Pacific Palms Resort

4.0 star property
Suburban La Puente resort in City of Industry with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Pacific Palms Resort

Photo gallery for Pacific Palms Resort

2 restaurants, breakfast served
2 restaurants, breakfast served
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee

Overview of Pacific Palms Resort

8.2

Very good

Highlights
  • Staff & service is scored top 10% in La Puente by travellers.
  • Offers an on-site restaurant. Only 5% of properties have this in La Puente.

Popular amenities

  • Breakfast available
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
The price is RM 1,087
Price available on 30/03/2024

Check out the area

1 Industry Hills Pkwy, La Puente, CA, 91744
  • Popular LocationTaco Del Rio13 min walk
  • Popular LocationIrwindale Station24 min drive
  • Popular LocationDuarte/City of Hope Station26 min drive
  • Popular LocationFullerton Transportation Center29 min drive
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Room options

Deluxe Room, Mountain View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, City View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Room, City View, Executive Level

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Room, Mountain View, Executive Level

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

La Puente

Pacific Palms Resort is located in City of Industry, a neighbourhood in La Puente, and is in the suburbs and near theme parks. Hsi Lai Temple and Azusa City Hall are local landmarks, and travellers looking to shop may want to visit Brea Mall and Puente Hills Mall. Looking to enjoy an event or a game while in town? See what's happening at Pico Rivera Sports Arena or Irwindale Speedway.

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive
  • Puente Hills Mall - 4 min drive
  • La Puente City Park - 5 min drive
  • Disneyland® Resort - 28 min drive
  • Disney California Adventure® Park - 28 min drive

Getting around

  • Walnut Industry Station - 10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 46 min drive

Restaurants

  • McDonald's - 3 min drive
  • U S Donut - 2 min drive
  • Starbucks - 16 min walk
  • Tierra Mia Coffee - We - 3 min drive
  • Jollibee - 3 min drive

About this property

Pacific Palms Resort

Resort located in City of Industry
36 holes of golf, dry cleaning/laundry services and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities, such as a driving range and golf lessons, at this resort. Indulge in a manicure/pedicure, a facial and a massage at the on-site spa. Enjoy brunch and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks at this resort include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and a ballroom
  • Guest reviews say good things about the helpful staff
Room features
All 292 rooms offer comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends; USD 10–24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36 holes of golf
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Pacific Palms Resort?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 30 Mar 2024 start from RM 1,087.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Pacific Palms Resort?

Self-parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Checkout is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this spa resort is within 3 miles (5 km) of Round 1 Bowling and Amusement, Puente Hills Mall and La Puente City Hall. Babe Zaharias Golf Course and La Puente City Park are also within 3 miles (5 km).

Pacific Palms Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1017 reviews" "
Rating 8 - Good. 220 out of 1017 reviews" "
Rating 6 - Okay. 122 out of 1017 reviews" "
Rating 4 - Poor. 78 out of 1017 reviews" "
Rating 2 - Terrible. 72 out of 1017 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

samuel, Yorba Linda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I reserved a two bedroom but the management make me pay additional premium to upgrade.
Stayed 1 night in Mar 2024

4/10 Poor

Kenny

Travelled with partner
Liked: Amenities
Disliked: Staff & service
For a resort, this one was disappointing. The curtain doors were marked up and had tape on it. Some of the towels weren't clean. There was still trash lying around. Got a double bed when it was supposed to be a king bed.
Stayed 1 night in Mar 2024

8/10 Good

Vanessa

Stayed 1 night in Mar 2024

10/10 Excellent

Jianci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jennie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My room was very dusty Furniture had obvious scratches and dents Room was noisy like you could hear the pipes water flushing all night
Stayed 1 night in Mar 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every second of my stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Saliba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel just far away from everything
Stayed 3 nights in Mar 2024

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked In Advance they had no rooms available until 2 hours later . We’ve stayed here before never had this issues but over all it was a great stay .
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and front desk very accommodating
Stayed 2 nights in Mar 2024