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Reviews of Park Broom

3 out of 5
Park Broom
Crosby-on-Eden, Carlisle, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 154 reviews" "
Rating 8 - Good. 63 out of 154 reviews" "
Rating 6 - Okay. 15 out of 154 reviews" "
Rating 4 - Poor. 5 out of 154 reviews" "
Rating 2 - Terrible. 1 out of 154 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

REVEREND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely to stay at B.P. Lodge once again.
B.P. Lodge has had a chequered history in recent years. Wonderfully it seems to be in good, caring hands right now. En-route from the Scottish Highlands to Kent - it makes an ideal overnight stay with a good evening meal available if you want one. Pooch-friendly Room 11 is lovely. It’s at the rear of the property, so no noticeable traffic noise from the busy main road at the front. We received a great welcome & D.V. look forward to returning
Stayed 1 night in Sep 2020

10/10 Excellent

JohnB, Romsey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent and the people running the place lovely. The location is great as a staging post to the Highlands.
Stayed 1 night in Sep 2020

8/10 Good

Sookie, East Midlands

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pleasant stay. Spacious room Which had recently been decorated. Good sized shower room and a little balcony Overlooking farmland which was a nice surprise. Hotel on a busy road so traffic noise could be a problem If you’re room us at the front. The entrance hall to the hotel is a little shabby And smells a bit odd but the dining area and bar are clean and tidy. Food very good and bar prices very reasonable. Location is a bit remote so remember to bring bathroom toiletries as there are none provided and nowhere close to buy things you’ve forgotten.
Stayed 2 nights in Aug 2020

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip , welcoming location
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
We had the most fabulous stay here. We were welcomed and hosted with attention to detail. The display of kindness towards myself and my Partner was second to none. So generous towards us. This place is a true gem of a find. We will definitely be back again when we visit Carlisle, and have already recommended this place to our families. Thank you so much for having us. You truly do care about your Guests and it shines through in everything you provide - from the chatter to the food to the rooms and the concern for us and our comfort. Amazing.
Stayed 1 night in Nov 2019

8/10 Good

James

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great get away for a quiet, relaxing night or two. The location is in a country setting with beautiful trails for walking close to the property. Other attractions and towns are within driving distance. The staff was very accommodating and keeps the lodge extremely clean. The restaurant served dinner for an extra charge which is convenient, however breakfast is included and offers many different options.
Stayed 1 night in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal stopover
Situated just outside Carlisle, we found the Park Broom Lodge an ideal place to break our journey to Scotland. A comfortable room, good food and pleasant service set us up well for our onward journey. We had contacted the hotel prior to our arrival asking that there should be no perfumed substances either in the room or used in its cleaning and were pleased to find that this had been acted upon. The new owners have plans to improve what is already a good place to stay - we look forward to finding out what they have done next time we venture north.
Stayed 1 night in Oct 2019

6/10 Okay

Leigh

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. Breakfast fabulous. Staff were very helpful welcoming and friendly
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
A great breakfast & friendly waiting staff. Our room needed a refurb although the tv was great & the ensuite very nice. The 4 poster bed was comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, warm and inviting
Lovely friendly hosts. Very comfortable and homely. Breakfast was amazing and so much of it. Well cooked and well presented.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Recent stay
Food quality good, particularly the evening meal. Our room was at the front and the road noise was excessive for hot weather conditions.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but very hard to find..
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean and the staff friendly and attentive. The meals were excellent and the dining and bar areas well decorated and comfortable. The situation of the prmises on a busy (and so noisy) main road was the only important negative aspect of our stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was cook fresh each day when we arrived at the table
Stayed 1 night in Jun 2019

8/10 Good

Renee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy room , food amazing. Staff was helpful with bags up the stairs. Friendly and helpful finding Roman Fort.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

steven

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel. Just far enough away from Carlisle. Super breakfast and easy access to M6.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size rooms. Warm. Meals were awesome. Friendly staff
Stayed 1 night in Apr 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome - great staff - and a fantastic stay. Our room was very comfortable & breakfast fab. Our dog was made welcome too - he didn’t want to leave ! Thanks to all the staff.
Stayed 1 night in Apr 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem with suprising charms
Large comfortable room, excellent staff, great breakfast.
Stayed 1 night in Feb 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast, great food
Great service and food. Brilliant choice of breakfast and great ingredients. Lovely friendly staff too. Room 12 has 4 poster bed. Super comfy.
Stayed 2 nights in Mar 2019

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A****
Would definitely recommend this place
Stayed 1 night in Feb 2019

8/10 Good

Jon

Liked: Staff & service, room comfort
OK ish
The place needs some decorating money spent on it - and it needs brightening up The breakfast lady was great
Stayed 1 night in Jan 2019

6/10 Okay

J

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The hotel smacked of faded splendour. It was in need of some refurbishment. We returned at night to find that the bed had not been made. Not a big deal but it is one of the nice features of staying in an hotel. Having said that the staff were very helpful and friendly and the food was excellent. The quality of the dinner was particularly good.
Stayed 3 nights in Dec 2018

