City view

Reviews of Silom City Hotel

3.5 out of 5
Silom City Hotel
72 Soi Prachum (Silom 22), Silom Road, Bangrak, Bangkok, Bangkok

Reviews

8.0

Very good

Rating 10 - Excellent. 287 out of 943 reviews" "
Rating 8 - Good. 444 out of 943 reviews" "
Rating 6 - Okay. 148 out of 943 reviews" "
Rating 4 - Poor. 46 out of 943 reviews" "
Rating 2 - Terrible. 18 out of 943 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Frank, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy to get to main sites. Day staff were very friendly. Good selection of breakfast. Free water provided every day.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed @ Silom City Hotel several times in the past two years for a total of close to 3 months. Most recently, I spent 2 weeks in Dec. 2019 & the entire month of Jan. 2020 as a guest in room 402. I love this hotel. The staff are all great. The bed is one of the most comfortable that I have ever slept in & the water pressure in the bathroom is always very good. I love Silom City Hotel's location. I will definitely stay here again the next time I'm in Bangkok. It feels like a second home. --Mark Crawford, Las Vegas, NV, U.S.A.
Stayed 28 nights in Jan 2020

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean tidy effici very happy with my stayent friendly staff
Stayed 5 nights in Jan 2020

8/10 Good

Sheng Rei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid choice
Good hotel at a decent location. Value for money.
Stayed 1 night in Jan 2020

8/10 Good

Rick, Lytton BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all amenities. Lots of street food vendors, shops and services
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2019

10/10 Excellent

Anamarie, Bangkok, silom area

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good good and the staff they are good the area is fine , its just far from the Subway.
Stayed 3 nights in Nov 2019

8/10 Good

Ian

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
In the centre of Silom area near restaurants, bars etc but in a quiet street
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are always nice and clean and the service is excellent
Stayed 1 night in Oct 2019

10/10 Excellent

Jon Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like Silom City Hotel cause it’s close to everything.
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is relatively close to the SkyTrain station, but fairly difficult to find as it's in a side street/alley. However, it's location means that it's fairly quiet sice it's not right on the main street. The hotel has seen better days but the staff is friendly and the room was clean and well layed out.
Stayed 4 nights in Aug 2019
Response from Jai on 7 Sept 2019
Thank you for your review to all of us at Silom City Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was helpful especially the bell man. On th e downside, the air conditioner was very noisy..I had to turn it off. The widow needed cleaning. The bathroom was nicely fitted. security box was hard to use..needs updating.
Stayed 1 night in Aug 2019
Response from Jai on 5 Sept 2019
Thank you for your review. We have taken your comment for our improvement. The new security box in under installation. Thank you and look forward to being of service to you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good value, gret location xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay !!
Everyone was smiling, happy, friendly and great to be around. Room was very clean and comfortable. Hotel was nice and clean and reasonably priced. I would stay there again !!
Stayed 2 nights in Feb 2019
Response from Jai on 24 Jul 2019
We appreciate your review giving to all of us at Silom City Hotel. We are happy to know that you are happy. Look forward to serving you soon. Take care.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Jai on 17 Jun 2019
Thank you for your review. Look forward to being of service to you again soon in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay at Silom City Hotel. I stayed in the deluxe plus and the room was spacious and clean. The bed was extremly big and very comfy. Staff was friendly and I ate in the restaurant and the food was cheap and tasty. I just wish there was more of an option at breakfast but overall it was okay. 7Eleven was directly opposite the hotel so good for late night snacks and drinks. The hotel is about 5-10mins walk from Surasak BTS and about 10-15 min walk to Silom area. If I am ever to return to Bangkok I will surely stay here again. I highly recommend this hotel.
Stayed 5 nights in Apr 2019
Response from Jai on 29 Apr 2019
Thank you for your kind review. We are happy to hear that you enjoy staying at Silom City Hotel. We try our best to improve our service. Look forward to being of service to you soon.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The location only. Staff and facilities are of rating 2 level
Stayed 15 nights in Apr 2019
Response from Jai on 28 Apr 2019
Thank you for your kind feedback. Look forward to being of service to you again soon.

