Reception

Reviews of Hotel ILUNION Les Corts Spa

4 out of 5
Hotel ILUNION Les Corts Spa
Cardenal Reig 11, Barcelona

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 443 reviews" "
Rating 8 - Good. 176 out of 443 reviews" "
Rating 6 - Okay. 57 out of 443 reviews" "
Rating 4 - Poor. 25 out of 443 reviews" "
Rating 2 - Terrible. 14 out of 443 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y tranquila
Stayed 3 nights in Apr 2024

10/10 Excellent

Nykea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and great staff
Stayed 1 night in Mar 2024
Response from Elena S. on 9 Apr 2024
Dear Amy, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Les Corts.  Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Elena S. Hotel Manager

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Apr 2024
Response from Elena S. on 9 Apr 2024
Dear Lucian, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Les Corts.  Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Elena S. Hotel Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Iris

Stayed 4 nights in Mar 2024

6/10 Okay

Liz

Stayed 1 night in Mar 2024

10/10 Excellent

Raymond

Liked: Property conditions & facilities
Spot on loverly staff
Stayed 3 nights in Mar 2024
Response from Elena S. Hotel Manager on 26 Mar 2024
Dear Raymond, thank you for your kind comment. We really appreciate the fact that you evaluate positively our staff, it will motivate us to keep working the same way and provide always the best services to all our guests. We hope to welcome you again at Ilunion Les Corts in a future occasion. Best regards, Elena S. hotel manager

10/10 Excellent

raul, Lake Owego

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Vic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Feb 2024
Response from Elena S. hotel manager on 25 Feb 2024
Dear Vic, thank you for your review. We love reading that our hotel met your expectations and you liked our services. It will be a pleasure to welcome you again in a future occasion. Kind regards, Elena S. hotel manager

8/10 Good

Hazel

Liked: Staff & service, amenities
Staff were really helpful and friendly. The hotel appears to be undergoing significant refurbishment, the one working lift was very temperamental! There was work dust but rooms were clean and well appointed. Metro stop is a few minutes walk away, places to eat out also available. Suited us a family of four very well.
Stayed 3 nights in Feb 2024
Response from Elena S. Hotel Manager on 25 Feb 2024
Dear Hazel,We are delighted to hear that you enjoyed your stay at Ilunion Les Corts. We are very proud to know that the staff has been up to your expectations and always at your disposal. Thank you for the special mention of the comfort and cleanliness of the room, as well as the exceptional location: close to good restaurants and several public transport options.We hope you will continue to choose Ilunion Hotels, and if you stay again in Les Corts, you will be able to enjoy the renovated facilities.Best regards,Elena S.Hotel Manager

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis Leistung ist absolut OK Ich war geschäftlich unterwegs und komme nächstes Jahr gerne wieder
Stayed 3 nights in Feb 2024
Response from Elena S. Hoteldirektorin on 7 Feb 2024
Sehr geehrter Mike,Vielen Dank für Ihre freundliche Bewertung Ihres Aufenthalts in der Ilunion Les Corts. Es freut uns sehr zu hören, dass es Ihnen gefallen hat und dass Sie uns wieder besuchen möchten. Wir hoffen, dass Sie sich auch bei Ihren nächsten Reisen für die Ilunion Hotels entscheiden werden.Mit freundlichen Grüßen,

10/10 Excellent

Edilzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really great and helpful, I will definitely come back again
Stayed 4 nights in Jan 2024
Response from Elena S. on 14 Jan 2024
Dear customer, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Les Corts.  Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Elena S. Hotel Manager

10/10 Excellent

NKOYO PRECIOUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Valeriy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is still under construction and I tripped over missing floor panel. Thankfully I caught myself prior to fall. Air in lobby was very dusty due to costruction, so if you have asthma, you should avoid this place. There were small moths in the room, so if you have wool, it will likely become contaminated. Shower head came appart from the hose and i took a shower by directing a water stream from.the hose over my body. The construction was very cheap and they cut corners extensively on equipment. One of the reasons for chosing this place was the nice looking indoir pool photos that I thought kids could play in. I was surprised to learn that indoor pool facility required an extra charge of 20 euros per person. The outdoor unheated pool was included in the hotel price; this was on December 28th and outdoir temperature was near freezing in evening. Perhaps it was a joke played on tourists, and it felt like a scam to me. Perhaps by summer, hotel will be ready for business but, I hope they use better construction methods or problems will persist. Lastly, many guests looked like refugees from recent Ukraine/Russia conflict.
Stayed 1 night in Dec 2023
Response from Elena S. on 10 Jan 2024
Dear Valery,We wish to apologise for any inconvenience occurred. It is to our regret to know that you felt the need to share this comment on this platform, as we have dealt with the issue and yourself in person. We regret to have not reached your expectations during your stay with us. We wish you all the best!Best regards,Elena S. Hotel Manager.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Samuel Vandad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the airport with excellent connection to get to Barcelona center.
Stayed 3 nights in Nov 2023
Response from Elena S. hotel manager on 5 Dec 2023
Dear Samuel, thank you for sharing your opinion. We are glad to know that your stay has been good, and that you appreciated our good location. It will be a pleasure to welcome you again at Ilunion Les Corts in the future. Kind regards, Elena S. hotel manager