6/10 Okay

Chris

Liked: Staff & service, room comfort
Lovely stay
Arrived in the dark, car park could do with some lighting so you could see where your walking but there where plenty of spaces. Staff were very helpful, food was excellent, reception area had a lovely open coal fire which was very welcoming. The only negative was the cups and glasses in our room hadn't been washed and the bedside tables had crumbs on and were sticky where someone had previously spilt coffee. All in all very good value would stay again.
Stayed 1 night in Dec 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome, tasty food.
Stayed 1 night in Dec 2018

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Good overnight stop, great value, good breakfast, good size clean room. Only downsides were a little noisy from road and smell of cigarette smoke in ensuite and shower could have been a little more powerful but overall good and would certainly stay again
Stayed 1 night in Dec 2018

10/10 Excellent

Gary

After a long day day visiting customers in the North East my overnight at the Park Broom was very relaxing. Friendly helpful staff excelent bedroom with comfy bed. Evening meal home cooked and tastey Excelent value Would definately use again
Stayed 1 night in Nov 2018

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel.
Only stopped 1 night was ok except a bit of road noise but thats because its next to a busy road but apart from that it was ok. The staff were fantastic and so helpful. Would i stop here again yes i would.
Stayed 1 night in Nov 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a short stay, I’ll be back in future.
Easy to find and good parking. My room had a very comfortabke bed and a smart bathroom. Excellent dinner and breakfast! My room faced the main road but the double-glazing kept it nicely quiet.
Stayed 1 night in Oct 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is perfect for anyone walking the Hadrian's Wall Trail. In the past, it was very close to the trail, but now with a construction detour, it is right on the trail. They serve dinner there so you don't need to worry about finding a place to eat. The rooms are spacious and well done with excellent showers, just what you need after a day of walking. Also, they will do your laundry for a very reasonable price and have it available first thing the next morning. Breakfast and dinner were both excellent. The location is just a little outside Carlisle to the east but staying here is much more pleasant and relaxing then trying to walk around Carlisle trying to find your hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with excellent food
Needed a stopover on long journey to Scotland and chose as near to motorway. Really friendly welcome and made everything easy and allowed our well behaved dog in restaurant--something we are used to abroad but not always in UK!!
Stayed 1 night in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome
We booked at the last minute, but we’re welcomed warmly and shown to a lovely big room with spotless shower room and king size bed. We chose to eat in the restaurant, which was smartly furnished and served good, home-cooked food at reasonable prices. Breakfast, too, was excellent and freshly cooked to order.
Stayed 1 night in Oct 2018

10/10 Excellent

Jean, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside the Carlisle boundary. Required a taxi to get into Carlisle. Taxi reasonable.
Stayed 2 nights in Oct 2018

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff with great communication and service
Fantastic Value for money - Good location - Great Breakfast - Highly Recommended
Stayed 1 night in Oct 2018

8/10 Good

Gill, North Devon, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover
A perfect stopover on way to Scotland, but would consider staying here for exploring the area a bit. Lovely large room with good facilities. Evening meal menu interesting and food was good, as was breakfast. Will definitely stay again.
Stayed 1 night in Sep 2018

10/10 Excellent

Gillian

Lovely find
An overnight stop whilst driving up north to down south, booked on the day. Very friendly and helpful staff. Room clean with everything I needed. At the back of the hotel so road noise not an issue although there was a bit of vibration as on a fast stretch of road, but not enough to really disturb. Only had breakfast, excellent selection, quick service and well prepared. I will certainly visit again and hopefully take in dinner next time. Only 2 miles off the motorway and much better generally than service stop hotels.
Stayed 1 night in Sep 2018

4/10 Poor

Anthony

Disliked: Room comfort
Rather disappointed
The place was further from the city center than we thought. They advertise on their website that all rooms had king size beds (we were lucky if ours was a double). They also advertised that every room had a view either of the landscape to the south or the lovely garden to the north. We had a room that was literally ten yards from a very busy highway. The whole first night all we heard was cars & trucks whizzing by which made it very hard to sleep. They did change our room for the next night & put us in a room in the back which was much more quiet, however, there was no garden view we had a view of the dumpsters & some cows in a neighboring field. They claim to have food & a bar. They did include breakfast which was amazing, they also served dinner which we did not partake of. The bar was actually the reception desk & was open only during dinner. I asked for some ice for my water the next morning & was told they only turn the ice machine on in the evening. The woman who served us breakfast both mornings was a lovely person, the best thing about the place was her & the breakfast.
Stayed 2 nights in Jul 2018

8/10 Good

ken-d, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing time
nice little hotel ideal for a relaxing stay,hotel staff are very friendly and go all the way to help you out.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night while touring Hadrians Wall. Very close and convenient. Had a huge room with 4 poster bed. Breakfast was cooked to order. I would recommend this hotel.
Stayed 1 night in Jul 2018

6/10 Okay

Mark, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast is excellent. Rooms joining the road are noisy despite quadruple glazing as trucks seem to multiple in frequency during the night and rattle the hotel as they pass and the noise cannot be totally blocked by the 4 pane windows. Dinner is fine, but suggest making effort to go elsewhere. Rooms are a bit tired and not 100% clean [hairs in sheets], bathroom floor a bit dirty, carpets seen a lot better days. They still use a book or hotel rom bookings and transfer on-line booking from an iPad to the peer version. This seems to be fraught with potential issues as we experienced as they were not expecting us despite conversing over email about the room's bed complement.
Stayed 1 night in Jul 2018