Outdoor pool, pool umbrellas, pool loungers

Reviews of Holiday Inn Bangkok Silom, an IHG Hotel

4 out of 5
Holiday Inn Bangkok Silom, an IHG Hotel
981 Silom Road, Bangrak, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1011 reviews" "
Rating 8 - Good. 375 out of 1011 reviews" "
Rating 6 - Okay. 102 out of 1011 reviews" "
Rating 4 - Poor. 38 out of 1011 reviews" "
Rating 2 - Terrible. 15 out of 1011 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NOZHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great lobby, good food , .... I great rooms , wonderful for business
Stayed 1 night in Feb 2024
Response from Johnny on 29 Feb 2024
Dear , Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Lonni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. Breakfast buffet was very good and the room was very comfortable.
Stayed 5 nights in Feb 2024
Response from Johnny on 16 Feb 2024
Dear Lonni, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting Bangkok. It is v convenient for the Skytrain and the river plus has good dining options nearby (check out the Harmonique for great Thai food in a unique setting). Staff are friendly and helpful and the hotel has always offered excellent value in the 20 years we have been coming here.
Stayed 3 nights in Feb 2024
Response from Johnny on 14 Feb 2024
Dear Stephen, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Johnny on 9 Feb 2024
Dear Colin, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife appreciated the free upgrade
Stayed 1 night in Feb 2024
Response from Johnny on 6 Feb 2024
Dear Matthew, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

tanu, Burnaby

Travelled with family
Holiday Inn Silom is a good hotel. We had a great time!
Stayed 1 night in Jan 2024
Response from Johnny on 2 Feb 2024
Dear Tanu, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

6/10 Okay

Bussarakorn

Stayed 1 night in Jan 2024
Response from Johnny on 26 Jan 2024
Dear Bussarakorn,Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Khin

Liked: Cleanliness, staff & service, property conditions & facilities
cleaning and frendly service
Stayed 2 nights in Dec 2023
Response from Johnny on 11 Jan 2024
Dear Khin, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

Hing Ling

Stayed 4 nights in Dec 2023
Response from Johnny on 30 Dec 2023
Dear Hing Ling, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2023
Response from Johnny on 30 Dec 2023
Dear Dennis, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Virendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 5 nights in Dec 2023
Response from Johnny on 24 Dec 2023
Dear Virendra, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Archit

Business traveller
Stayed 5 nights in Dec 2023
Response from Johnny on 24 Dec 2023
Dear Archit, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Frank

Stayed 3 nights in Dec 2023
Response from Johnny on 26 Dec 2023
Dear Frank, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

Yutaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Johnny on 23 Dec 2023
Dear Yutaka, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Gary

Stayed 5 nights in Dec 2023
Response from Johnny on 5 Jan 2024
Dear Gary, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

4/10 Poor

KEIJI

Stayed 4 nights in Nov 2023
Response from Johnny on 15 Dec 2023
Dear Keiji,First of all, thank you so much for choosing us and taking your valuable time to share this feedback. We apologize for the inconvenience during your stay. Your comment will be passed to the concerned department in order to improve for better service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

8/10 Good

Supattra

Stayed 9 nights in Nov 2023
Response from Johnny on 23 Dec 2023
Dear Supattra, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

richard

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Johnny on 15 Dec 2023
Dear Richard, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

Vladimir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Johnny on 22 Nov 2023
Dear Vladimir, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

6/10 Okay

MAY

Liked: Room comfort
Stayed 1 night in Nov 2023
Response from Johnny on 22 Nov 2023
Dear May, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Loretta

Stayed 3 nights in Oct 2023
Response from Johnny on 5 Nov 2023
Dear Loretta, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

8/10 Good

ivan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Johnnny on 4 Nov 2023
Dear Ivan, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Weng Keong Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Lobby hall for chill out on the 2nd floor
Stayed 6 nights in Oct 2023
Response from Johnny on 31 Oct 2023
Dear Weng Keong Ivan, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Natalie Hiu Wai

Stayed 14 nights in Oct 2023
Response from Johnny on 4 Nov 2023
Dear Natalie, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
Really liked this hotel . Staff were lovely and the daily housekeeping and cleaning of my room was exceptional. The location of the hotel was also really good , only 7 minute walk to the BTS.
Stayed 7 nights in Oct 2023
Response from Johnny on 31 Oct 2023
Dear Gemma, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov (Johnny)Director of Operations

10/10 Excellent

Habibur, Dhaka

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay with family .
Stayed 12 nights in Oct 2023
Response from Johnny on 16 Oct 2023
Dear Habibur, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Friendly and helpful front desk staff
Stayed 3 nights in Sep 2023
Response from Johnny on 3 Oct 2023
Dear Daniel, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov Director of Operations

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor location. Wrong end of Silom Road,
Stayed 5 nights in Sep 2023
Response from Johnny on 24 Sept 2023
Dear Anthiny, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov Director of Operations

