Property entrance

Reviews of Aavri Hotel Deira

4 out of 5
Aavri Hotel Deira
45C St, Al Rigga Road, next to Al Rigga Post Office, Deira, Dubai

Reviews

6.8
Rating 10 - Excellent. 86 out of 360 reviews" "
Rating 8 - Good. 109 out of 360 reviews" "
Rating 6 - Okay. 80 out of 360 reviews" "
Rating 4 - Poor. 31 out of 360 reviews" "
Rating 2 - Terrible. 54 out of 360 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Adan

Business traveller
Disliked: Cleanliness
Need to work on customer service
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Dear Guest,Greetings!We are sorry to hear about your experience with our hotel. We take such reviews very seriously and will work towards improving our hospitality and policies. Hope to see yo soon.Best regards,Management - Aavri Hotel

4/10 Poor

Naira

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Bad smell in the rooms
Stayed 7 nights in Mar 2024
Response from Management on 16 Mar 2024
Dear Guest,Greetings!We are sorry to hear about your bad experience with our hotel. We take such reviews very seriously and will work towards improving our hospitality and policies.Warm Regards,Management - Aavri Hotel

6/10 Okay

Dennis, east hills

Disliked: Cleanliness, property conditions & facilities
Bathroom flooding after taking shower, there are small flies in bathroom
Stayed 3 nights in Mar 2024
Response from Management on 15 Mar 2024
Dear guest,Greetings!We are sorry to hear about your bad experience with our hotel. We take such reviews very seriously and will work towards improving our hospitality. We hope you can give us a chance to serve you better in the future.Warm regards,Management - Aavri Hotel

6/10 Okay

Shahzada h

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have been staying here since 2017 and with the time quality of hotel in general has gone down maasively. Needs thorough refurbishing.
Stayed 6 nights in Feb 2024
Response from Management- Aavri Hotel on 13 Feb 2024
Dear Guest,Greetings!!We appreciate your feedback and regret to learn about your unsatisfactory experience at our hotel. Your concerns regarding the hotel are taken seriously, and we sincerely apologize for any inconvenience caused. We are actively addressing these issues to enhance the overall guest experience. If you have additional details or specific suggestions, we would be grateful for the opportunity to further improve.Warm Regards,Management- Aavri Hotel

6/10 Okay

Dani

Liked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Haisam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Vikrant Sharma Revenue Manager on 27 Mar 2023
Dear Mr. Hassan,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

2/10 Terrible

Lachyn

Stayed 4 nights in Mar 2023
Response from Vikrant Sharma Revenue Manager on 27 Mar 2023
Mr. Lachyn,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

10/10 Excellent

Alimamy

Travelled with family
Liked: Staff & service, property conditions & facilities
Great price
Stayed 1 night in Mar 2023
Response from Vikrant Sharma on 21 Mar 2023
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

6/10 Okay

Matthew James

Liked: Staff & service
Stayed 9 nights in Mar 2023
Response from Vikrant Sharma on 21 Mar 2023
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

2/10 Terrible

Mubarak

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
one of the worst hotel i have been to. Dirty room and very noisy. No hot water for shower No safe box
Stayed 1 night in Feb 2023
Response from Vikrant Sharma on 3 Mar 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

2/10 Terrible

khaled

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the area around is good for shopping, walking, easy transportation and several restaurants. But the hotel Aravi it self is a disaster. I had a paid reservation and arrived at 12:00pm after an overnight trip, they refused to check me in, they said no available rooms right now, you have to come after 2:00pm so I asked the front desk ok no problem but I may come 8:00pm since I have several meetings, they said you can come any time since your booking is paid. So I came at 8:30pm they said to me we canceled your booking and we have the right to do so since we are in a high season but no worries we can put you in the first floor right up to the night club so you can imagine the noise up to 3:00am. I refused to take the room and insisted on them to recover my booking and told them I'm going to report a complaint against the hotel, so the the magic happened and they gave me another room in the 6th floor. And something else you have to be aware of it that the hotel have a parking under the property but even you are a guest but they will charge you 30 ADE/day for parking your car there. It was a bad experience I don't advise anyone to book there
Stayed 1 night in Feb 2023
Response from Vikrant Sharma on 24 Feb 2023
Dear mr. Khaled,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
My personal review of Aravi
Checked in on 4th Feb. Arrived at about 8am and had requested for early check-in but the gentleman on the reception desk at the time didn’t even care to listen. so had to wait at the lounge till 2pm. when it was time to check, i didn’t know the procedures and then gentleman rudely asked me to drop my passport and wait at the lounge. there was a queue but what is disappointing is that i saw people who came in later than me get checked in before i was! I eventually checked in at about 3.20pm. The room was okay but the beddings weren’t freshly cleaned. there were traces of hair on the pillow covers. i let housekeeping know but they didn’t change them until the next day. I had booked for 4 nights, and had determined not to extend my stay, but thanks to Rolack, Roda and Jeslin- they were extremely nice to me and somehow found myself extending my stay for an extra 5 days! all else went fine but the cleanliness in the room needs to be improved. the carpet is never cleaned, the beddings weren’t changed for days even on request, one of the cleaners removed the pillow slips and was using it to clean the surfaces, and sink. cleanliness of the utensils needs to be watched, etc. other than the cleanliness amd check- in experience all else was good amd would still recommend it especially for the sake of 3 people i already mentioned up there
Stayed 4 nights in Feb 2023
Response from Vikrant Sharma on 24 Feb 2023
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi Warm Regards,

