The location is very convenient, just a few minutes walk to Michigan Ave, Starbucks Reserve Roastery and Water Place.
Check-in and out were efficient, however, the ran out of extra pillows - huh?!?!? The in-room temperature control didnt work well for us, so the temperatures kept fluctuating all night. The vent is also very loud, the bed firm (which we liked). The bar on the 29th floor was closed and so was the coffee shop at the lobby. Overall it was an okay stay.