View from property

Reviews of Hotel Ronda Lesseps

4 out of 5
Hotel Ronda Lesseps
Carrer Ballester,77-81, Barcelona

Reviews

7.6

Good

Rating 10 - Excellent. 246 out of 939 reviews" "
Rating 8 - Good. 362 out of 939 reviews" "
Rating 6 - Okay. 236 out of 939 reviews" "
Rating 4 - Poor. 61 out of 939 reviews" "
Rating 2 - Terrible. 34 out of 939 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Entire staff was over the top friendly and helpful!!!! Nice and clean rooms with a good size bathroom. Good place to come back to after a full day exploring the city.
Stayed 4 nights in Sep 2023
Response from Alessandra on 5 Oct 2023
Dear Cary what a beatiful review about your experience with us. We sincerely thank you for your kind words about our staff, we are happy you enjoyed your time here in Barcelona also thanks to us. Regards.

10/10 Excellent

Carol

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There were no windows in the room and the floors were dirty. Bathroom was modern, clean and well done.
Stayed 1 night in Sep 2023
Response from Joan Ramón on 22 Sept 2023
Good morning Carol,there is absolutely not true. All our rooms have windows that look at the terraces or the outisde. We will not even canswer about the other complaint about the dirty floors.Regards

10/10 Excellent

Susana, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Agreeable and friendly
Stayed 5 nights in Sep 2023
Response from Alessandra on 10 Sept 2023
Thank you Susana, you are very kind!

8/10 Good

Lis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like one of the receptionists. Our welcome (check in)was not a pleasant as it should be. Also, the distribution of the room isn’t ok. The stair to the bathroom is on the middle of the bed. Shower doesn’t have a complete door. Hotel is cute decorated. Relax and breakfast areas are beautiful. Staff bar a plus!! They were very polite!!
Stayed 2 nights in Sep 2023
Response from Alessandra on 9 Sept 2023
Good morning Lis and thank you for writing a review. We apologize if not all the aspects of your experience with us were as you expected. We always try to do our best and we are sincerely sorry if we were not able to welcome you as you deserved. As far as the room is concerned, the type of room depends on what the guest freely chooses when they book. In your case, you chose the small room which is less expensive but it does not have all the comfort of the superior rooms. Moreover, before booking, the photos of all the rooms types are available on the website so that the guest can be fully aware of what they choose. Regards.

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really glad we decided to stay at this hotel. Staff was incredibly helpful. Area is a little more secluded than the Rombles-surrounding area but this was actually quite nice and the staff was helpful and able to get a cheap ride over to the main attraction areas of the city. Breakfast was particularly delicious and the staff also arranged for our ride to the airport with no issues.
Stayed 1 night in Aug 2023
Response from Alessandra on 26 Aug 2023
Good morning Gavin and thank you for your lovely words about your exeprience with us. It has been a pleasure, we are happy we were able to provide all the help you needed to enjoy your holiday. Regards.

10/10 Excellent

Angie

Stayed 1 night in Jul 2023
Response from Alessandra on 26 Aug 2023
Good morning dear Angie, thank you for the amazing review!!!!

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to Park Guell and offers many options for tourists.
Response from Alessandra on 22 Jul 2023
Good morning dear Rene, thank you for the lovely review.We wish you all the best, regards.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little Hotel
Stayed 4 nights in Jul 2023
Response from Alessandra on 21 Jul 2023
Good mornin Stephen and thank you very much for your wonderful score!!! It has been a pelasure for us to have you here.Regards

10/10 Excellent

Daniels

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere and felt comfortable
Stayed 2 nights in Jul 2023
Response from Alessandra on 22 Jul 2023
Good morning dear Daniels, we sincerely thank you for the lovely review about your experience with us and for mentioning the atmosphere and comfort we were able to offer you. We wish you all the best.

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023
Response from Alessandra on 29 Jul 2023
Thank you Rebecca!!! It has been a pleasure to have you here.

10/10 Excellent

Kyle

Stayed 2 nights in Jun 2023
Response from Alessandra on 21 Jul 2023
Good mornin Kyle and thank you very much for your wonderful score!!! It has been a pelasure for us to have you here.Regards

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Alessandra on 1 Jul 2023
Grazie Michele!È stao un piacere!

10/10 Excellent

Anna-Lisa

Stayed 3 nights in Jun 2023
Response from Alessandra on 21 Jul 2023
Good mornin Anna-Lisa and thank you very much for your wonderful score!!! It has been a pelasure for us to have you here.Regards

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very friendly and help staff
Stayed 2 nights in Jun 2023
Response from Alessandra on 19 Jun 2023
Thank you Jim for the lovely comment! It was a pleasure for us to have you here!