6/10 Okay

Muhammad

Business traveller
Liked: Cleanliness, room comfort
Service is very slow no enough staff in hotel specially on reception
Stayed 2 nights in Jan 2023
Response from Vikrant Sharma on 8 Feb 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

2/10 Terrible

Mahmood

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Vikrant Sharma on 8 Feb 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

2/10 Terrible

hussain

Stayed 3 nights in Aug 2022
Response from Vikrant Sharma on 23 Aug 2022
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi Warm Regards,

10/10 Excellent

Ouattara mampasi Mohamed Jean

Stayed 4 nights in Jul 2022

8/10 Good

Gurpreet

Stayed 1 night in Jul 2022

2/10 Terrible

Wesam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Vikrant Sharma on 25 Jun 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from Vikrant Sharma on 21 Jun 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

6/10 Okay

Syed shahariar

Business traveller
Stayed 2 nights in May 2022
Response from Vikrant Sharma on 24 May 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi Warm Regards,

6/10 Okay

Syed shahariar

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in May 2022
Response from Vikrant Sharma on 20 May 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 Terrible

Faisal

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, at all cost.
The hotel is under new management. It was previously Avari. It was a reasonable hotel. Now, the management has been changed recently and the name has been changed to Aravi. It is now run down, bathroom drainage is clogged, cleanliness is terrible and the lobby is noisy with shady people attending the two night clubs all the time. Terrible experience.
Stayed 2 nights in May 2022
Response from Manish Chandra CEO on 10 May 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

2/10 Terrible

Amy Jayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not go back here if you paid me. Only thing going for this hotel is the friendliness of SOME staff.
Stayed 7 nights in Apr 2022
Response from Manish Chandra (CEO) on 29 Apr 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

8/10 Good

cherr

Stayed 1 night in Apr 2022
Response from Manish Chandra (CEO) on 28 Apr 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

8/10 Good

dave

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was ok,, staff was nice
Stayed 8 nights in Mar 2022
Response from Manish Chandra ( CEO) on 11 Apr 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 Terrible

Hussain

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
When we arrived at night after 7 hours flight we were shocked that you had cancelled the booking!! Without us knowing about it!! How could you cancel the booking while keeping the payment we made ? They agreed to give us a room with two single beds while we paid for double/king bed while investigating the problem The second day 29/3 we were told they got their money from you and gave us a double beds room Second we arrived on Monday the 28/03 while we paid for dates starting the 25/3 so where there is the refund for the unused three nights?
Stayed 7 nights in Mar 2022
Response from Manish Chandra ( CEO) on 11 Apr 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. Where else for refund you can contact the travel Agent where you have paid at the time of Booking We look forward to welcome you back at Aravi

6/10 Okay

Ihsan

Business traveller
Stayed 5 nights in Mar 2022
Response from Manish Chandra ( CEO) on 11 Apr 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 Terrible

alkdhem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smelly hotel
Stayed 1 night in Mar 2022
Response from Manish Chandra ( CEO) on 21 Mar 2022
Sehr geehrter, Grüße vom Hotel! Vielen Dank, dass Sie uns die Gelegenheit geben, Ihnen zu dienen, und für Ihr wertvolles Feedback. Es tut uns sehr leid, dass wir Ihre Erwartungen nicht erfüllen konnten. Ihr Feedback ist jedoch äußerst wichtig und gibt uns die Möglichkeit, uns zu verbessern. Wir haben Ihren Kommentar sehr ernst genommen und Feedback wie Ihres hebt hervor, wo wir während Ihres Aufenthalts Fehler gemacht haben, und hilft uns, diese Probleme zu beheben. Wir hoffen, dass Sie uns in Zukunft die Gelegenheit geben, unsere wahren Serviceverpflichtungen zu erleben, und dieser Besuch von Ihnen wird nicht der Maßstab für Ihre zukünftigen Besuche sein. Wir freuen uns, Sie wieder bei Aravi begrüßen zu dürfen