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Cozy hotel everything was OK for me. Not the greatest location. But a typical Thai neighborhood... recommendable anyway.
Stayed 2 nights in Apr 2019
Response from Jai on 12 Apr 2019
Thank you for your kind review. We try our best to keep the Typical Thai neighborhood and culture with us. Look forward to being of service to you again soon.

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
It was a nice hotel. For me the location is good as it is a bit far from the tourist area where a lot of people are offering massage. Coveniently located near a 7-eleven and Big C. Food is ok.
Stayed 2 nights in Mar 2019
Response from Jai on 29 Mar 2019
Thank you for your kind review. Look forward to being of service to you again in the near future.

6/10 Okay

line

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel propre bien situé, l air conditionné était très bruyant et ne fonctionnait pas la plupart du temps
Stayed 3 nights in Mar 2019
Response from Jai on 29 Mar 2019
Thank you for your review. Your comment will be taken for improvement.

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019
Response from Jai on 12 Apr 2019
Thank you for your kind review. Wish you enjoy staying with us. Look forward to being of service to you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. You can walk 15 minutes to the pier or take a taxi (no tuk tuk). The hotel is quiet.
Stayed 2 nights in Mar 2019
Response from Jai on 29 Mar 2019
Thank you for your review. Look forward to being of service to you again soon.

6/10 Okay

CC

Liked: Staff & service
I arrived 2am late night. The room arranged to me is pretty old and most terribly the over of the bed stand ir support is dustly and dirty. The small fridge operates with a bee sound. luckily i was able to change to a better room on the next day and staff are polite and friendly
Stayed 5 nights in Feb 2019
Response from Jai on 22 Feb 2019
Thank you for your feedback and apologize for the inconvenient cause. Thank you for letting us to have a chance to solve the problem for you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, boats to the river, king palace, patpon, street restaurants .., Very calm at night and good breakfast in the morning Very good place to stay
Stayed 2 nights in Feb 2019
Response from Jai on 12 Apr 2019
Thank you for your kind review. We are happy if you are happy. Look forward to being of service to you again soon.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Jai on 15 Feb 2019
Thank you for your feedback and we will take this for our future improvement.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall just okay for the price. We had a number of things not working in our room: broken safe, faulty air conditioning, etc. Friendly staff though and good location.
Stayed 4 nights in Jan 2019
Response from Jai on 22 Jan 2019
We are sorry to know about the problem. The key safe can be picked up at the front desk to use the safe. We apologize for the inconvenient . Thank you again for your feedback for our improvement.

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
The doorman extremely helpful and all staff could not.be more helpful. Lovely hotel. Second visit. Highly recommended.
Stayed 3 nights in Jan 2019
Response from Jai on 22 Jan 2019
Thank you for your feedback. We are happy to know that you are happy. Look forward to being of service to you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, cheap and clean and close to the market. Quite a long walk from Surasak Train station. Walkable 45mins to Silom/Saladaeng Train stations. Unfortunately the aircon was not working 2 nights when i was there. They had to upgrade me to a superior room with balcony and a view. Overall its a good buy.
Stayed 7 nights in Jan 2019
Response from Jai on 15 Jan 2019
Thank you for your kind review. Apologize for the inconvenient and thank you for letting us have a chance to fix the problem. Look forward to being of service to you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Jai on 8 Jan 2019
Thank you for your review. Wish you enjoy staying with us. Look forward to being of service to you again soon.

2/10 Terrible

Charmaine

Liked: Cleanliness
Disliked: Staff & service
Terrible breakfast limited varietystale croissants
Not good
Stayed 12 nights in Dec 2018
Response from Jai on 8 Jan 2019
Thank you for your review. Your feedback will be taken for the improvement. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Jai on 25 Dec 2018
We appreciate your value feedback. We are happy to know that you are happy with us. Look forward to being of service to you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Nice, basic hotel. Good location. Massive bed.
Stayed 1 night in Dec 2018
Response from Jai on 17 Dec 2018
Thank you for your feedback. Look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice location in a quiet area. Can see why someone with no sense of style would not like this place. It has some lovely features, such as old style wooden floors, but it could not claim to be fully up to modern standards.
Stayed 2 nights in Nov 2018
Response from Jai on 4 Dec 2018
Thank you for your review. We wish you have had a happy time staying with us.....Wish you are always happy. Look forward to being of service to you again soon.

