I would rate this 8/10. We loved the property, although the walk to the beach was a bit inconvenient sometimes especially with the heat. We had the royal tower room which comes with a butler and we were very disappointed compared to the reviews. The only helpful thing they did was book the Bali bed and dinner reservations which we could’ve done ourselves. We were also disappointed that the pool closed at 8pm as there isn’t a whole lot to do at night if you don’t want to just drink or leave the resort. Many reviews said the food was unsatisfactory which I would disagree with, it was definitely acceptable and expected for an all inclusive experience. Lastly, we loved the employees, they also greet you in passing and are so helpful, it was also very clean, people were constantly cleaning.