6/10 Okay

sadeck

Liked: Cleanliness, property conditions & facilities, room comfort
Avari hotel Deira
Room was good location also good 5mins walking distance to metro station & All shopping on Al Rigga Rd Breakfast is Not continental or full English only cater for Indian breakfast Pool was out of order for a long time which was disappointing
Stayed 3 nights in Feb 2022
Response from Manish Chandra ( CEO) on 19 Mar 2022
Dear Guest, Greetings from AraviHotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi Warm Regards

4/10 Poor

AMANULLAH

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2022
Response from Vikrant Sharma on 3 Feb 2022
Dear Guest, Greetings from Aravi Hotel ! Thank you for taking out your valuable time to review our services.Please accept my sincere apology for inconvenience caused to you during your stay. We will check what went wrong during your stay which made you unhappy.

8/10 Good

Choudhry

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

4/10 Poor

BONIFACE

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The place was okay it had good customer care but they it’s super noisy, they have a club that plays music all night so it’s super difficult to sleep whatever floor you are on. Went for a business trip but never slept for the four nights I spent at the hotel unless you sleep during the day.
Stayed 4 nights in Jan 2022
Response from Vikrant Sharma on 24 Jan 2022
Dear Guest, Greetings from Aravi Hotel ! Thank you for your valuable feedback. Please accept my sincere apology inconvenience caused to you during your stay. We will workout some solution for the same. We are looking forward to welcome you again. Many Thanks and Regards

2/10 Terrible

Izhan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned till I asked for the room to be cleaned. One of the bellboys just entered the room once when we were sleeping. Pool was closed no idea why. Breakfast was extremely bad, they serve pasta for breakfast…
Stayed 8 nights in Dec 2021
Response from Vikrant Sharma on 5 Jan 2022
Dear Mr Izhan, Greetings from Aravi Hotel ! Thank you for sharing your valuable feedback. Please accept my sincere apology for inconvenience caused to you during your stay. your feedback has been shared with concerned departmental heads to take corrective action.

2/10 Terrible

Saad

Business traveller
Disliked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Dec 2021
Response from Vikrant Sharma on 28 Dec 2021
Dear Guest, Greetings from Aravi Hotel ! Thank you for sharing your feedback. if you would have mentioned which service of the hotel was unsatisfactory it would be easier for us to rectify the same.

6/10 Okay

Arpit

Travelled with family
Stayed 5 nights in Dec 2021
Response from Vikrant Sharma on 26 Dec 2021
Dear Arpit, Greetings from Aravi Hotel! Thank you for your valuable feed back.it helps us to improve our services. We are delighted to know that you enjoyed your stay with us. We are looking forward to Welcome you again.

10/10 Excellent

Delowar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2021
Response from Vikrant Sharma on 23 Dec 2021
Dear Mr. Delowar, Greetings from Aravi Hotel ! Thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us. your review means a lot for our Team everyone is so motivated and excited. We are looking forward to welcome you back.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Avari Hotel
Fast check in Give us free upgrade to sweet room Very friendly staff Excellent location near everything u need Only 400 M to metro Station
Stayed 6 nights in Dec 2021
Response from Vikrant Sharma on 20 Dec 2021
Dear Guest, Greetings from Aravi Hotel ! We are delighted to know that you enjoyed your stay with us.thank you for your valuable feedback. We are looking forward to welcome you again.

6/10 Okay

Yassin

Stayed 6 nights in Dec 2021

4/10 Poor

Theophilus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No customer service Property old and in poor condition
Stayed 1 night in Dec 2021
Response from Vikrant Sharma on 11 Dec 2021
Dear Guest, Greetings from Aravi Hotel ! We completely agree with you that hotel is old as it is 25 years old building we have renovated top two floors and its ongoing process for other floors as well. Surely when ever you visit next time kindly put a request for higher floor and do let us know your feedback.

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible hygienic conditions. Lots of cockroaches waiting to welcome you. Toilets with stains all over.
Stayed 1 night in Dec 2021
Response from Vikrant Sharma on 7 Dec 2021
Dear Mr. Mohammed, Thank you for sharing your feedback. As I ensured you over checkout that we will take corrective action on your feedback. That room was taken out of service.We have done pest control of all rooms and floors. Due to inconvenience to you hotel refunded your full amount except local Tax. We are looking forward to Welcome you again.

