjoy ourselves as much as we expected. While the rooms are quite nice, the service was surprisingly poor. We were only staying one night, and after checking into the hotel in the afternoon we were disappointed to discover our bed had no linen on it. This didn’t get resolved until after 9 o’clock at night! We had an early flight the next day so it was pretty inconvenient having to wait for hours for housekeeping into the night. When the maids finally turned up they weren’t even apologetic and just sort of gossiped and giggled between themselves while they made up the bed. Thought it odd that a hotel like this one needed 7 hours or more to scrounge up a set of bedsheets for paying guests.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best value for money in Port Elizabeth. I keep going back and the food is amazing, too.
Stayed 1 night in Aug 2017

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, but a sweet one!
Hotel wasn't busy at all when we stayed, it was only for one night but it is during their winter. Beautiful hotel, we treated ourselves to the presidential suite for our honeymoon but it was very well priced! Staff were great and so accommodating.
Stayed 1 night in Jul 2017

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had more time! Outstand

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in every way
The hotel is so beautiful, the rooms are magnificent and the service is so fantastic. This hotel is a true gem and a great find.

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in Port Elizabeth at No5 Boutique
We stayed for one night whilst passing through Port Elizabeth. The location was good and out of the busy city centre. Parking was available and the hotel staff were very helpful from the first moment to the last. The hotel and rooms were very clean and well designed. There were swimming pools although we didn't use them. Would definitely go back.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plush!
Awesome Hotel. Real 5 star

10/10 Excellent

Susan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Beautiful hotel with excellent staff & facilities. Only wish we could have stayed longer than one night!

8/10 Good

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Unonymous, Unonymous

Liked: Cleanliness, property conditions & facilities, room comfort
Two tides in a storm.
Decor great, location excellent. Excellent service from those who knew what they were doing, Ryan, Thembisa, Ntsika and Nomzamo excelled. The decor can never take away the human touch. Laxy daisy, overfamiliar attitude from some which showed by poor service. Dining room uninviting. Cold atmosphere in the dining room,which overshadowed the great decor. Limited choices and poor layout. The stairs on which the waiters stood made me uncomfortable because it felt like someone was standing over me and couldn't relax. All the waiters were excellent and did their best to give us privacy while eating. Overall excellent hotel and just need to put back the human touch in droves.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
We had a great stay at this hotel. It is totally unique with lots of personal services available. The food was very good and made to order breakfasts were included. The beach is only a block away.

10/10 Excellent

Andrew, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Rooms are great and very clean. Staff are very helpful and friendly. Located in summer stand near the beach and the boardwalk shopping area. Good breakfast.

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Art Hotel, feels like home. attention to detail and a relaxing atmosphere.

10/10 Excellent

Colin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful high quality
A most interesting experience. We stayed in the annex with our own little garden.

8/10 Good

DeAnna, Bronx, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute luxury boutique near the beach
This luxury boutique hotel is located 2 blocks from the beach. There's tons to do and the hotel is also beautiful and worth enjoying. The simple presentation of a fresh lemon in the kitchen area just made me smile. The artwork is amazing and the decor is stunning. There's also a wine cellar where private dinners can be accommodated. There's also a private movie room, gym and spa!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't regret staying here!
Gorgeous hotel at a very reasonable price. The room was enormous! Service was wonderful. We also ate in the restaurant and had a delicious meal. Would highly recommend.

10/10 Excellent

Dave, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the Charts!
Our room at No. 5 Boutique Art Hotel was perhaps the nicest and best appointed hotel room in which I have ever stayed. The room was huge, had hardwood floors, a multi-room bathroom suite with soaker tub and huge walk-in shower, a very good desk area, large seating area, king-sized bed, and a large balcony. The room had no real view, but the view was irrelevant -- everything else was spectacular.

10/10 Excellent

Greg, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night of Recovery after the 5 day Otter Trail
I thoroughly loved this place. I had just finished the five-day Otter Trail and needed to fly out of PE to catch a flight to the U.S. the next day. I checked in at 3:00 pm and never left until the next morning. the room was really a suite and had a great tub, a generous bed, a cozy area to watch television and a Nespresso machine for morning coffee. Gretchen was the on-duty staff and she rocked it out!! She tried hard to schedule a massage for me, but as I told her when I saw the suite, even if she scheduled a massage, I doubt I would've wanted to leave the room. Just drawing a bath, drinking some wine and watching TV was all I wanted. Gretchen really made me feel incredibly welcome.