10/10 Excellent

Sergio Jacinto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay. Staff is really helpful and polite. Spa is awesome. Will definitely be back.
Stayed 3 nights in Nov 2023
Response from Elena S. on 7 Nov 2023
Dear Sergio, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Les Corts.  Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Elena S. Hotel Manager

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was so helpful. It was very loud at night and I could hear parties. The wait staff was helpful
Stayed 2 nights in Oct 2023
Response from Elena S. on 7 Nov 2023
Dear Rebecca,Thank you for taking the time to leave such a lovely review of your recent stay at our hotel. We're delighted to hear that you enjoyed good service, friendly and familiar treatment.It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future. If you have any further feedback or requests, please don't hesitate to reach out to us.Best regards,Elena S. Hotel Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there early Nov to tour Barcelona. you need at least a week we only had 3 days! :) Hotel was convenient to L5 and L3 trains, And bus station (across strret from L5 station) Google maps works well with Metro trains n buses. Hotel had nice restaurant, we had breakfast there once. Check in staff was wonderful. They even checked us in 5 hrs early! So nice. we'll stay again. Nice italian restaurant Don Corleone's near by. great food, quaint atmosphere. very reasonable.
Stayed 2 nights in Nov 2023
Response from Elena S. Hotel Manager on 4 Nov 2023
Dear Michael, thank you for leaving your comment about your recent stay with us. We are glad to know that you had an excellent experience with us, thanks to our lovely and helpfull staff and our services. We love reading that you will happily stay at Ilunion Les Corts again. It will be a pleasure to welcome you in a future occasion. Kind regards, Elena S. hotel manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little hidden from street view. I walked past it as it's wedged between other residential buildings. But I back tracked it and found it. Walk
Stayed 3 nights in Oct 2023
Response from Elena S. Hotel Manager on 4 Nov 2023
Dear Richard, thank you for sharing your review. One of our main goals is to provide a good service to all our guests and make their stay comfortable and nice, that's why we appreciate seeing that you had an amazing stay in our hotel. We hope to welcome you again in the future at Ilunion Les Corts. Kind regards, Elena S. hotel manager

8/10 Good

Arianne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Philip

Stayed 2 nights in Oct 2023

10/10 Excellent

Sunday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Goran, BURLINGAME

Disliked: Amenities, property conditions & facilities
Average hotel with very uncomfortable bed.
Stayed 1 night in Oct 2023
Response from Elena S. on 22 Oct 2023
Dear Goran,We would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel. Sincerely yours, Elena S. Hotel Manager

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Oct 2023
Response from Elena S. Hotel Manager on 16 Oct 2023
Dear Louis, we would like to thank you for sharing your review. We love reading that our guests had a really great stay at Ilunion Les Corts. It motivate us to keep working the same way and provide always the best service. We are happy to know that our location was perfect for you. We hope to welcome you again in the future. Kind regards, Elena S. hotel manager

8/10 Good

Zhifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Nathalie

Travelled with partner
Disliked: Amenities
I liked that there was a spa but not enough time slits in the evening hours.I fiund the maid srvice awful. She fid nit ckean fliors the way she needed to. Dust atill remained snd found a white spuder in my bed. Also no hair conditioner availabke in hotel.
Stayed 4 nights in Sep 2023
Response from Elena S. Hotel Manager on 17 Sept 2023
Dear Nathalie, We would firstly like to thank you for taking the time to review your stay at our hotel. We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens. We look forward to welcoming you once again to our hotel. Sincerely yours, Elena S. Hotel Manager

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Lobby area and good breakfast buffet.
Stayed 3 nights in Sep 2023
Response from Elena S. Hotel Manager on 17 Sept 2023
Dear customer, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Les Corts.  Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Elena S. Hotel Manager.