10/10 Excellent

Infinitywoo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Jai on 23 Nov 2018
Thank you for your kind review. Look forward to being of service to you soon.

8/10 Good

Rhonda, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to everything and good breakfast and staff very helpful
Stayed 7 nights in Nov 2018
Response from Jai on 23 Nov 2018
Thank you for your kind review. Look forward to being of service to you soon.

8/10 Good

Zeev, Manila

Liked: Cleanliness, staff & service, room comfort
The hotel is located very good 15-20 min walk from BTS,pat pong. You have nice coffee shop and 7/11 across. Room was clean and nice stuff
Stayed 3 nights in Nov 2018
Response from Jai on 23 Nov 2018
Thank you for your kind review. Look forward to being of service to you soon.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
All was pretty good, EXCEPT THE BED. Good staff, decent location, good service, older hotel , but good... but that BED, was an old spring rack, feeling and visible springs , not good!
Stayed 2 nights in Sep 2018

10/10 Excellent

waranie, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a mosque nearby.
Services was excellent. Pillow was super comfortable. Cleaning services was spot on. Only no toothbrush & toothpaste provided so gotto purchase. Location was great theres bigC & 7/11 just opposite the hotel for toothbrush purchase. Also a mosque available just 2 mins walking distance. Halal food at its convinience. Early morning street market along side walks of the street. Local food at its best !! Finger licking good. Awesome short stay & great experience.
Stayed 2 nights in Aug 2018

8/10 Good

Fred, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Clean & Friendly Hotel
Quite a distance about 800m or 15-20mins walk and difficult to find if you are taking BTS from Surasak station as I did. Was warmly greeted by the Porter carrying your baggages in once reached the hotel door. Fast check-in in less than 2mins and was served with a fresh fruit juice. Room is spacious and very clean. Nice comfortorable KingSize bed and city landscape view from my 7th floor room Deluxe Plus. Extended my stay here for 2 more weeks as the staffs make me feel at home. Nice Breakfast mixed of Local & Western. 7-11 just opp the street and walking distance to plenty of eateries, resturants, massage parlours, tailor shops etc. There is a local wet market and Indian temple across the street. Two streets away, there are rows of seafood restuorants and I would recommend the SoongBoon Seafood Restuorant. Highly recommended if you are looking for valued and budget stay and want a good night sleep. Housekeeping staff need to be recognised for keeping all the rooms so neat and clean. Need no mention, the security guy is really nice and always smiling and helping inside out if you need direction of all Bangkok attractions. Will be back to this hotel again.
Stayed 5 nights in Aug 2018

10/10 Excellent

Brenda, El Paso, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good location. The staff very attentive and polite. The room and restroom were very clean as well. The only problem was that the bed was not comfortable at all.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off artists
The breakfast is bad, the plumbing is bad, the reception won't help you do anything except pay them... Terrible experience, don't go.
Stayed 1 night in Jun 2018
Response from Jai on 11 Jul 2018
We apologize for the inconvenient caused and we are sorry that we have not had the chance to solve the problem for you in time.

10/10 Excellent

Jumbo, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place in the heart of Bangkok
For a modest price, this hotel in the middle of the busy Silom street area offers the perfect refuge from the sultry streets of Bangkok. The staff is very friendly, two bottles of waters are offered daily for free and the room minibar lets you get more items in case of an emergency. Just outside the hotel there's a 7/11, a small market alley with various restaurants, and on Silom street you will find many more restaurants, massage parlors and souvenir shops, as well as two travel agencies through which you can book day trips to Ayutthya, Kanchanaburi, and other attractions. If you like using public transportation, the BTS Sala Daeng station is about 8 minute walk from the hotel, so you are well connected to all public transport destinations.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel upgrade upon check in, pleasant staff, room was comfortable.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018