10/10 Excellent

Monica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Alessandra on 17 Jun 2023
¡Gracias Monica!

6/10 Okay

Nicole

Hotel is decent, in an interesting part of the city but a good walk from a lot of attractions, however it is close to the metro. 4 stars is a bit of a stretch- the acoustics are not good, you can hear everything in the rooms and air con is very minimal so in summer this isn’t very comfortable. The restaurant in the hotel is underwhelming - would recommend going elsewhere for meals. Don’t think I’d chose this again for a Barcelona stay- likely better spots at a similar price point.
Stayed 4 nights in Jun 2023
Response from Joan Ramón on 12 Jun 2023
Good morning Nicole, thank you for leaving a comment about your stay. We would like to remind you that we have no restaurant, it is a cafeteria and it obviously cannot offer the same variety as a proper restaurant. Summer is very comfortable in our hotel the air conditioning works perfectly. The only thing we ask is to kindly mention the problems (if something happens), to ther eception desk so that we can solve the issue. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Alessandra on 5 Jun 2023
Thank you dear guest for giving us the highest score!!!Regards

6/10 Okay

Megan

Travelled with partner
It was fine for a few nights. Easy to get to via subway. Could here doors slamming in hallways and the water running in adjacent bathrooms. WiFi also seemed to cut out in the rooms during the day. Front desk and bar staff were very helpful.
Stayed 3 nights in May 2023
Response from Alessandra on 3 Jun 2023
Good morning Megan, thank you for yourr eview. We sincerely apologize if the noise was an issue during your stay. We are working to improve the soundproof in the rroms. We thank you for your lovely words about our amazing staff. Regards.

10/10 Excellent

Loui

Stayed 4 nights in May 2023
Response from Alessandra on 9 May 2023
Good morning Loui and thank you for the nice review!

10/10 Excellent

Vivian

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating and helpful working team- from the concierge/reception, to the dining area staff to the housekeeping staff. The hotel is walking distance to the metro and church and dining places. We definitely would recommend this hotel for travelers.
Stayed 5 nights in Apr 2023
Response from Alessandra on 16 Apr 2023
Good morning Vvian what a pleasure is for us to receive your review about your experience with us. We are sincerely happy everything was as pleasant as you expected and that our work contributed to your comfort and relax. We deeply thank you for the lovely words about our amazing staff, our bar and terraces and the location of the hotel. We really wish you all the best and we send you our best regards, Alessandra.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Alessandra on 7 May 2023
¡Muchas gracias Francisco!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine during our 4 night stay. A special mention for Fabio on reception,who had great knowledge of the area,and helped us immensely,and to the manager who took time to explain to us about the motor cycle collection.Thank you for a lovely stay.
Stayed 4 nights in Mar 2023
Response from Alessandra on 31 Mar 2023
Good morning dear David, what a pleasure is for us to receive this wonderful review about your stay.It has been really a pleasure to have you here with us, you have been very kind to us all.A special thank you from me and Fabio for mentioning us in the comment. We wish you all the best and we hope that one day we will be able to welcome you again. Regards.

10/10 Excellent

Gustavo

Travelled with group
Stayed 3 nights in Mar 2023
Response from Alessandra on 17 Mar 2023
Buenos días Gustavo y muchas gracias por su valoración!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to Gran Via de Gracia and Gracia sector. Hôtel well maintained, rooms are spacious and quiet.
Stayed 20 nights in Feb 2023
Response from Alessandra on 24 Feb 2023
Good morning Daniel, thank you very much from all the staff for this review! It was really a pleasure to have you here with us and we are honoured that you chose us for your stay in Barcelona. We wish you all the best.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant hotel
Hotel Ronda was a gem of a find of a hotel that strikes the perfect balance between being outside the city centre to make the hotel location a little calmer with less tourists … BUT … still close to all the areas and attractions that you’ll want to visit with the metro station being approx five minutes away (La Ramblas & Gothic Quarter around 9 mins by metro. Hotel itself is beautiful, nice and clean with very friendly staff. The only problem over the three days was one that the hotel itself could not be blamed for (a tripped switch from using the kettle) but was also a problem that they fixed for us within ten minutes. With plans already in place for another two trips to Barcelona over the next eighteen months we already know where we’ll be staying as long as there’s a room for us!
Stayed 4 nights in Feb 2023
Response from Alessandra on 17 Feb 2023
Good morning Jhonny and thank you for the wonderful review you wrote about your experience with us!!!! It's been apleasure to have you with us and we are sincerely happy that we contributed to make your trip to Barcelona as relaxing as expected. We wish you all the best and we hope to be able to welcome you again soon!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Alessandra on 12 Feb 2023
Good morning dear guest,we sincerely thank you for the wonderful review!!!Best regards.