10/10 Excellent

Alan, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Unique 5-Star Hotel
This is one of the most beautiful small hotels in the world. The rooms are quiet, spacious and clean. Ours had a lovely private courtyard. The hotel includes a spa and very good restaurant. We ate dinner there one night and enjoyed the lamb and green Thai curry. The staff is first rate. The hotel is one block away from the ocean. And best of all, you are surrounded with very good works of art and furniture. Who ever buys for the hotel has a first-rate eye for art.

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IronMan South Africa - Port Elizabeth
Spent several nights at No. 5 Boutique Art Hotel. Great Hotel. Took very good care of us before the race - allowed us to have special breakfast menu on race day and made it available at 3:30am. Everything was excellent. Staff were great and did all the could to make things easy. Highly recommend the executive suite.

10/10 Excellent

Cole, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and a splendid property!
Stayed here during our honeymoon in South Africa. Absolutely stunning property in a very convenient location within PE. Amazing pool, outstanding food, and polished service. The private art collection throughout the hotel was also spectacular. Absolutely no complaints with the hotel whatsoever. One frustration with Hotels.com to note: there is an "Executive" room option offered at a premium to the "Business" room option online which we chose to pay an additional $25 per night for, however, as we found out, there is no corresponding "Executive" class of room offered by the hotel. The hotel manager was very accommodating with regards to the confusion caused by Hotels.com and offered us an upgraded room, but had we not been so persistent in pursuing what we believed we had payed for the premium of $25 per night for a room class that does not exist would have been for naught.

10/10 Excellent

Craig, Chicago, IL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Boutique Hotel
We stayed at the No.5 Art Boutique Hotel on December 6th in the Presidential Suite for 1 night. From the moment we arrived until we left the next morning we felt like we were in a little oasis in Port Elizabeth. It's an amazing hotel. The attention to detail is incredible. All the staff goes above and beyond and nothing was too much for them. The meals we had were top quality. There is not one negative I could come up with if I tried!

10/10 Excellent

Lee, Teesside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel, lovely food, spa was great and the staff couldnt have been more accommodating. Will definitely be returning in future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place - didn't want to leave
We stayed at this hotel for 2 nights at the end of a 2 week trip travelling the Garden Route. The hotel is quite simply stunning. Everything is to an exceptionally high standard, the rooms were large and spacious with a private garden. The staff were very friendly and helpful, I felt nothing was too much or a problem for them. The food in the restaurant was delicious, so much so we ate there both nights. The spa session I had was bliss. And we even took advantage of the private cinema/theatre to watch a movie (while eating our desserts and a bottle of wine). Would definitely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

katharine, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing hotel. Perfect in every way and catered beautifully for our family.

10/10 Excellent

Cam McTavish, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault, perfect for a longer stay.

10/10 Excellent

JP, BELGIUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFULL HOTEL - GREAT ROOMS AND RESTAURANT
This hotel is in a quiet location, close to P.E. city center and P.E. industry, very nice rooms, spacious, with good restaurant. All at very good pricing. Will be staying there again on next trip !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing hotel. Huge comfortable rooms with beautiful art déco finishing all for a very reasonable price. Next time that I am in PE I small be staying here for sure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well run and comfortable hotel. Staff was extremely helpful throughout our brief stay. Location was also very useful -- near the heart of the city's night activities and the airport.

8/10 Good

Amer Moiduddin, New York city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alprange, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit pretentious, and let down by technology
The rooms and general areas were very new, nice and arty. However, too much technology which didn't always work caused issues. Firstly the airconditioning did nothing (fixed when I asked for help). However, I couldn't call reception as the "mobile" room phone didn't work. We were in a room over the road from reception, so I had to walk over, to sort out the aircon (at which time fortunately they fixed the phone as well - new battery?) Lucky they did since next morning, we could not get out as the ultra secure doors every where were stuck - electronic key thought it was unlocked, lock didn't! Luckily I could phone recepttion, otherwise we may have been stuck until room service appeared hours later and we could have missed our flight! However, bar and breakfast were good and the bed comfortable.