Mexico and Central America Hotels

I have stayed in fiesta American condesa twice best service best hotel in everything best chefs Everything is perfect. Plus I had my wedding this second time I went it was te best they made Everything come out perfect thanks to lizbeth the wedding planner. Also Pedro the bartender perfect Person he is great

We stayed for 4 days in Cancun. We were celebrating our 24th Anniversary. This was our 3rd visit to Cancun,our first stay at a Solaris resort. Our previous stays have been with Riu Las Americas. Initially, we were hesitant on whether we had made the right decision in switching but we're glad we did. When we first made our reservations we had a deluxe suite with an ocean view but had to change our reservations and lost an ocean view room prior to arrival. After discussing our situation to the general manager, he managed to accommodate our request and gave us an ocean view room for the next 3 days. Wonderful service from then on! The maid service even presented a surprise Anniversary decor on our anniversary day with a bed of roses and cute hand towels made into swans. The only drawback would be the beach is not for snorkeling due to the waves but still beautiful and clean,great for lounging! Shopping is not within walking distance but busses are easily accessible and frequent (no long waits).

I case you are unaware this is # 1 hotel in Mexico for travel/leisure. It was my 4th time staying here and once again they exceeded my expectations. Staff members are fabulous, facilities are in great shape, pools are wonderful, beach in well kept and the service is frequent without you having to chase anyone down. They turndown your room in the evenings and provide aromatherapy in the room. They provide bathrobes, slippers, a bag for the beach and flip flops. The entire hotel smells wonderful. We have stayed at MANY all inclusive hotels but this one knocks all others right out of the park. The food is fabulous and they also have 24/7 in room dining. They have a program called "your wish my wish" and they do all they can to meet those expectations. From someone who travels to this area on a yearly basis you won't regret staying at this hotel it is well worth beyond what you pay to relax here! When you pull up you see 2 Royals Royce which they use to transport guests. One last recommendation during breakfast...order a "bigfoot" delish! I can't even recognize a single staff memeber because they are all so wodnerful. The spa facility is great as well and their water ritual has a nice touch to prepare you for your services.

Everything was very nice. Hotel staff was very good and friendly.

Best AI we have been to in Mexico. 2nd trip and loved it. Food is fabulous.

received an upgraded room because they were overbooked, room was great, grounds perfect, pools wonderful, staff friendly, only complaint was the ocean was a bit choppy and murky because of a storm the week before. had a great time, lots of walking because their grounds were so big.

I Sincerely would return to Puerto Vallarta and Stay at the Fiesta Americana. As a family we really enjoyed the service and excellent customer service. Employee's are so professional and make you feel welcome. We can't wait to visit and stay at Fiesta Americana again!

I would recommend the Sheraton Buganvillas to all my friends and family. The Staff were all very friendly and professional. There friendly interaction with our group made the morning breakfast and evening meals a pure pleasure. Let me name just a couple of the staff members, Oliverio our waiter always greeted us with is smile and humor. Linda my maid keep my room clean and if I needed extra towels or anyother items she provided them. All our meals were excellent.The seafood delicious & morning brunch excellent. The only suggestion I have is to provide a small coffee stand to use for the coffee maker in the rooms. There was not an electrical plug behind the dresser available so we had to place the coffee maker on our waste basket. Thank the Staff for all the wonderful service and friendly smiles. I will return again soon.