Hotel berdekatan Pavilion Chenghuang

"Tip top cleanliness, the staff are all so warm and polite, they offered free hot drinks at the lobby all day long and midnight hot porridge. They even have free laundry service that deliver to your doorstep. Everything is good here, service is good and they even have all kind of aminities that if free at lobby for you. I'll definitely visit here again next time. "

"Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. "

"Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception. We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery...

"Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!"

"Not bad it was very comfortable"

"Great location, clean rooms and very friendly staff"

"Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh."

"Stayed only 1 night, but the reception staff were warm and friendly."

"レンジと洗濯機が付いているのが非常に良かったです"

"New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful"

"Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. "

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear."

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...