Fridge, microwave, oven, stovetop

Reviews of Ashley Quarters Hotel

2.5 out of 5
Ashley Quarters Hotel
4880 Houston Road, Florence, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 486 reviews" "
Rating 8 - Good. 121 out of 486 reviews" "
Rating 6 - Okay. 30 out of 486 reviews" "
Rating 4 - Poor. 10 out of 486 reviews" "
Rating 2 - Terrible. 14 out of 486 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet room. Decent bed. Staff friendly and helpful. Good choices for continental breakfast—even for a vegetarian! Right across from Turfway Park—I’ll come back if I have a horse race here again.
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Hi Judith, We are very happy to hear you enjoyed your stay with us! Looking forward to having you back.

10/10 Excellent

KAREN

Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Thank you Karen for taking the time to rate your experience here!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
Thank you William! Yes we are close to many Restaurants/Shopping and Event venues!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2024
Response from Management on 6 Mar 2024
Hi Susan, thank you for your rating! We appreciate your business and hope you'll consider us again if you're in town.

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Feb 2024
Response from Management on 27 Feb 2024
Thank you Toni for taking the time to rate our Hotel!

10/10 Excellent

Gonzalito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, stayed for 5 nights. Room was clean when we arrived, loved the shower. There are tons of restaurants and stores all within minutes of walking or driving. All the staff I interacted with were very helpful. They have a pizza party on tuesdays i think, they also have a large selection of DVD's you can borrow for your room. Would stay here again.
Stayed 5 nights in Feb 2024
Response from Management on 27 Feb 2024
Thank you for the review! You mentioned many great points! The Pizza seems to be a crowd pleaser but if you wanted something else, you're right, we have so many options close by! The rainhead shower's are amazing, we couldn't agree more. Hope to have you visit again.

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service
We are travelling. A good place to stay ivernight that is pet friendly.
Stayed 1 night in Feb 2024
Response from Management on 10 Feb 2024
Thank you Marcia for your review! We are a good central location to stop with pets with many restaurants and shopping close by.

10/10 Excellent

Joseph

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, enjoyed the space in the double suite. Helpful staff. The decorating was a bit tired, but they seemed to be making upgrades.
Stayed 1 night in Jan 2024
Response from Management on 31 Jan 2024
Thank you so much for taking the time to review our Hotel. We are truly glad to hear that you enjoyed your stay. Indeed you are correct, we are upgrading around the Hotel but it is no small task! We hope to see you again to enjoy our updates.

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not part of a chain, but independently owned. Felt very safe and homey.
Stayed 2 nights in Jan 2024
Response from Management on 14 Jan 2024
Thank you for your review Cindy! We are grateful that you appreciate the differences we strive for as a privately owned Hotel. All of our staff help to deliver the personal touches to make our Guest's feel welcome and comfortable.

6/10 Okay

Kevin

Travelled with pets, Travelled with partner
Dog friendly. Cozy breakfast room. Full kitchen in the unit. But outdated. Carpet looks dirty. Shower floor wasn’t clean. Mattress had an issue with springs
Stayed 1 night in Jan 2024
Response from Ashley Quarters Hotel on 3 Jan 2024
Hi Kevin, Thank you for your review. We will look into your concerns and remedy them as best we can!

6/10 Okay

John

Business traveller
Liked: Property conditions & facilities
Carpet old and dirty, furniture old and worn. It included a full kitchen which I didn’t need but was pretty nice. Bath was small but was clean with a nice shower.
Stayed 2 nights in Dec 2023
Response from Management on 10 Jan 2024
We would like to thank you John for your review. We definitely have a few things up our sleeve for this winter to update and improve our Hotel. We hope you'll be back to check it out!

8/10 Good

Darrell

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Management on 10 Jan 2024
We enjoyed having you Darrell! Thank you for your rating

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great little gem. The staff and facilities are top notch. we will definitely be back.
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
That is great to hear Lynne! Thank you so much for the review and look forward to your next visit!

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities, room comfort
A surprising find...
Very clean, nice fan, awesome shower, even has everything you need to cook a meal. If available, get a room on parking lot side & not the road. Self check-in if coming in after hours.We will be back!
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review Rick! We look forward to your return!

10/10 Excellent

damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Ashley
Excellent choice. We had late check-in and it was very easy. Plus they assured us if any problems they were there to help. Clean room, plenty of hot water. Breakfast area very cozy and super friendly breakfast staff. Highly recommend.
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thanks Damon for your review!

6/10 Okay

matt

Filled our needs
Stayed 1 night in Sep 2023
Response from Management on 9 Jan 2024
Hi Matt, We regret that we were unable to provide a 5/5 experience for you. Please feel free to contact us and let us know what we could have done to make it more enjoyable for you!

10/10 Excellent

michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you for your rating Michelle!