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 2 nights. Place was clean, friendly staff. Our suite was spacious, comfortable. Food: breakfast was decent. For convenience, i guess, but I would go with no bfast option. You can grab a good bfast for less money around the street. Short ride to the Sagrada familia, but can walk ~30 mins. Park Guell hop on/off green route stop ~20 mins. Overall, good experience. Recommended.
Stayed 2 nights in Nov 2022
Response from Alessandra on 16 Nov 2022
Good evening dear Gabriel, what a pleasure to read your positive and very detailed review of your stayw ith us. It as been really a pleasure to have you here and we are really happy that your stay was as pleasant as you expected. We appreciate your kind words about the proximity of the hotel to public transportation but also about the cleanness of the rooms, the friendliness of our staff and the comfort in general. We wish you all the best.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Alessandra on 30 Oct 2022
Thank you Suzanne for you review!!!We are happy you enjoyed yourstay.We wish you all the best.

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is away from the busiest tourist areas but a short walk to Lesseps metro station. So, getting anywhere is convenient. Staff were great. Overall, a great stay.
Stayed 11 nights in Sep 2022
Response from Alessandra on 4 Oct 2022
Good evening Ben and thank you very very much for your wonderful review about your stay with us!! It's been a pleasure to have you here and we thank you very much for your kind words about the location and always great staff!! We wish you all the best!!!!

10/10 Excellent

Judith, Sherwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very comfortable in my room. The hotel's location is convenient to the Metro.
Stayed 1 night in Sep 2022
Response from Alessandra on 25 Sept 2022
Good morning Judith, we sincerely thank you for reviewing your stay and giving us the top score!!! We are so proud and happy we were able to make you enjoy your holiday and to offer you a good service. We wish you all the best.

10/10 Excellent

Líney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2022

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfy, delicious buffet breakfast, loved the croissants! Would go there again, staff is amazing, thanks.
Stayed 3 nights in Sep 2022
Response from Alessandra on 13 Sept 2022
Dear Luz, thank you for your amazing review about your stay with us!!! It's been a pleasure to have you here.All the staff wishes you the best.We hope to see you again, best regards.

10/10 Excellent

INNA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stuff is amazing
Stayed 2 nights in Sep 2022
Response from Alessandra on 12 Sept 2022
Good afternoon Inna and thank you from all of us for giving us this wonderful review! It's been apleasure to have you here with us.We wish you all the best.

10/10 Excellent

Merve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed here with a friend for 4 days in total and it was brilliant. Clean hotel with friendly staff. Location wise, it's not exactly central but the transport links are excellent.
Stayed 4 nights in Jun 2022
Response from Alessandra on 23 Jul 2022
Good morning Merve, thank you for your wonderful review!!! We really appreciate your kind words on your stay and our services. We wish you all the best, Alessandra.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Excellent cleanliness.
Stayed 2 nights in Jul 2022
Response from Alessandra on 16 Jul 2022
Good morning Sharon and thank you for the wonderful review and for your kind words about our staff and the cleanness. We wish you all the best.

10/10 Excellent

Uelton

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, relaxing place to stay. Quiet, clean, friendly.
Stayed 6 nights in Jun 2022
Response from Alessandra on 2 Jul 2022
Good morning dear guest, we sincerely thank you for leaving such a positive review about your stay. It is rewarding for us to know your stay has been as expected. We all wish you the best.

10/10 Excellent

Robert

Stayed 5 nights in Apr 2022
Response from Alessandra on 17 May 2022
Good afternoon dear Robert and thank you for leaving the highest score to your stay with us!!! It's been a pleasure to have you here and we are happy everything was perfect. We wish you all the best!!

10/10 Excellent

Robert

Stayed 1 night in Feb 2022
Response from Alessandra on 2 Mar 2022
Good afternoon dear Robert and thank you for your positive review!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Alessandra on 4 Jan 2022
Thank you dear guest for your wonderful score! Have a happy and wonderful 2022!!!