10/10 Excellent

LUIS FELIPE

Stayed 2 nights in Sep 2023
Response from Johnny on 15 Sept 2023
Dear LUIS, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

siew Keng Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Majority I think is good
Stayed 5 nights in Sep 2023
Response from Johnny on 15 Sept 2023
Dear Siew Keng Patrick , Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

8/10 Good

HISASHI

Stayed 7 nights in Sep 2023
Response from Johnny on 13 Sept 2023
Dear Hisashi, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Christine

Stayed 2 nights in Aug 2023
Response from Johnny on 1 Sept 2023
Dear Christine, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BKK Holiday Inn trip
Another amazing stay at the Holiday Inn Silom. Staff are extremely helpful and try to make your trip heaven. Well done again
Stayed 1 night in Aug 2023
Response from Johnny on 30 Aug 2023
Dear Marcel, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Johnny on 29 Aug 2023
Dear Naseem, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

MUNIYASAMY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staffs. I’d recommend it 😁
Stayed 3 nights in Aug 2023
Response from Johnny on 16 Aug 2023
Dear MUNIYASAMY, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Shann Chuan Andrew Sean HRH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff ( Housekeeping, Front desk, Customer Service ) Good class hotel, first class service! ( returning guest )
Stayed 4 nights in Aug 2023
Response from Johnny on 9 Aug 2023
Dear Shann, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

8/10 Good

Mila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Under the room door, there is a gap about 1 cm high that should be able to be closed, so guests can feel safe, as there have been many criminal incidents where people insert objects through the gap under the door
Stayed 2 nights in Jul 2023
Response from Johnny on 7 Aug 2023
Dear Mila,Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. Rest assured that your comments have been documented and will be forwarded to the appropriate departments for necessary action. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Johnny on 16 Aug 2023
Dear Olivia, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel. I recommend this hotel.
Excellent breakfast options, nice rooms, small windows.
Stayed 5 nights in Jul 2023
Response from Nutanai on 31 Jul 2023
Dear valued guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Nutanai Engchuan Front Office Manager

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best HOTEL of my LIFE!!! Amazing staff.
This is the BEST hotel we ever stayed at, staff were phenomenal. I loved Thailand. Hotel was clean, staff were kind and polite. Chinantisha, Cody and management were great at front desk. Front desk was great. I LOVED THE breakfast. Bell boys were all nice. Room was great, great price. I will be back at this place. Hotel was very central. This hotel created a very positive experience for my family. Keep up the great work.
Stayed 3 nights in Jul 2023
Response from Nutanai on 28 Jul 2023
Dear Daryl,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our hotel staff. Thank you for staying with us and we all hope to have an opportunity to serve you again.Sincerely,Nutanai Engchuan Front Office Manager

8/10 Good

Ryan

Stayed 2 nights in Jul 2023
Response from Nutanai on 25 Jul 2023
Dear Ryan, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Nutanai Engchuan Front Office Manager

10/10 Excellent

Wai Wah

Stayed 2 nights in Jul 2023
Response from Johnny on 9 Aug 2023
Dear Wai Wah, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

8/10 Good

kwok fai andy

Liked: Staff & service
Room is not enough light a bit dark
Stayed 2 nights in Jul 2023
Response from Nutanai on 9 Jul 2023
Dear Kwok fai andy, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Nutanai Engchuan Front Office Manager

10/10 Excellent

Alfredo, Miami

Stayed 1 night in Jul 2023
Response from Johnny on 9 Aug 2023
Dear Alfredo, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Sincerely, Jakhongir Khujanazarov Director of Operations

10/10 Excellent

Shreekant

Travelled with family
Liked: Cleanliness
Excellent service from the front desk staff! Highly recommend them!
Stayed 5 nights in Jun 2023
Response from Nutanai on 6 Jul 2023
Dear Shreekant,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our hotel staff. Thank you for staying with us and we all hope to have an opportunity to serve you again.Sincerely,Nutanai Engchuan Front Office Manager

10/10 Excellent

christoffer

Stayed 2 nights in Jun 2023
Response from Nutanai on 21 Jun 2023
Dear Christoffer, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Sincerely, Nutanai Engchuan Front Office Manager

8/10 Good

SHENG FU

Stayed 5 nights in May 2023
Response from Nutanai on 2 Jun 2023
Dear Sheng Fu, Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Nutanai Engchuan Front Office Manager

10/10 Excellent

Hai

Stayed 4 nights in May 2023
Response from Nutanai on 27 May 2023
Dear Hai, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Nutanai Engchuan Front Office Manager

10/10 Excellent

Chi Wai Peter

Stayed 3 nights in May 2023
Response from Nutanai on 17 May 2023
Dear Chi Wai, Thank you so much for choosing us and for taking the time to leave us your feedback. We are very pleased that you are satisfied with us. We all hope to have an opportunity to serve you again. Warm regards,Nutanai Engchuan Front Office Manager

8/10 Good

Ray

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great location and staff are friendly
Stayed 4 nights in May 2023
Response from Nutanai on 14 May 2023
Dear Ray, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We all hope to have an opportunity to serve you again. Sincerely, Nutanai Engchuan Front Office Manager