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Reviews of Lidotel Centro Lido Caracas

4 out of 5
Lidotel Centro Lido Caracas
Chacao, Avenida Tamanaco, Urb. El Rosal, Caracas, Capital District

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 50 reviews" "
Rating 8 - Good. 20 out of 50 reviews" "
Rating 6 - Okay. 3 out of 50 reviews" "
Rating 4 - Poor. 5 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Alvaro, Carabobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not reserve the same room to extend my stay. It was necessary to make a new reservation much more expensive
Stayed 1 night in Jul 2018

4/10 Poor

Ben A, Atlanta

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They didn't give me my invoice
They didn't give me my food and drink invoice reason no paper and promise to send it to my email. Never send it and I have to eat the cost. Sure I will be happy if they have the minimum of business decency and send my invoice
Stayed 3 nights in Feb 2018
Response from Central de Reservas Lidotel on 5 Mar 2018
We would like to apologize for the inconvenience. Can you please give us your email address.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, very well located in the meddle of the mall

8/10 Good

brian, mo, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was good, but no hot water for shower.

8/10 Good

brian, MO

Liked: Cleanliness, staff & service, property conditions & facilities
sedalia mo, business traveler.
nice hotel. pretty quiet. room good. only negative lack of hot water.

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miguel, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caracas
If you need to stay in Caracas the Lido Hotel is the safest and best hotel in the city

8/10 Good

Clare G.

Liked: Cleanliness, room comfort
lidotel caracas
My serious complaint is the no laundary facility, it is awful taking away dirty clothes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Very helpful staff. Room service was very quick in preparing the food.

6/10 Okay

Samir, Slovenia

Liked: Cleanliness, room comfort
Nice overall
Nice hotel and personal. Direct connection to shopping centre at lobby. Satisfying breakfast.

10/10 Excellent

Miguel, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best business hotel in Caracas
If you want to stay in a secure, well maintained and close to major business centers in the city this is the place to stay. I frequently visit Caracas and this hotel has always kept a safe environment for the business traveler

8/10 Good

Miguel, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Business Hotel in Caracas
I have been traveling to Venezuela for more than 15 yrs. The Lido Hotel is the best hotel for the business traveler. It is safe and well maintained. Close to government and banking centers

8/10 Good

Marcela, Miami

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

m

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christian de, Shelter Island HTS, United States of America

Liked: Cleanliness, staff & service, room comfort
Safe Haven
Caracas is not a safe place. this hotel is safe, internet works fine and rooms are fine...so definitely on the list of the few places where one can go

8/10 Good

Miguel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
The Lido is a great business hotel in Caracas. The quality of the staff and facilities are excellent for conducting meetings in a safe and private environment. The rooms are spacious and clean.
Response from PublicRelations on 2 Nov 2013
Thank you for taking the time to draft a review on our hotel. We appreciate all guests feedback. We are happy to hear that you were able to successfully conduct your business during your stay at the hotel using our flexible meeting/conference space. Thank you again and we hope to see you soon.

4/10 Poor

Traveller, Traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hair on the bed
Location is OK. Check how clean is your room. Multiple hairs on the bed, quite disgusting. Got my room changed, that one was OK. Breakfast is OK. Internet is good. Expensive for what it is, but it's Caracas.
Response from PublicRelations on 28 Sept 2013
Dear guest, thank you for taking the time to draft a review on our property. We apologize for any inconvenience you may have incurred throughout your stay. We do hold our housekeeping staff to a high standard and while these incidents are rare, they do occur from time to time. We are pleased that we were able to accommodate you with another guest room. Our sincerest apologies and we can assure you and our other guests that this situation is not the norm at LIDOTEL Centro Lido Caracas.

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service

6/10 Okay

Paul, London

Liked: Cleanliness
Disliked: Staff & service
Better options available I'm told
This is billed as a luxury hotel and the room was big, bed massive etc., but the service was flaky. The staff hammered on the door even though the "do not disturb sign" was out and the minibar didn't get serviced on other days when I was out. Breakfast was dull, with cold plates for hot food which was not replenished when exhausted. They make the restaurant sound like a gourmet establishment which probably deters guests who just want a square meal. It was empty and characterless. Security was comfortingly visible with burly men with radios standing officiously in the lobby. That I appreciated very much. To be fair the prices are a result of the foreign exchange policy but my contacts in Caracas tell me there are much better options.

4/10 Poor

Barbarabuilder@yahoo.com

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful, my room was always cold and my request to have heater fixed were ignored. The shower pressure was none existent it was a dribble. My friends car was damaged by valet and the hotel could care less and did nothing to correct the problem. Even tho I was paying several hundreds of dollars a night pay per view movies were not available. The hotel claims to have a spa, what a joke. It has a gym no pool no jacuzzie no in house spa services, I made an appointment for a massage, the room was dirty and there were no robes or slippers, not to mention it was one of the wrose massages I have ever had. In short a terrible place to stay.

10/10 Excellent

Megan, Atlanta, GA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
Loved the hotel and all it's amenities. The staff is pleasant and the rooms were great. Conveniently located for an out of towner and would recommend to anyone.

