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Reviews of Haeundae Seacloud Hotel Residence

3.5 out of 5
Haeundae Seacloud Hotel Residence
6F 287 Haeundaehaebyeon Ro, Busan, PUS

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 997 reviews" "
Rating 8 - Good. 423 out of 997 reviews" "
Rating 6 - Okay. 216 out of 997 reviews" "
Rating 4 - Poor. 57 out of 997 reviews" "
Rating 2 - Terrible. 33 out of 997 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Great location.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except there was an issue with the heater but other than that it was great.
Stayed 10 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

4/10 Poor

Laureen, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, however hotel is in a desperate need of an upgrade. Very dirty!
Stayed 2 nights in Sep 2018

10/10 Excellent

shobhit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Location is too good. Hotel staff at reception was really good and co-operative. We checked out at 11 AM morning and left the bag at reception as our KTX was in the night to Seoul. Reception staff was really good and behaved so nicely. I will give 5 stars to hotel due to its service, location (Perfect Haeundae Beach view)
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
convenient location and easy access to shops and food and transportation. beach is just in front.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself starts on the 6th floor of the building. The lobby is a little confusing to reach as you need to ride an elevator from the lower level of the building to the fourth floor where another hotel lobby is located, and then take another set of elevators to the sixth floor of the hotel to reach Kunoh's lobby. The lobby and halls of the hotel were more than outdated with stains on the carpet, however that was the exact opposite case in terms of rooms. While the halls and elevators held some smell and a much needed upgrade, the room was equipped with a glass stove top in the mini kitchenette, the latest model of washer, and an automated and heated toilet seat. The room itself was really spacious and offered a clear view of Haeundae Beach. During our stay, Busan was hit by a major storm which led us to stay in for the day. Even though we were lodged in, we had an option of having two different convenient stores on the ground floor, a mini massage spa, an arcade, and Outback Steakhouse right downstairs that we didn't need to get drenched by the heavy storm to find things to do and eat. If you are planning to stay in this particular area, then you will find that there are a plethora of places to eat right off the beach as well. One last thing to note is that if you are arriving from Seoul on the KTX rail, or from central Busan, then you will need to take two different metro lines to reach the hotel and in traffic it can take over an hour by bus or car.
Stayed 2 nights in Jul 2018

8/10 Good

SW, Korea and Taiwan

Liked: Room comfort
Often visit this hotel
Room condition is aged and not so clean. Guests could ovserve some damaged part of rest room. However, the price, location and parking lots could neutralize all negative feelings to become normal.
Stayed 2 nights in Jul 2018

6/10 Okay

WorldTraveler

Don't buy the hotel from orbitz. It sells twice expensive then the normal hotel rates.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The swimming pool was closed
Stayed 2 nights in Jun 2018

4/10 Poor

Chuck

Liked: Staff & service
Soso
For the money paid was not worth it. Room and restroom to small
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 minute walk to the beach
The Ocean view was nice and there is a nice amount of outside activity going on.
Stayed 2 nights in May 2018

8/10 Good

aloha, honolulu

Liked: Cleanliness, staff & service, room comfort
Location
This is 2nd times stay with 4 nights each booking. Just booked unbelievable price and gave me nice view room with washing machine in the room but no drier. 24H coin laundry store at ground floor. Only one thing I complained small bathtub in shower room. It's bad idea also kind of hard mattress. Overall nice ocean view from 18th floor and location walk within 5~10 minutes from subway hae-un-dae station line 2. Do not expect more than how much you paid then it's perfect. That's why I back again. Thanks seacloud hotel!
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ocean view
My booking from Expedia says a partial ocean view, but the room I get definitely had a stunning view of the entire beach, at the 20th floor. I came end of March, and the weather was very pleasant. The room was spacious. It really made me feel like I was in a resort, for the same price that I paid in other big cities in Korea and Japan. The price to value of this hotel can't be beat in my 3 week trip across Korea and Japan.
Stayed 2 nights in Mar 2018

8/10 Good

Steve, usa

Liked: Staff & service, room comfort
Good location and view hotel
Old and outdated but good location next to ocean and nice view.
Stayed 2 nights in Feb 2018

