Reception

Reviews of Regis Orho Hotel

2 out of 5
Regis Orho Hotel
Lavalle 813, Buenos Aires, Capital Federal

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 152 reviews" "
Rating 8 - Good. 53 out of 152 reviews" "
Rating 6 - Okay. 42 out of 152 reviews" "
Rating 4 - Poor. 17 out of 152 reviews" "
Rating 2 - Terrible. 12 out of 152 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 14 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where can i send pictures i took of this poor place? Smells bad, no maintenence, old tv that doesn’t work, old carpet with scraps end pieces of different colors, “breakfast” is bread and butter, toasts, juice and cofee.. cereal and milk.. no other choice ..imagine the same thing every day for one week... it should have one star only. The ceilin fan souns a lot and does not let you sleep, very unconfortable shower, wets all the floor and no mat to step on, closets with drawers that don’t open, safety box:totaly unsave... room looks like a place for couples, EXPEDIA MUST NOT OFFER PLACES LIKE THIS.... other hotels of same category are a lot much better... Never....never aghhhhh
Stayed 5 nights in Nov 2018

2/10 Terrible

Teresa, Long Island, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel We've Ever Stayed At
We stayed at this hotel for several weeks and I actually cried myself to sleep most nights from anger and frustration. The smell of mildew in this hotel is absolutely unbearable. The carpets are just one big continuous stain. NO AIR CONDITIONING in the room. There was a ceiling fan in the room that was short circuiting and releasing fumes and smoke when it was turned on so it had to stay off. The television was tiny, about 13 inches, and the image was barely visible. There was no storage at all. Not a single drawer in the entire room, just a table, so you will literally have to live out of your suitcase. The toilet didn't work. No hot water in the shower. EVERY towel had holes in them. There was barely any light in the room. The windows were so dirty on the outside that you couldn't see through the glass, but even if you could, the view was a dirty alley and a brick wall that was literally 10 feet away from the glass. Every surface in this hotel, except for the lobby, looks dirty and smells of mildew. This is without question THE WORST hotel we have ever stayed at in any of our travels anywhere in the world. I feel bad for the staff because they try their best to be helpful but the place is just so rundown there's really not much they can do. Staying here was an absolute NIGHTMARE. I CANNOT overstate just how horrific this hotel is. Please, do yourself a favor and do not put yourself and your family through the experience of staying here. It's just not worth it.
Stayed 19 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Economic but good location
It is well located. It is an economical hotel, keep that in mind.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Run down and tired
This hotel was very centrally located, close to sights and restaurants. However the hotel itself is very tired and run down. The air conditioning didn't work and the rooms were unbearably hot. Staff repeatedly said the air-conditioning would improve, and eventually moved us to a slightly cooler room, after our complaints of poor sleep.

6/10 Okay

Blaine

Liked: Cleanliness, room comfort
Good value
A bit weathered but clean, spacious rooms. Friendly staff, wifi, strong showers. Breakfast needs fresh fruit!

6/10 Okay

Peter, US

Liked: Cleanliness, staff & service
Conveniently located, safe and great service.
Great location, safe and great service. Price is great! We have stayed there 3 times and this was the first time I noticed there was no air conditioning because we have traveled to Buenos Aires in March and November.
Fiber not included :)
Restaurant Suarez downstairs

8/10 Good

Verified traveller

Liked: Room comfort

6/10 Okay

Verified traveller

The staff did not speak English. The neighborhood seems a bit dodgy, expect to be accosted constantly by people trying to change USD into pesos (at better rates than the bank, for that matter), offered "massages" and illegal substances, and keep an eye out for pickpockets.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Excelent ubication
Nice hotel. The satf very nice, the room very clean and comfortable, the location of the hotel is excelent. very close to every place...

4/10 Poor

E, Central America

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very old hotel
I booked just 1 night. The hotel is very close to the city center but it needs a lot of work . It seems that the owner does not care about it. Staff was friendly and helpful. When I arrived, they had no information from Expedia and when I checked out, they still had no information from Expedia and asked me to pay again for the night.