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel could use a little updating. Very friendly staff. Nice location for our needs
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thank you Vern for your review. We couldn't agree with you more! We are doing several face lift projects this winter and will be ready for you to visit again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going back
Love it! Very clean and wondeful staff.
Stayed 5 nights in Nov 2023
Response from Management on 9 Jan 2024
Thank you so much, we appreciate your feedback!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
winter get away
Nice clean place close to the Airport and Restaurants.
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you Jerry for your feedback! We are quite close and convenient to many things people come to the area for. We do hope you will stay with us again sometime!

6/10 Okay

David

Liked: Staff & service
Room could be updated
We like to stay at this hotel on our way to Florida. We travel with our pet cat. This year the room we had was in need of updating. Also had a problem with the shower drain. Will probably give them another chance next year.
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Hi David; We regret to hear about your recent visit not meeting your expectations. We certainly look forward to your next visit with us to improve upon your concerns.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Very friendly and such a cute, well run hotel especially for the price. Their Continental breakfast was amazing, so much to choose from. Rooms were clean and so charming. We will be staying here again. Highly recommend this hotel.
Stayed 2 nights in Dec 2023
Response from Management on 10 Jan 2024
Thank you so much Jeff for your lovely review! Couldn't have said it better myself..

10/10 Excellent

Mary

Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you for the rating Mary!

10/10 Excellent

Iva

Liked: Cleanliness, staff & service, property conditions & facilities
Great service very nice room except the bed was really hard
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you for your feedback Iva. We do have some rather firm mattresses in addition to our softer ones. Please let us know ahead of time and we will make sure you get the softest of soft for your stay.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but the updates were done nicely
Stayed 3 nights in Nov 2023
Response from Management on 10 Jan 2024
Thank you Jeffrey for your review. We will be improving many things this winter and hopefully you'll visit soon to see them!

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The building appeared to be in good shape from the outside, but in our unit, the sofa and chair were pretty dilapidated. Also, the bathroom had been updated, but things were relatively tight. The closet could have been removed, made smaller, or relocated and it would have added to the bathroom space. We arrived in the late afternoon/early evening and there was no food delivery service available for at least 1.5 hours. There were no food options within walking distance.
Stayed 1 night in Nov 2023
Response from Management on 9 Jan 2024
Thank you Nina for your review. We regret you were unable to get delivery service in a timely fashion. Due to the Holiday (Thanksgiving) it did seem as the restaurant delivery services were overloaded. We would like to clarify however, that we are located with hundreds of restaurants within 2 miles. Subway, Ford's Garage, O'Charley's, Cracker Barrel, Golden Corral and Burger King are within walking distance.

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the full size appliances and the free popcorn. April was extremely friendly and attentive. Not much lighting outside and the signs were not fully lit.
Stayed 1 night in Nov 2023
Response from Management on 10 Jan 2024
Thank you Doug for your review! We love April and are glad you did too! Our signs are slated to be replaced in the Spring. We can't wait! Hopefully you will be coming this way again to check them out.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management on 10 Jan 2024
Thank you so much Kyle for your rating! We appreciate it.

8/10 Good

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashley Quarter a good place to stay
A good place to stay for the price it was neat and clean, I felt safe. It was just what I needed for a quick trip, comfortable bed and I enjoyed the shower.
Stayed 2 nights in Nov 2023
Response from Management on 9 Jan 2024
Thanks Britt! We love the Rainhead Showers too!

10/10 Excellent

rodney johnson and marquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place 💗
Stayed 1 night in Nov 2023
Response from Management on 9 Jan 2024
We loved, loved, loved having You!! Thank you for your review and we hope to see you soon!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kay

Stayed 1 night in Nov 2023
Response from Management on 10 Jan 2024
Thank you Kay for your rating

10/10 Excellent

syd

Travelled with pets
Liked: Amenities
Unique small boutique like hotel. Very quiet, clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Randey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed, shower and people greeting us. Very nice room ensuite with kitchen
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Cecil

Travelled with partner
Convenient location. Personal and professional staff. Great stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!!!!! We will be staying here from here on out when we got to Cincinnati Reds games!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Somewhat older place but in great condition.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, great shower and a great value.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Ashley Quarters was a very nice hotel to stay. Staff was very nice and accommodating! Would definitely stay there again!
Stayed 1 night in Oct 2023

10/10 Excellent

Heidi

Stayed 1 night in Oct 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, very comfortable and spacious. The staff was friendly & accommodating, which helped to make our stay enjoyable. I highly recommend this hotel for anyone visiting this area.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Justin M, Marengo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend for anybody staying in the Florence Kentucky area.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like major chains. Rooms are big with kitchen area, couch and chair, as well as a comfortable bed. Lobby has a warm and inviting feeling. Gives it a personal touch.
Stayed 3 nights in Oct 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very quiet. The staff was very friendly and helpful. Enjoyed the stay
Stayed 4 nights in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023