10/10 Excellent

EMILIO, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well equiped. the breakfasts are exceptional, fully stocked and very very full of selections. one of the best i have ever seen. the site has beautiful rooms and lounge. nice location, only 1 minute from bus lines and about 4 to 5 minute walk to the metro station.
Stayed 4 nights in Nov 2021
Response from Alessandra on 8 Dec 2021
Dear Emilio, thank you very much for your wonderful review!!! It's been really a pleasure to have you here during your stay in Barcelona. We sincerely appreciate you enjoyed all the services we offer and also the location of the hotel. We sincerely hope to see you again one day, all the staff sends you their best regards, Alessandra.

8/10 Good

Joshlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Thanksgiving getaway
The hotel was beautiful and very close to grocery stores, restaurants and the metro. The air conditioning in our room (even though it was the end of November it was still quite warm in our room) didn’t work so we had to sleep with our window open which let in all of the street noise. The bed was comfortable for being on the more firm side. The pillows were really comfortable imo.
Stayed 4 nights in Nov 2021
Response from Alessandra on 4 Dec 2021
Good morning dear Joshlyn and thank you for your review. We are happy you enjoyed the comfort of the services offered and the location. We are sincerely sorry for the air conditioning system. You know, it is a general system that works for all the rooms, once we switch to hot air it is not possible to adjust it for one room. We apologize for the inconvenience and we hope to have you as guests in another occasion to give you a better service. Best regards, Alessandra.

10/10 Excellent

Deloris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel, clean and comfortable. Good shower with decent water pressure.
Stayed 2 nights in Nov 2021
Response from Alessandra on 23 Nov 2021
Good afternoon dear guest, thank you for your wonderful review!! We are sincerely pleased we were able to offer you a great stay with us!! It has really been a pleasure!!! We all send you our best regards hoping to see you soon, Alessandra.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the courtyards and bar
Stayed 6 nights in Oct 2021
Response from Alessandra on 8 Nov 2021
Good afternoon dear guest and thank you for your review!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The nice inner courtyard, good breakfast, comfortable room.
Stayed 2 nights in Oct 2021
Response from Alessandra on 2 Nov 2021
Good morning Mary and thank you very much for your positive comment!!! It's been a pleasure to have you with us for your stay in Barcelona!! All the staff send your our best regards, Alessandra.

8/10 Good

ximena

Stayed 1 night in Sep 2021
Response from Alessandra on 29 Oct 2021
¡Gracias por su valoración positiva!

10/10 Excellent

Cathy

Liked: Staff & service, amenities, property conditions & facilities
Location was convenient.
Stayed 4 nights in Oct 2021
Response from Alessandra on 29 Oct 2021
¡Gracias por su valoración positiva!

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The hotel entry is hidden in a parking lot entry. Du to the Covid 19 pandemic, the hotel was pretty deserted. Apparently, the restaurant was in renovation, but it didn't bother me, as the breakfast was not included. The only negative thing I saw was the cleaning staff never using face masks inside, even if it was mandatory! That puts in perspective all the safety measures taken. Also, the "double" bed was made of two "single" mattress which made somewhat incomfortable de bed.
Stayed 4 nights in May 2021
Response from Gio on 10 May 2021
Dear Mr. Besutiu, We may thank you for taking the time to provide us with your feedback following your recent stay at Hotel Ronda Lesseps. We are more than pleased to know that you enjoyed your stay with us and we would like to thank you for your valuable comments and attention to the details. Please rest assured all your comments have been shared with the necessary teams to ensure that standards are not lacking and measures are put in place to continuously guarantee the delivery of our quality service standards. It was a pleasure to have had you as a guest and we hope to be able to welcome you again in the future. Sincerely, Giovanna

10/10 Excellent

SUZANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location.
Thoroughly enjoyed our stay at Hotel Ronda Lessops. The hotel is in a fabulous location close to the metro station - comfortable and quiet overnight. The staff are extremely helpful and friendly and the young lady Gio on reception is an absolute star! We will definitely be returning on our next trip to Barcelona to visit our daughter.
Stayed 3 nights in Sep 2020
Response from Gio on 24 Sept 2020
Dear Suzanne, we are more than pleased to know that you enjoyed your stay with Colin at our property and we would like to thank you for this amazing review. It was a pleasure hosting you and we hope to welcome you again in the future. I send you a big hug and best wishes.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommened!
Great place - easy to get in and out on the metei
Stayed 1 night in Jul 2020
Response from Pere on 1 Aug 2020
Thank you for your recommendation Patrick! We hope to see you again during better circumstances.