2/10 Terrible

Juan, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BA visit
this hotel was HORRIBLE!!!!!!! the only thing it has going for it is the location. WIFI was not working on the 5th floor and I was told by reception to go work in the lobby. This is a run down disgusting hotel. It probably has the original furniture and mattress in the rooms. The ceiling fans sound like a blender with marbles in it. I asked to change after the first night because of the sound and the next room had the same problem. I asked the bell boy and he said they were all the same!!! will never even consider visiting this dump again!!!! I know it was cheap but it was not money well spent. there are no outlets in the room so I used the bathroom one to charge my phone. TRAVELERS BEWARE!!!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
has the manager checked up on the cleaners lately?
Primo location and really friendly staff however breakfast was pretty average and the rooms werent very clean. The hotel was aged but not cleaned properly. The hallway outside our room hadnt been vaccumed in months by the look of it

4/10 Poor

Alvaro, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not clean at all
do not recommend this place; it´s not worth the rate

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
good location.
This is an hotel that has an excellent location in the heart of Buenos Aires, you can walk almost anywhere from here which is very good and help you save a lot in transportation. The rest is a normal clean and secure hotel. Nothing above expectations. If you are in a rush is a good deal to stay there... If you can plan ahead I believe they are better options in the area for around the same price.

8/10 Good

Victor OMAR

Travelled with family
Muy buen hotel, buena ubicación, costo accesible, buena atención del personal! Lástima que la ciudad no haga nada para en los alrededores se sienta más seguro y más limpio ya que está caminando a 2 minutos del obelisco y del teatro Colón!
Stayed 1 night in Jan 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jan 2024

6/10 Okay

Johnny

Travelled with group
Acordé la relación calidad precio
Stayed 1 night in Aug 2023

8/10 Good

GUSTAVO ADOLF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado en el centro dela ciudad
Stayed 1 night in Aug 2023

10/10 Excellent

Lisan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
hotel bien ubicado, excelente atención, limpio
Stayed 2 nights in Jun 2023

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Justa yolanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mazo
Estadia,habitación y limpieza excelente.no te ofrecen desayuno. pedis agua hirviendo, Y tenes que sacarla del dispensador que sale tibia.........otras hoteles te sirven un maravilloso desayuno.......
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen servicio
Si bien estuve poco tiempo la atención fue excelente. Muy conforme con el servicio y la amabilidad del personal que me atendió.
Stayed 1 night in Jan 2020

6/10 Okay

Rosa Lia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
no fue buena de entrada nos dijeron que teníamos que abonar un supuesto iva ..que no estuvo contemplado con la reserva --esto fue nuevo para mi ...no nos dieron boleta..los colchones están en muy mal estado super desgastados, hundidos, no teníamos agua caliente, contratamos para 3 personas y nos colocaban toallas para 2...
Stayed 3 nights in Jan 2020

10/10 Excellent

Lauris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforme
Excelente
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Para destacar,la atenciòn del personal , la ubicaciòn,la limpieza de todo el hotel,incluida las habitaciones.No me gustò el estado de las instalaciones,falta mantenimiento. El desayuno,simple pero,lo necesario.
Stayed 1 night in Jan 2020

8/10 Good

María

Travelled with partner
Liked: Cleanliness
Había un olor extraño en los pasillos, por las alfombras como si hubiese humedad. La habitación estuvo bien, era lo que esperaba y lo descripto, excepto que no había aire acondicionado, solo un ventilador de techo. Para pasar una noche está bien
Stayed 1 night in Oct 2019

4/10 Poor

Loreto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia
Las fotos son mucho mejores a lo que realmente es, los colchones son separados y se hunden, se escucha todo el ruido desde fuera. El desayuno es súper pobre. La tercera cama era pésima. Las cortinas rotas! Dormimos pésimo las 2 noches que estuvimos. Lo único salvable era la ubicación, a una cuadra de Corrientes.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
poca señal de wifi,aspecto de la habitación malo,destaco excelente ubicación
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel horrível. Velho, sem as mínimas condições de conforto. Café da manha é uma piada. Sem condições.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bagni vecchi da revisionare puliti buona la stanza e il letto
Stayed 2 nights in Jan 2019

10/10 Excellent

ADELIA, ARACAJU/SE - BRASIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MTO BOM QUE TEM SUA MELHOR QUALIDADE NO SEU PESSOAL. SEMPRE MTO EDUCADOS, BEM INFORMADOS E GENTIS. LOCAL MTO CONVENIENTE ENTRE A LAVALLE E A ESMERALDA. RECOMENDO MTO PELO SERVIÇO E CORDIALIDADE DOS FUNCIONARIOS.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion, personal amable, el edificio es antiguo, pero cumple con la relacion precio calidad. El mobiliario y griferia es antiguo, pero todo funciona bien. El desayuno es lo unico negativo, todos los dias es igual y muy simple
Stayed 5 nights in Oct 2018