8/10 Good

Anil, Cincinnati, OH, USA

Liked: Cleanliness, staff & service, room comfort
Beware of minibar charges!
Hotel is fine but the minibar prices are outrageous. They are not labeled and I found out at the time of checkout that a bottle of water cost nearly $30!

10/10 Excellent

Karl, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Caracas
It is known that Venezuela is quite expensive! The Hotel is five star and has good service, but lack the Food Quality we are accustomed, they certainly do their best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a comfortable 5 stars hotel, well located and business focused. Breakfast buffet is a regular buffet.

8/10 Good

Efx005, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Quite a nice place to stay and in a good neighborhood. The metro is just few steps away in the well placed lido mall behind the hotel. The vanity set in the bathroom came in handy, especially the mini paste and brush. The front desk staff were always pleasant, even though language was an issue for me, they were always willing to quickly get someone who could assist me appropriately.

10/10 Excellent

Isabel, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Overall i had a great stay. The rooms were very clean and spacious, the service was phenomenal, and the location was perfect. There are plenty of great restaurants and banks in the area which was also a big plus. This hotel was definetely beyond my expectations and would recommend it to anyone.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
very old hotel with poor service
no hot water running in the shower, extreme car sound in the mornings, old and poor maintained building. Strongly NOT recommend!

10/10 Excellent

Jessica, Miami. FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for business travelers
My stay at Hotel Centro Lido was beyond what I expected. It is a prestige property with a great location. Lots of great restaurants and shops surround the hotel, which made it easy for certain business meetings. The rooms are very spacious and well equipped. Luxurious and thoughtfully laid out. The staff is certainly excellent at making guests feel welcomed. Although Caracas is known as being a difficult city, staying at the hotel makes you feel like at home. I highly recommend Hotel Centro Lido for your next stay.

10/10 Excellent

David-E, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST LUXURY HOTEL IN CARACAS
I stayed at the Hotel for a couple of nights, it was great and very unique. The food and the service were excellent. The location is perfect, surrounded by malls and restaurants.Free internet everywhere. Perfect for a business trip. Next time I will book again in this Hotel....

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Hotel in Caracas
I have been in this Hotel many times and i love it, good location, the rooms are good and comfortable, great breakfast! the restaurant is very good, room service was good too.

8/10 Good

Napoleon

Liked: Cleanliness, property conditions & facilities, room comfort
En general ha sido una buena experiencia salvo que no cumplieron con todo lo que Hotels.com ofrecía

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acogedor y tranquilo
Buena atencion, a pesar de las dificultades propias del pais el servicio fue excelente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fran, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy centrico, buen barrio, perfecto para negocios
Todo bien conservado y con gusto. La habitacion tiene totalmente nuevo el baño y la cama, que es una pasada de grande y comoda, con todo lo que se pide hoy de ropa de cama.

8/10 Good

Hernan, Bogota

Liked: Cleanliness, staff & service, room comfort
mala senal wifi
hotel bonito y en buenas condiciones. pesima senal de wifi en la habitacion y durante el desayuno la atencion no fue satisfactoria.

10/10 Excellent

Maria cspuzzi, maturin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel

10/10 Excellent

Alfredo Casadi, Ciudad Bolivar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa Experiencia
No conocia el Lido Hotel, es grato saber que en medio del Ruido de la gran Caracas hay un sitio que guarda la Tranquilidad que se necesita luego de una larga jornada de trabajo. Muy agradecido por la atencion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perto de tudo
Muito bom o Lido, Só o vazamento no banheiro deixou a desejar. Teve um dia que a aguá da banheira estava amarela, mas isso é comum em Caracas. Recomendo e voltarei!
Response from PublicRelations on 28 Sept 2013
Obrigado por tomar o tempo para escrever um comentário sobre o nosso hotel. Agradecemos todos os comentários sinceros de nossos clientes. Nós estamos contentes que você tenha gostado da sua estadia no hotel e pedir desculpas para a água amarela. Infelizmente, este é o caso com a maior parte do fornecimento de água da cidade que está fora do nosso controlo. Eu não beber! Esperamos recebê-lo de volta em breve.

10/10 Excellent

Yennifer, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"camas confortables"
excelente, lo unico es que a la hora del desayuno en el Restaurat se encontraban haciendo una grabacion y lo mismo incomodaba para prestar un servicio de primera
Response from PublicRelations on 2 Nov 2013
Pedimos disculpas por cualquier inconveniente causado por el equipo de filmación durante su estancia. Nuestros futuros clientes pueden estar seguros de que esto no es la norma. Gracias por su comentario y esperamos volver a verte pronto.

8/10 Good

glamys

Liked: Cleanliness, property conditions & facilities, room comfort
bien gracias...
estuvo bien muchas gracias

8/10 Good

Alex

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切。特に最上階部にあるレストランのスタッフには何でも相談できました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Muy buen hotel, totalmente recomendable

8/10 Good

Lucia, Aracaju - SE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e praticidade
Boa localização proximo a shoping, confortável.