Hotel Dekat Bank Street Promenade

"The room was well kept and the bathroom was beautiful. The bed was massive and so soft. The water pressure in the shower was great. Elodie and Shaq are very helpful, kind and friendly. Their breakfast was amazing and personalized. This was a really beautiful bed and breakfast, I highly recommend staying here."

"The staff were wonderful, but the room I was given was very loud early in the morning including as early as 5am (e.g., garbage collection, buses, etc.). In addition, things were often not replenished so I would need to go to the lobby to ask (e.g., coffee pods), and when I went to check the Sky Lounge it was occupied. The room itself was nice, but I wouldn’t stay there again given how hard it was to sleep."

"Love this jotel!"

"Très bien"

"Excellent small and clean room with microwave, fridge, sink, and kitchen vessels( plates, bowls, spoons), coffee maker and kettle! very small but meaningful and crucial comforts which helped us decide to stay here over other bigger hotels. breakfast was decent, somewhat tough for my wife(she has an egg allergy) so even the so-called vegetarian wrap was not truly vegetarian as it was filled with egg. However this is a problem across North America, so we have gotten used to making do with granola...

"The restaurant was clueless about celiac disease We left and found other restaurants with educated staff"

"Central location close to parliament building and shopping centre. Staff are friendly and professional. Rooms are clean. Continental breakfast was good with a variety of basic morning foods"

"Gold level -fantastic Worth the extra money "

"Very nice room. Great location"

"Size of rooms"

"Because the hotel was full the night before, I wasn’t able to check in early. They gave me a quiet place to take some business calls and they were very accommodating. I would stay here again and recommend that others do as well."

"The property is in a great location!! It's within walking distance to many different tourist sites and shopping/restaurants. The staff was very helpful and friendly. The daily breakfast was very good and regularly changed offerings, so I didn't have to eat the same thing every day. Parking was $10 a day but right in front of the hotel. Due to the location, I chose to pay it because there was very little 'free' parking in that area."

"Staff very professional curious As well as being very helpful"

"Helpful staff"

"Bien situé dans un quartier résidentiel tranquille"

"We enjoyed our stay. The only thing that would have made it better was if they had offered complimentary coffee in the morning."

"Valet parking on arrival was unstaffed and the charge of over $60 was exorbitant for no service. No bell staff to help with bags, but in fairness I didn’t need it - it was just a signal of more to come. Worst check in experience I have had in decades of travel to Ottawa. Arrived late evening and there was one person at the front desk. There was a group of foreign travellers ahead of me with all sorts of issues. After waiting patiently for a good 10-15 minutes I asked the clerk if there was...

"room was tidy and staff were so welcoming and helpful! location of this hotel is so good to explore the city around"

"No problem finding shops and restaurants near me"