6/10 Okay

Andrés Enrique

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
El aire acondicionado no funciona
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excelente ubicacion.
Un solo dia de estadia, faltaria aire acondicionado y que el desayuno, sin ser un almuerzo fuera algo mas completo, (con mantequilla, por ejemplo). Los demas aspectos muy buenos y la atencion del personal excelente.
Stayed 1 night in Oct 2018

2/10 Terrible

Renato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo hotel
O hotel não condiz em nada com as descrições e fotos do site. Pessoal apático e enrolou dizendo que resolveriam o problema do ar condicionado que não resolveram. Quatro dias sem ar condicionado. Café da manhã muito fraco e sem variedade. A unica coisa positiva é a localização que acredito não compensar, pois tudo é muito perto nesta região. NÃO RECOMENDO...
Stayed 4 nights in Oct 2018

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Muito bom. Dentro da expectativa e de acordo com a descrição.
Stayed 4 nights in Oct 2018

8/10 Good

HERMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No funcionaba el aire acondicionado
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Top Standort
Die Zimmereinrichtung ist sehr alt, aber die Zimmer sind sehr sauber, das Personal sehr freundlich. Das Hotel liegt sehr zentral nur 2 Strassen entfernt vom Obelisco. Preis/Leistungs sehr gut.
Stayed 4 nights in Feb 2018

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno
todo muy bien
Stayed 2 nights in Feb 2018

6/10 Okay

Germán

Liked: Cleanliness
Disliked: Staff & service
Detalles
Buena en sí..pero atención mala sobre todo en recepción
Stayed 2 nights in Feb 2018

2/10 Terrible

pablo, bahia blanca

Disliked: Staff & service, property conditions & facilities, room comfort
Un desastre mal atendido
Un desastre. Desayuno horrible el recepcionista muy maleducado y sin ganas de atender. La habitacion antigua y el agua caliente no salia. No caigan en esta trampa
Stayed 2 nights in Jan 2018

2/10 Terrible

claudio, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
péssimo, antigo, sujo
Quarto não condiz com fotos, quarto velho, roupas de cama velhas colchões bastante desgastados, janela caindo, não se parece nem de longe com fotos divulgadas. Sofremos com barulho de obras a noite inteira. O hotel fica em uma rua somente para pedestres então para se levar as malas é necessário deixar o carro parado em um ponto não permitido a meia quadra de distância e levar com carrinhos do hotel ou você mesmo. Vale somente pela localização e atendimento atencioso. Não voltaria.
Stayed 1 night in Dec 2017

6/10 Okay

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities
Regular
La ubicación es excelente, pero la habitación no posee aire acondicionado, el secador de pelo no funciona, las alfombras están viejas y sucias. El desayuno bastante pobre, nada de fiambres, frutas ni tortas.
Stayed 2 nights in Dec 2017

6/10 Okay

Totty, Rosario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buena ubicacion .Es viejo y no lo mejoraron
El personal atienede bien,esta limpio,la tv.viejisima los picaportes,rotos ventana y puertas.nod costaba abrirla,baños sin secador para el piso, sin aire,la verdad no volveria ir
Stayed 3 nights in Nov 2017

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples mais muito seguro!!!
Gostei bastante, localização excelente, funcionários super atenciosos, café da manhã simples mas bem gostoso, o quarto que fiquei no segundo andar era amplo e limpo, a arrumação feita diariamente de forma impecável. WiFi funcionou super bem nos sete dias que estive hospedada!!!. Indico de olhos fechados para quem tem costume de viajar sozinha, é super seguro!! Voltaria com toda certeza.
Stayed 7 nights in Nov 2017

2/10 Terrible

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Não recomendo
Hotel bem velho, café muito simples, cama ruim. Não recomendo
Stayed 1 night in Nov 2017

6/10 Okay

Rozilene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Boa localização e má manutenção.
Muito bem localizado, mas a manutenção é precária e a limpeza deixa muito a desejar. Roupa de cama e toalhas bem usadas, não oferece tapete para a saída do banho nem touca para o chuveiro.O ar refrigerado é central e não é ligado. Embora faça muito calor dentro do hotel, temos que nos contentar com um ventilador de teto barulhento. O pessoal da recepção e do café da manhã é bem gentil e atencioso. O café da manhã não oferece nenhuma fruta.
Stayed 4 nights in Nov 2017