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel ever
Very very very bad hotel ever for everything no services. There is no good official who solves problems and is very weak. He does not have the courage to take a decision that satisfies the guests. There is no cleanliness. There are no simple things. Really, a very bad hotel. I booked a suite, and upon my arrival, I could not find, and they lowered me into a very small and bad room the first night, and upon my objection, they lowered me into the reserved suite, after a number of calls and bad treatment from the receptionist until the manager in charge came and gave me the reserved suite and When I entered the suite, I noticed everything bad and there was no cleanliness at all and noise and noise all the time, and when I asked to cancel my reservation, they refused and told me that my reservation was through hotels.com and my money could not be returned, which made me stay in a very bad atmosphere and in dissatisfaction and lack of satisfaction Happiness..
Stayed 4 nights in Nov 2021
Response from Vikrant Sharma on 4 Dec 2021
Dear Mr. Mohamed, Greetings from Aravi Hotel ! Please accept my sincere apology for the inconvenience caused to you during your stay. your feedback has been taken to higher management as all points mentioned are very valid points. We have already starting working on the same.I give you assurance when ever you visit next you will find the change. We

2/10 Terrible

Muhammad

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly speaking i was disappointed
Stayed 2 nights in Nov 2021
Response from Vikrant Sharma on 18 Nov 2021
Dear Mr. Muhammad, Greetings from Aravi Hotel ! First of all thank you for your valuable feedback. Please accept my sincere apology that you got disappointed. We will more focus on short comings so other guest do not feel like you.

2/10 Terrible

Clive

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible hotel.
Stayed 1 night in Nov 2021
Response from Vikrant Sharma on 14 Nov 2021
Dear Guest, Greetings from Aravi Hotel ! thank you for your valuable feedback. we will look into what made your experience negative.

6/10 Okay

Abdullah

Business traveller
THE LOCATION ITS OKAY GOOD AND FREE PARKING GOOD.
Stayed 1 night in Oct 2021
Response from Vikrant Sharma on 27 Oct 2021
Dear Mr. Abhullah, Greetings from Aravi Hotel ! Thank you for your valuable feedback. we hope you enjoyed your stay with us. Our Team is looking forward to welcome you again.

4/10 Poor

Lexa

Business traveller
Disliked: Cleanliness, room comfort
Not so clean
Stayed 4 nights in Oct 2021
Response from Vikrant Sharma on 19 Oct 2021
Dear Guest, Greetings from Aravi Hotel ! Thank you for taking out time for your valuable feed back. We have noted your feedback and it has been forwarded to head of the department to work closely on mentioned points. We ensure you on your next visit you will find the difference. We are looking forward to welcome you again.

2/10 Terrible

Shahid

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would avoid this hotel at any cost. The building and really worn out. Very bad customers service. Nothing seems to be working in this hotel.
Stayed 6 nights in Sep 2021
Response from Vikrant Sharma on 10 Oct 2021
Dear Mr. Shahid, Greetings from Aravi Hotel ! Thank you for your valuable feed back. Please accept our sincere apology for issues you faced during your stay. As you know hospitality industry is slowly recovering from past situation which entire world was facing. We are trying our level best to provide best services to every guest. I am ensuring you you will find the difference on your next visit. Aravi Team is looking forward to Welcome you agaqin

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing 😞
I will not recommend that hotel for anyone 😤 Poor cleaning, dirty curtains,dirty bathroom, dirty tables top and dirty floors. Sometimes they leave plates in the corridor, very poor hygiene.
Stayed 27 nights in Aug 2021
Response from Vikrant Sharma on 10 Oct 2021
Dear Guest, Greetings from Aravi Hotel ! Thank you for your valuable feedback. Please accept our sincere apology caused during your stay with us. we have taken all points you mentioned with departmental heads. every one is seriously working on the same. We ensure on your next visit you will feel the change.

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubbish in one word
Stayed 4 nights in Sep 2021
Response from Vikrant Sharma on 10 Oct 2021
Dear Mr. Abdul, Greetings from Aravi Hotel! Thank you for your valuable feedback. Kindly advise what went wrong during your stay with us.It will help us to improve our services.

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing liked total rubbish disgusting premises and service
Stayed 6 nights in Sep 2021
Response from Vikrant Sharma on 10 Oct 2021
Dear Mr. Abdul, Greetings from Aravi Hotel! Thank you for your valuable feedback. Kindly advise what went wrong during your stay with us.It will help us to improve our services.