I have lost count of how many times I have stayed at this hotel. On average, it's about three times per year since 1999. Standards have remained consistently high, staff response exceeds merely "accommodating." Arrived from Kuwait at approximately 6:45pm, was checked in and in the room before 7pm. Asst Manager Victoria, a longtime exemplary employee, seemed to be waiting for our arrival and greeted us enthusiastically. Request at desk of Mr. Jimsun (forgive inaccurate spelling if so) for ice to be delivered to the room ASAP was instantly fulfilled free of charge by a friendly young woman. Noticed instantly that there was a leak in the bathroom, called the front desk and within 5 minutes, Mr. Jimsun had a maintenance technician in the room replacing a hose and faucet. The job was finished by 7:15pm. Staff in the bar, some familiar, some new, as always were attentive and seemed genuinely pleased to see us. 2am room service order and delivery was completed within 15 minutes (and there is a goulash on the menu now that is superb--so much so that we ordered it again the following night). Requested an AC adjustment the following day; this was carried out in our absence. Later in the evening, the problem seemed still unresolved, and Duty Manager Mr. Rahul himself came to the room with the technician to oversee the repair. The job done, Mr. Rahul offered to change our room if we continued to be uncomfortable. This proved unnecessary. Checkout was completed in 5 minutes.
Michael from Kuwait
The hotel is a short stroll away from a major shopping district, which includes the historical Gold & Spice Souk, Meena …More
Recently flew my Mother and Aunt over to Dubai for B'day celebration and worked tirelessly to get the right hotel at the right price.
The Sheraton on the Creek was my chosen Hotel due to price & reviews online....but nothing prepared me for just how great a choice it was.
The Hotel upgraded us to club rooms with views over the creek and the Dubai skyline. Honestly, After taking Mum & my Aunt to varioous locations in Dubai, The Hotel and view was there favorite. Each night they would sit with the balcony doors open, cup of tea in hand and marvel at the activity on the creek and the majesty of the Skyline at night.
The Sheraton on the Creek provided real value for money in every sense....and created an extra sparkle to an amazing holiday.
The Staff were Polite, Attentive and very professional..They created a rapport with guests which is very rare, but most appreciated.
PAUL from Downpatrick, N. Ireland
Located on the banks of Dubai Creek, this hotel is a short walk from the city’s main commercial district and close to the …More
"Convenient location in Dubai; very close to metro"
loved it; very easy hotel, very centrally located. I was spending alot of time all over the city for a conference that had many, many locations - i'm glad i stayed here because others who went down towards burj al arab were a bit stranded, i thought. was a very spacious and clean room / very quiet. not much of a view looking towards the ocean, would have preferred a city view. roof deck is outstanding.
Four Points By Sheraton Sheikh Zayed Road, Dubai, is across the street from Dubai International Financial Centre. This …More
Maybe not thee most spectacular, but certainly the homeliest with all creature comforts catered for. Staff are wonderful, so attentive and all the choices of restaurants on your doorstep. Le merdien club I have returned 3 times to and shall again and again.
vicki from aberdeen
Set amidst 38 acres of landscaped gardens, this modern, low-rise city hotel is two kilometres from Dubai International …More
Superb hotel in all ways ie service,cleanliness- little thoughtful added extras such as complimentary mouthwash! Staff couldn't do enough and were all cheerful and helpful. The security guard beside the Mall entrance made the hotel feel safe. It's in a good location being between the two main developments of the city. Lots to do in the Mall such as the indoor skiing, several restaurants with diverse menus and a cinema. The club lounge had lovely views for breakfast and the two small pools on the roof were more than adequate especially during the quiet weeks.
penny from hastings uk
This luxury hotel is located in Dubai (Al Barsha), close to Mall of the Emirates, Ski Dubai, and Wild Wadi Water Park. Local …More