6/10 Okay

Dream

Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
Had 2 twin sized beds. TWIN!!! Never seen that in any hotels I've ever stayed at and I hope I never will. I travel 300+ days a year for work and this was one of the worst hotels for the money. I expected at least hampton inn quality and got something worse than days inn.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great view but not worthy for money
We have stayed delux ocean view room. The view was amazing and it was 2 mins to the beach and lots of restaurant around. But the bed was so hard and felt springs when we lay down. The amenities and towels were average. We had to change the elevator every time when we leave&arrive the hotel. That was bit annoying. Overall was alright but not worhy for money in my opinion.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

jon, canada

Disliked: Staff & service, property conditions & facilities, room comfort
pool isn't free and only one small bottle of water
terrible service. one small water for two people and the swimming pool is extra charge
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel, perfect location.
Hotel is super easy to find - pretty much the tallest building on the beach. Good array of shops and restaurants out front on the boulevard side. The actual check in desk on 6 is tucked away in a dingey cramped corridor, in stark contrast from the beautiful open plan counter on level four. The staff were helpful and efficient and got us our keys swiftly. My room was a door off what appeared to be a gym. Fortunately the rooms are well insulated and I was not bothered by noise from the gym for the days I stayed here. The hotel room is more of a suite and is a very good size, comfortable and had a great view of the ocean (for the price!). The bed was massive, clean and comfortable. The bathroom was okay, but for some bizarre reason had a bath wedged in to the shower stall which made for an incredibly cramped and strange washing experience (my friend the floor up had an identical layout, no bath in the shower...). The air-conditioned room was an excellent reprieve from the heat. The staff made my room up quickly when I ducked out and checkout was quick and they conveniently stored my bags on my last day while I explored the beach and shops on last time.
View out the winfoe
Stayed 3 nights in Jun 2017

6/10 Okay

EUNJUNG

Disliked: Cleanliness, property conditions & facilities
Ok hotel for a touristic area
Was a ok hotel.

6/10 Okay

TT, Australia

Disliked: Staff & service, property conditions & facilities
Nice hotel
Need update and clean. Some staff not very friendly, no refill of shampoo, tea bags, etc and no complimentary water until you make complain. Service not like a 3.5 stars hotel.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel on the beach
For the price bracket, this hotel is one of the best. The room is clean and very spacious with plenty of amenities - even a washing machine. Wifi in the room. Great bathroom and shower. Great for solo travellers, families, couples, all sorts. Staff were friendly, welcoming and helpful when I needed help getting to the airport at a bizarre time. The hotel did seem maybe a little dated and this tends to come up in other reviews. Personally, it didn't bother me at all, it's still clean. At first glance everything was fresh and nice, it would be only when you actively look close at the wallpaper etc you realise that the rooms may need some redecoration at some point soon - no big deal. The hotel is in a skyscraper along with other hotels, so you have to take 2 or 3 elevators to get to your room and the hotel lobby is on the 6th floor. Again, no problem for me, and it's something that can't be helped, but I can see why some people might not like it. The hotel location is perfect if Haeundae beach is your target, because it's just across the road. Close to public transport links and a shuttle bus runs frequently to and from the airport. Close to a lot of Haeundae bars, clubs and restaurants. Overall, great hotel, blown away by the price, highly recommend it to anyone, and would stay again.

8/10 Good

Ash, Daegu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very close to the beach
First thing, there are two hotels in one! I know, crazy right. One lobby is on the 4th floor, the other is on the 6th. For this particular hotel, it was on the 6th. I stayed in a deluxe room because it was all they had left. This room had two twin beds in it and and ocean view. It had a stove, a fridge and a t.v. The room itself was very spacious. The only issue i had was that it was very confusing getting out of the hotel lol. Another issue was the breakfast that they offer you at VIPS. In my opinion and my families, it wasnt worth it. The eggs were literally sitting in water, the bacon..... lol, thats a story of its own. But other than the breakfast and the issue getting out, everything else was great. I would recommend this hotel to anyone. Oh yes, inside the building, they also have a great Thai massage place, its a little pricey, Outback restaurant, VIPS and a Turkish place downstairs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is nice and breakfast is good
The view of the hotel is facing the beach which is nice. The breakfast is simple but quite tasty, especially the beef.

10/10 Excellent

Deric Loo, Malaysia

Liked: Staff & service, room comfort
Good Restaurant Nearby
Centre of town, convenient to everywhere, subway station is just 200m away, bus stop 200m away

6/10 Okay

Lincoln

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wifi did not work well for first two days (was spotty and slow), then was fine for remainder of stay. Room was very warm upon arrival and air conditioning didn't work. It wasn't until I told the front desk that I was informed that A/C was turned off for the season and I should open the window to cool the room. Window cooling was only semi-effective. The mattress was much too firm for my liking and there was only one pillow per bed. However, the staff was excellent and the location could not be beat, it was certainly affordable though it left me wishing there was more.