8/10 Good

David Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Jing peng

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed here 4 nights, old hotel need a bit update. Service was good, breakfast was good!price was good!
Stayed 4 nights in Sep 2023
Response from Elena S. Hotel Manager on 14 Sept 2023
Dear Jing Peng, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Les Corts.  Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Elena S.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and friendly, buffet breakfast with a chef on hand to cook omelettes and eggs as required. Decent evening menu with fresh pasta options (excellent). Nice bar area with good staff. Small criticism...the pool area could do with a little TLC.
Stayed 4 nights in Aug 2023
Response from Elena S. Hotel Manager on 6 Sept 2023
Dear John, Thank you for sharing your nice review about your recent expecience with us. It's nice of you to say that our staff has been very friendly and welcoming with you. We also love reading that you appreciated our continental buffet service, with lot of quality products. We would also like to thank you for any suggestion. We will be happy to see you again at Ilunion Les Corts in the future. Kind regards, Elena S. hotel manager

10/10 Excellent

Carole

Stayed 5 nights in Aug 2023

6/10 Okay

Casie

Stayed 1 night in Aug 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general cleanliness in the hotel room was indescribably amazing
Stayed 5 nights in Aug 2023
Response from Elena S. on 25 Aug 2023
Dear Mohamed, Thank you for your wonderful review. We are thrilled that our exceptional team made you feel welcome and that you enjoyed our amazing rooms. We appreciate your kind words and hope to welcome you back soon!Best regards,Elena S. Hotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 4 nights in Aug 2023

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff fantastic. Location not great bit far out from centre.
Stayed 5 nights in Aug 2023
Response from Elena S. on 18 Aug 2023
Dear Nicola,Thank you for choosing the Ilunion Les Corts Hotel and for sharing your wonderful review of your recent stay. We're thrilled to hear that you had an exceptional experience and that our team, contributed to your enjoyment. If you have any further comments, suggestions, or specific preferences for your future stays, please feel free to reach out to us directly.Thank you once again for your kind words and for choosing the Ilunion Les Corts Hotel. Best regards,Elena S. Hotel Manager

10/10 Excellent

Satpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a excellent choice being close to Camp Nou. Female solo traveller felt safe to walk to the stadium at night
Response from Elena S. Hotel Manager on 15 Aug 2023
Dear guest, thank you so much for sharing your nice review. As you mentioned, our hotel is located in a really good and quiet area, next to the Camp Nou stadium. We are glad to see that your stay was good. We hope to welcome you again in the future. Kind regards, Elena S. hotel manager

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Hadi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend for family at all.
Response from Hotel Manager on 9 Aug 2023
Dear Haidi,We are sorry that your stay at our hotel was not to your satisfaction.We apologise for any issues you may have had andwe hope to welcome you back to our hotel in the future to meet all of your expectations.Sincerely yours,Elena S.Hotel Manager

8/10 Good

Margaret, Valencia

Stayed 2 nights in Jul 2023

10/10 Excellent

Kenia

Liked: Staff & service
Stayed 5 nights in Jul 2023

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was spacious even though there was a lot of people staying there it didn’t feel cramped… Very peaceful All staff were great a very courteous welcoming receptionists breakfast staff, cleaners … The selection for breakfast was very very good
Stayed 6 nights in Jul 2023
Response from Elena S. hotel manager on 22 Jul 2023
Dear Maxine, first of all, thank you for your really kind review about your recent stay at Ilunion Les Corts. We really appreciate your words regarding our frendly staff and our good services. We hope to welcome you again in the future. Kind regards, Elena S. hotel manager

8/10 Good

Rabiat

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming staff. No air-conditioning in hallways and elevators; it gets really hot especially in the elevator.
Stayed 3 nights in Jul 2023
Response from Elena S. hotel manager on 22 Jul 2023
Dear Rabiat, thank you for sharing your review and to remark that our staff has been welcoming and kind with you. One of our main goals is to succeed guests expectations and make their stay comfortable and good. We hope to see you again in the future at Ilunion Les Corts. Kind regards, Elena S. hotel manager

8/10 Good

Michael

Stayed 3 nights in Jul 2023

8/10 Good

Balber

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to Metro
Location close to Metro 5 min walk Stayed on 1st floor not a great view facing inwards. Breakfast was ok although some staff shouldn’t be in the hospitality service Overall good
Stayed 3 nights in Jul 2023
Response from Elena S. Hotel Manager on 11 Jul 2023
Dear Balber, first of all thank you for sharing you review with us. We always appreciate our guests opinions, as this let us evaluate the service that we provide and, if necessary, improve it. We are glad to know that your experience at Ilunion Les Corts in general has been good. We hope to welcome you again in the future. Kind regards, Elena S. hotel manager

8/10 Good

Deborah

Stayed 4 nights in Jul 2023