Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Grand King Hotel

3.5 out of 5
Grand King Hotel
Lavalle 560, Buenos Aires, Capital Federal

Reviews

7.6

Good

Rating 10 - Excellent. 240 out of 854 reviews" "
Rating 8 - Good. 329 out of 854 reviews" "
Rating 6 - Okay. 165 out of 854 reviews" "
Rating 4 - Poor. 74 out of 854 reviews" "
Rating 2 - Terrible. 46 out of 854 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tung Nam

I did asked to pay at the check in. The reason was : no any information from Expedia for my payment. I therefore doubled paid. I need a refund.
Stayed 2 nights in Feb 2024

8/10 Good

Gonzalo

Travelled with group
Liked: Cleanliness, staff & service
The lifts are very dated and the room door keys need to be recharged at reception each day. Other than that a very good experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

xiaobing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provide more convertible or universal sockets (connectors) for phone charge.
Stayed 1 night in Jan 2024

10/10 Excellent

KEN, Porter Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location in area reserved for pedestrians only. Near bus and metro station. Very good value. Would recommend to friends.
Stayed 1 night in Dec 2023

10/10 Excellent

jeanYves

Stayed 1 night in Dec 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Oct 2023
Response from Departamento de reservas on 27 Nov 2023
Muchas gracias por sus comentarios. Nos complace saber que ha pasado una excelente estadía en el hotel Grand King. Los esperamos en su próxima visita a Buenos Aires.

8/10 Good

Hope

Stayed 2 nights in Nov 2023
Response from Departamento de reservas on 27 Nov 2023
Muchas gracias por sus comentarios. Nos complace saber que ha pasado una excelente estadía en el hotel Grand King. Los esperamos en su próxima visita a Buenos Aires.

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Departamento de reservas on 5 Sept 2023
Lamentamos las molestias ocasionadas y le agradecemos sus comentarios, eso nos ayuda a trabajar en ello y mejorar día a día la calidad de servicio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel at an unbeatable price! Highly recommended. Safe, good location and amazing value for money.
Stayed 1 night in Jul 2023
Response from Departamento de reservas on 10 Aug 2023
Thank you very much for your comments. We are glad to know that you had an excellent stay at Grand King hotel.We hope to see you soon!.

8/10 Good

Margarita

Liked: Staff & service
The taxi is not allowed to park in front of the hotel
Stayed 1 night in Feb 2023
Response from Belen on 19 Apr 2023
Dear Margarita: We are sorry for the inconvenience. For a future stay, we inform you that all taxis can reach the hotel

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Mar 2023
Response from Belén on 19 Apr 2023
Thank you very much for your comments. We are glad to know that you had an excellent stay at Grand King hotel.We hope to see you soon!.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location for just about everything. Pedestrian street near main avenues and subway stations. Friendly helpful multilingual staff -- they will call you a taxi that arrives in 5 minutes--and will look up the fare for the distance for you in advance! Rooms are basic with minibar, but with enough space for your own cheaper purchase of bottled water, etc. each day from nearby shops. Some concerns--not limited to this hotel. During summer heat waves in Buenos Aires (90 degrees); air conditioning is strained and low or non-existent in some buildings. (Here: tolerable--they also let you know on check-in if it's a problem). Many buildings (and subways) have limited elevator access and many steps to navigate. This one has two six-person elevators and ramps, but not to the lowest level where breakfast buffet is located (costs extra): that requires 5 steps down from landing. There's a great little bakery on corner for coffee and pastry, but I would not recommend the hotel for someone dependent on a wheel chair. But I would gladly stay here again.
Stayed 7 nights in Mar 2023
Response from Belén on 19 Apr 2023
Thank you very much for your comments. We are glad to know that you had an excellent stay at Grand King hotel.We hope to see you soon!.

8/10 Good

Cynthia

Stayed 6 nights in Jan 2023

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. There were always two people at the desk and one always spoke English. They helped with directions, currency exchange info, booking a tango show and flight check in. It is on a quiet walking street 1/2 block away from Florida street a busy pedestrian shopping area.The security guard was very pleasant and helped truck my luggage to where Uber picks up. The room itself was very basic but clean with good beds.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Antonio

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Convinces

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, good location

8/10 Good

danut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located downtown and close to a lot of nice places. Very affordable if you pay in pesos. Almost half the price you get here in dollars.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The hotel in general was nice but the staff OUT OF THIS WORLD, so friendly and helpful. If i have the opportunity I'll stay there again
Stayed 6 nights in Apr 2022
Response from Hotel Grand King on 13 May 2022
Dear guest, We're happy to know you enjoyed your stay. Looking forward to seeing you again on your next visit to Buenos Aires. Kind regards

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast. Good location for entertainment, etc
Stayed 1 night in Apr 2022
Response from Hotel Grand King on 13 May 2022
Estimado Hugo, Nos alegra saber que ha disfrutado de su estadía. Nos alegrará volver a recibirlo en su próxima visita a la ciudad. Saludos cordiales

10/10 Excellent

Lautaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 2 nights in Mar 2022
Response from Hotel Grand King on 13 May 2022
Estimado Lautaro, Nos alegra saber ha disfrutado de su estadía, esperamos recibirlo nuevamente en su próxima visita a la ciudad. Saludos cordiales,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. In a busy area near Calle Florida.
Stayed 21 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right in the centre of all the action. Great value.
Stayed 1 night in Dec 2019
Response from Hotel Grand King on 26 Dec 2019
Dear guest, We are glad to know you enjoyed your stay. Thanks for your time and for your comments. We look forward to seeing you again soon on your next visit to Buenos Aires. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to almost everything, great staff very helpful .
Stayed 2 nights in Nov 2019
Response from Hotel Grand King on 29 Nov 2019
Dear guest, We are glad to know you enjoyed your stay. Thanks for your time and for your comments. We look forward to seeing you again soon on your next visit to Buenos Aires. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central position able to walk to everything we wanted to see
Stayed 5 nights in Nov 2019
Response from Hotel Grand King on 26 Nov 2019
Dear guest, We are glad to know you enjoyed your stay. We look forward to seeing you again soon on your next visit to Buenos Aires. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Right in downtown BAires. 15min walk from Plaza de Mayo
Stayed 1 night in Nov 2019
Response from Hotel Grand King on 14 Nov 2019
Dear guest, Thank you for choosing the Grand King Hotel and for your wonderful feedback. We are thrilled you loved our location as well as our facilities and courteous staff. We appreciate you taking the time to let us know how we are doing. Thanks again for being our guest, and we hope to see you again on your next trip to Buenos Aires! Kind regards,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from Hotel Grand King on 12 Nov 2019
Thank you for taking the time to give us your honest opinion on our facilities and services. I am sorry to hear that we fell short of your expectations, please accept our sincere apology. It would be great to know in detail what went wrong. Kind regards,

10/10 Excellent

Yanik, Victoria BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed 2 nights, but the property worked for me. Solo traveller, enjoyed that it was clean, modern and in the middle of it all. My room (1104) had a window but facing a wall about 15 feet away, but that did not bother me as I did not spend much time in the room. Check in and check out was easy, luggage storage, walking distance to subway and sights. Would stay there again.
Stayed 2 nights in Oct 2019
Response from Hotel Grand King on 28 Oct 2019
Dear guest, Thank you very much for your time and your feedback. We're glad to know you enjoyed your stay and we look forward to seeing you back again soon on your next visit to Buenos Aires! Kind regards

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out with the door!
Everything was good except for a little confusion with the beds. Also, the handle of the bathroom door was broken and my partner got trapped inside. Funny but scary.
Stayed 2 nights in Oct 2019
Response from Hotel Grand King on 21 Oct 2019
Dear Valentina, We do apologize for the bathroom door, we have already seen this with maintenance. We're glad to know you enjoyed your stay. Thank you for your comments and for staying with us. We look forward to seeing you back again soon. Kind regards,

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Old and a bit run down, but well located in the heart of the city. Friendly and helpful staff.
Stayed 5 nights in Jul 2019
Response from Hotel Grand King on 15 Jul 2019
Dear guest, Thank you for staying with us! We do appreciate your feedback and your comments. We hope to see you back again soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simple (no microwave, basic bathroom, etc), but is very well cleaned in the rooms. The staff are super nice and always willing to help, no matter what hour of the day.
Stayed 5 nights in Jun 2019
Response from Hotel Grand King on 7 Jun 2019
Dear guest, Thank you very much for your review. We're glad to know you enjoyed your stay and we hope to see you back again soon. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its proximity to everything, hotel lobby looks nice but rooms feel a little stale.
Stayed 3 nights in May 2019
Response from Hotel Grand King on 1 Aug 2019
Estimado huésped, Nos alegra saber que la estadía ha sido de su agrado. Tomamos nota de sus comentarios para verlos con el sector correspondiente. Saludos cordiales,

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019
Response from Hotel Grand King on 15 May 2019
Muchas gracias por hospedarse con nosotros y por dejarnos su calificación.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Hotel Grand King on 3 May 2019
Estimado huesped, esperamos haya disfrutado de su estadía. Saludos cordiales

6/10 Okay

Saadi

Liked: Cleanliness, staff & service, room comfort
On the whole it is an O.K. hotel
On the whole hotel was O.K. Unfortunately there was a lot of banging in an area near my bedroom the day before my departure which was disturbing.
Stayed 5 nights in Mar 2019
Response from Hotel Grand King on 3 Apr 2019
Dear guest, We apologize for the inconvenience. We're working hard in order to give our guests the best service possible. We try hard not to disturb you and I see we failed. We'll keep on working on this. Apart from this, we're glad to know you enjoyed your stay. We appreciate you feedback and we hope to see you back soon. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was fine. All the staff, except one, were brilliant, helpful and happy to be like that.
Stayed 3 nights in Mar 2019
Response from Hotel Grand King on 25 Mar 2019
Dear guest, Thanks for staying with us. We're happy to know everything went as expected. We look forward to seeing you back again soon. Kind regards,

4/10 Poor

Verified traveller

Stayed 7 nights in Mar 2019
Response from Hotel Grand King on 3 Apr 2019
Dear guest, Thank you for your feedback. Kind regards,

10/10 Excellent

Englishman, United Kingdom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and great value for money. We have now stayed there twice and enjoyed it both times.
Stayed 1 night in Mar 2019
Response from Hotel Grand King on 13 Mar 2019
Dear guest, Thank you very much for choosing us again! We are delighted to now you enjoied your stay. It is always a pleasure to host you. We appreciate your comments and your feedback and we hope to see you back again soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Grand King on 1 Mar 2019
Thanks for staying with us! We hope to see you back again soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Hotel Grand King on 3 Apr 2019
Dear guest, We're glad to know you enjoyed your stay and everything went as expected. We appreciate your feedback and we hope to see you again soon. Kind regards.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Fernando concierge of hotel in afternoon very nice service. My phone never worked. Had to go to Front office to place call. Neighborhood super. Right in center .breakfast lousy. Eveyday same. Pillows hard. Room always clean. Will stay there again because of the good service in afternoon and the good location.
Stayed 8 nights in Feb 2019
Response from Mariana. on 22 Feb 2019
Dear guest, We're happy to know you enjoyed your stay. We thank you for your time and your comments: the phone in the room has already been repaired. We look forward to seeing you back again soon. Do let us know when you book again so we can meet in person and go over "breakfast". Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 rst. They gives me a uncleaned room.and takes about one hour to change other one for me.. 2 nd. The safe box is not working until before I checkout . The cleaning is very good.
Stayed 2 nights in Feb 2019
Response from Hotel Grand King on 5 Feb 2019
Dear guest, We're sad to know your stay was not as expected, please accept our most sencere apologies. We will address these issues with our team in order to see what went wrong. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Hotel Management on 18 Jan 2019
Muchas gracias por hospedarse con nosotros. Esperamos nuevamente su visita.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, very helpful! And great location right in the centre of Buenos Aires!
Stayed 2 nights in Jan 2019
Response from Hotel Grand King on 8 Jan 2019
Dear guest, We're glad to know you enjoyed your stay. We appreciate your feedback. Looking forward to seeing you back again soon,

8/10 Good

Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel Grand King on 7 Jan 2019
Thanks for staying with us, we appreciate your feedback. We hope to see you again soon. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful. Location fabulous. Prompt with everything.
Stayed 2 nights in Dec 2018
Response from Hotel Grand King on 31 Dec 2018
Thank you for your comments. We're glad to know you enjoyed your stay. Thanks for staying with us. Happy New Year!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and convenient to get around. Very nice staff and clean hotel.
Stayed 3 nights in Dec 2018
Response from Hotel Grand King on 31 Dec 2018
Dear guest, Thanks for staying at Hotel Grand King. We're happy to know you enjoyed your stay. We hope to see you back again soon. May you have a Happy New Year!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2018
Response from Hotel Grand King on 31 Dec 2018
Dear guest, Thanks for staying at Hotel Grand King. We hope to see you back again soon. Merry Christmas and Happy New Year!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2018
Response from Hotel Grand King on 14 Nov 2018
Estimado huésped, para poder brindar cada día un mejor servicio, nos gustaría conocer los motivos de su disconformidad. Lamentamos saber que su estadía no ha ido del todo como usted esperaba. Saludos cordiales.