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to local market, dining. One complaint about room temperature not working as it was set.

10/10 Excellent

Steve, Los Angeles, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST VALUE in BUSAN
Great location and easy parking and GREAT breakfast at VIPS restaurant. Awesome ocean view and very clean.

8/10 Good

Deb, Canada

Liked: Property conditions & facilities
Disliked: Cleanliness
okay
The room condition wasn't that great, it was worn out and old. The floor needs to be cleaned convenience store located right under the hotel and lots of restaurants around it. kitchen is included but utensils are not included in certain rooms(mine wasn't) so I couldn't cook anything. Room had a sorta nice view of the ocean and it was calming to watch the ocean while I ate breakfast in the morning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel / price value
Hotel is close to the beach with spacious rooms and everything you need. Only somewhat diminishing point was the shower because it was getting a bit worn down (but still better than any hotel I've ever seen in the UK)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

choie

Disliked: Cleanliness, property conditions & facilities, room comfort
It's not bad but the room is very dried.

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, steps from the beach.
The hotel was in a great location, just steps from the beach. There were also lots of convenice stores and restaurants nearby. Our room was spacious with a stunning view of Haeundae beach. It could have used some outlets near the bed, the only available one was on the other side of the room, which is difficult because I use my phone as an alarm. The hotel was great, but it was a bit annoying having to take 2 elevators every time we wanted to leave or return to our room. Breakfast was delicious and a pretty good value. Overall the hotel was great, I would definitely stay there again.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don't want to come back again
Easy to access from the airport and the hotel staff was very nice. But the room. Smell like mold, found hair on the floor, even I put "make a room" card, the don't clean even a bit and always come very late like 3pm. The mirror in the bathroom was dirty, the water pressure in the shower was pretty bad so I would never be back to this hotel again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

claire

Liked: Cleanliness, staff & service
The hotel is an amazing value for money since it's walking distance from the subway, across the road from the beach and bus to airport & train station outside. Always many taxis outside too; and plenty restaurants, the market street just behind. My room was overviewing the sea, it was spacious and lots of storage for clothes. The only thing i didn't like is that breakfast wasn't included

8/10 Good

Yachneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property
Not very happy with the breakfast. Inadequate fruit choices

6/10 Okay

Khee Joon

Liked: Staff & service, room comfort
Hotel in need of renovation
Facilities are quite worn out

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location and quality hotel.
I had an excellent room close by all shops and bars. Convenient location.

6/10 Okay

Chris

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunoh Seacloud Hotel stay at Busan
Excellent hotel with reasonable price, the location is excellent with 2 minutes walking to the beach, staffs were friendly and good at English, the hotel is also close to a local market and subway system, overall I was very satisfied with this hotel.

4/10 Poor

disappointed

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4.5 star hotel
The hotel's location is great. However, it looks old and ware. The wall, ceilings carpets are pull of stain. The room feels like it is a train station - you feel the tousand of people that have been there before you. The shower has foungus spots. The towels are old. There are dirt spots all over the room and the floor feels sticky. On top of that the isolation between the rooms is not great. Aparty was going on in the next room until 4am... Choose this hotel only if the location is super important to you and you get a low 3star price.

8/10 Good

Imarshi, from Toronto. temporarily living in Seoul

Liked: Cleanliness, staff & service, room comfort
OK. No Complaints
It's a decent hotel. Changing elevators to get up to the roon is awkward but you get used to it.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Seung Hyun

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Vivian, Orange County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ocean view high floor non-smoking room! Great!
Our room in this hotel is nice and roomy with a small table and 2 chairs by the window. You can really enjoy the view day and night! This hotel (Seacloud Hotel) has 2 management companies in one hotel. So it is a bit confusing at first. There is no "Kunoh" on the building sign. The hotel layout is a bit confusing also, you have to go up to the 4th floor (which has front desk of the other management company), then change elevator to the 6th floor (Kunoh) front desk. From there, we go up to our 27th floor. Room is spacious with a mini kitchen! We got breakfast also and the place has great variety of breakfast items. The only issue is it took us a while to find its location. There is no direct elevator to it and the ground floor to 2nd floor escalator was not operating that early. So, you can only walk down 2 flights from 4th Floor. The only recommendation (complaint) I have is the "one" pillow is super soft but there is one only and literally flat. I had to put towels to sleep comfortably!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities