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Reviews of City Lodge Bangkok

3 out of 5
City Lodge Bangkok
137/1-3 Soi 9 Sukhumvit Road, Klong Toey, Wattana, Bangkok, Bangkok

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 723 reviews" "
Rating 8 - Good. 342 out of 723 reviews" "
Rating 6 - Okay. 184 out of 723 reviews" "
Rating 4 - Poor. 55 out of 723 reviews" "
Rating 2 - Terrible. 22 out of 723 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Aug 2022
Response from Witthaya N. Mr. on 19 Aug 2022
Dear Mr. Minty Gary thank you very much for taking the time to tell us about your wonderful stay at the City Lodge Bangkok. We look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Warm regards,

6/10 Okay

Ali baqir

its good
Stayed 1 night in Mar 2020

4/10 Poor

Melisa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Ryan, Milwaukee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE----Terrible hotel!!! Stay away. Rooms are above a club! Terribly loud until 4am. Staff is rude. Charged extra money to change rooms to a quieter floor. BOOK ELSEWHERE
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Craig, St. Louis, MO area

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Steps from girlie bars. BTS right there.
Stayed 1 night in Feb 2020

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Bkk
Great service and friendly staff.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Clean, comfortable, convenient for public transport and cheap.
Stayed 1 night in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ll good
Clean,friendly,good price and good location. Right next to Nana station.👍👍👍
Stayed 2 nights in Nov 2019
Response from Wouter Hazenbroek General Manager on 27 Nov 2019
Dear Mr. David, thank you very much for taking the time to tell us about your wonderful stay at the City Lodge Bangkok! I am delighted to learn that you enjoyed your time with us, particularly the convenience of the location steps away from the Nana BTS station. We greatly look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Warm regards,

10/10 Excellent

Wesley, Singapore

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect location from terminal 21, and lots of eateries, barber shop and tailor shops. Housekeeping should maintain at highest standard as still got leftover at the fridge from previous occupant. Overall is good, will consider to stay for next visit. Value for money
Stayed 2 nights in Nov 2019
Response from Wouter Hazenbroek General Manager on 27 Nov 2019
Dear Mr. Wesley, thank you very much for taking the time to tell us about your wonderful stay with us at the City Lodge Bangkok. I am delighted to hear you enjoyed your time with us, particularly the convenience of the location right in the heart of the city with plenty of shops, restaurants and the Nana BTS station in the vicinity. However, I am very sorry for the inconvenience you experienced with us and would like to sincerely apologize. Please rest assured your comment has been noted and will be discussed further with the team. We look forward to giving you a warm welcome back to the City Lodge Bangkok once again in the near future! Kind regards,

8/10 Good

Akshay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Wouter Hazenbroek General Manager on 27 Nov 2019
Dear Mr. Akshay, thank you very much for taking the time to tell us about your wonderful stay at the City Lodge Bangkok. We look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Warm regards,

8/10 Good

Raymond

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Wouter Hazenbroek General Manager on 27 Nov 2019
Dear Mr. Raymond, thank you very much for taking the time to tell us about your wonderful stay at the City Lodge Bangkok. We look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Warm regards,

10/10 Excellent

Anthony

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient near public transport
Good location
Stayed 3 nights in Oct 2019
Response from Wouter Hazenbroek General Manager on 27 Nov 2019
Dear valued guest, thank you very much for taking the time to tell us about your wonderful stay at the City Lodge Bangkok. I am delighted to learn that you enjoyed your stay with us, particularly the convenience of the location right in the heart of the city with the Nana BTS station merely steps away.We look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Warm regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Finn, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Staff are very pleasant and courteous, rooms are clean and comfortable, location is awesome. Excellent value. I highly recommend this hotel.
Stayed 9 nights in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure every time I stay there Staff friendly and remembers people
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in the back so no noise. Pub next door was a pluss.
Stayed 2 nights in Aug 2019

8/10 Good

Max

Liked: Staff & service, amenities, property conditions & facilities
Clean room, facilities there in.
Stayed 1 night in Aug 2019

8/10 Good

Reino, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Location is literally next to BTS - very convenient but you also stare passengers on platform from the window. Not for pretty view but very easy transportation. Noise from sukhumvit is also very audible, if you’re light sleeper better pack earplugs. Overall nice hotel for the price range.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Wouter Hazenbroek General Manager on 24 Jun 2019
Dear Mr. John, I am delighted to hear that you had a fantastic stay with us at the City Lodge Hotel Bangkok! I am happy to hear that you enjoyed the convenience of the hotel right in the heart of Bangkok. I wish to thank you very much for taking the time to tell us about your stay with us, and the kind comments in regards to our hospitality and service. We look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Best regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great Location. Many things to do!
Centrally located to the City Center. Convenient to many things. Great value for your money. A bit older of a hotel but still a great experience foe me.
Stayed 2 nights in Jun 2019
Response from Wouter Hazenbroek General Manager on 24 Jun 2019
Dear valued guest, I am delighted to hear that you had a fantastic stay with us at the City Lodge Hotel Bangkok! I am happy to hear that you enjoyed the convenience of the hotel right in the heart of Bangkok. I wish to thank you very much for taking the time to tell us about your stay with us, and the kind comments in regards to our hospitality and service. We look forward to extending you our warm hospitality once again on your next visit to the City Lodge Bangkok! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest bonus, the hotel is just right next to Nana Station.
Stayed 3 nights in May 2019
Response from Wouter Hazenbroek General Manager on 14 May 2019
Dear valued guest, we are delighted to hear that you had a wonderful stay with us here at the City Lodge Bangkok! We are glad that you enjoyed the convenience of the location right in the heart of the city steps away from the Nana BTS station. We would like to thank you very much for taking the time to review us online and giving us your feedback. We look forward to giving you a warm welcome back to the City Lodge Bangkok for another fantastic experience in the near future! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with great location on BTS
Comfortable bed in good sized room. Brilliant location for BTS Sky train - Nana Stn (Sukhumvit Line) outside property! Only negative, the hotel wifi was rather unreliable - kept dropping out.
Stayed 1 night in Apr 2019
Response from Wouter Hazenbroek General Manager on 2 May 2019
Dear valued guest, we are extremely happy to hear that you had a wonderful stay with us here at the City Lodge Bangkok! We are glad that you appreciated the convenience of the location right next to the Nana BTS station. We would like to thank you very much for taking the time to review us online, and look forward to welcoming you back again to the City Lodge Bangkok for another fantastic experience! Best regards,

6/10 Okay

Bernhard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Wouter Hazenbroek General Manager on 7 May 2019
Dear valued guest, we are happy to hear that you had a great stay with us here at the City Lodge Bangkok! We would like to thank you very much for taking the time to review us online, and are looking forward to giving you a warm welcome back to the City Lodge Bangkok again in the near future! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great with good staff service and room is clean
Stayed 2 nights in Mar 2019
Response from Wouter Hazenbroek General Manager on 2 May 2019
Dear valued guest, we are delighted to hear you had a fantastic stay with us here at the City Lodge Bangkok! We are glad that you enjoyed the convenience of the location right next to the Nana BTS station as well as the close attention of our dedicated staff. We woud like to thank you very much for taking the time to review us online and look forward to welcoming you back again to the City Lodge Bangkok in the near future! Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Noppamassiri Ruanpech, Deputy General Manager on 29 Mar 2019
Dear Michael, we are extremely happy to learn that you had a fantastic experience with us at the City Lodge Soi 9 Hotel! We thank you very much for taking the time to review us online and hope to welcome you back again to the City Lodge Soi 9 for more great experiences in the near future!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hot water service and air conditioner did not work for the first room no. 592
Stayed 3 nights in Mar 2019
Response from Noppamassiri Ruanpech, Deputy General Manager on 29 Mar 2019
Dear valued guest, we are sorry that you experienced some trouble during your stay here with us. Please rest assured that your comments have been noted and will be discussed with the engineering team. We thank you for taking the time to review us and hope to welcome you back again to the City Lodge Soi 9 in the near future!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Wouter Hazenbroek General Manager on 2 Apr 2019
Dear valued guest, we are happy to hear that you had a good experience with us here at the City Lodge Soi 9 Hotel! We thank you very much for taking the time to review us online, and look forward to welcoming you back to the City Lodge for an even greater experience in the near future! Best regards,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God cClean Base to stay
Good clean basic hotel, helpful staff, in the heart of Bangkok. Great for solo travellers. Not the best location for families. No pool or restaurant. Plenty of food places nearby. Very short walk to BTS station.
Stayed 1 night in Mar 2019
Response from Noppamassiri Ruanpech, Deputy General Manager on 29 Mar 2019
Dear David, we are very happy to hear that you had a great stay with us here at the City Lodge Soi 9! We are glad that you enjoyed the convenience of the location right in the heart of Bangkok next to the Nana BTS station with plenty of shops and restaurants in the area. We thank you for taking the time to review us online and hope to welcome back again to the City Lodge Soi 9 in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is great and has a lift, staff very friendly
Stayed 3 nights in Mar 2019
Response from City Lodge Soi 9 team on 20 Mar 2019
Dear Valued Guest thank you for sharing your experience regarding your recent stay with us. We are happy you enjoyed our great location and friendly staffs. We are looking forward to welcoming you back in the future. Kind regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Wouter Hazenbroek General Manager on 2 Apr 2019
Dear valued guest, we are glad to hear that you had a pleasant stay with us here at the City Lodge Soi 9 Hotel! We thank you for taking the time to review us online, and hope to welcome you back again to the City Lodge Soi 9 Hotel for an even greater experience! Best regards,

8/10 Good

Finn, USA

Liked: Cleanliness, staff & service
It was fine for the price but a bit too noisy. Otherwise he personnel were excellent, friendly and polite. Hotel was clean but the old key system where you must hand in your key each time you leave the property is tedious, keycards would be so much better. Location is great for nightlife etc. and the bar " The Game " is right beside the hotel which is good or bad depending on your tastes. Overall, I may stay there again.
Stayed 7 nights in Feb 2019
Response from City Lodge Soi 9 team on 4 Mar 2019
Dear Finn thank you for sharing your experience with us. We are thrilled to know how our genuine care, service and dedication left such a lasting impression on you. We hope to welcome you back next time you are in Thailand.

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019
Response from Wouter Hazenbroek General Manager on 2 Apr 2019
Dear valued guest, we are extremely happy to hear that you had a fantastic stay with us here at the City Lodge Soi 9 Hotel! We thank you for taking the time to review us online, and are very much looking forward to welcoming you back again to the City Lodge Soi 9 Hotel for another great experience! Best regards,

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019
Response from Wouter Hazenbroek General Manager on 2 Apr 2019
Dear valued guest, we are very happy to hear that you had a fantastic stay with us here at the City Lodge Soi 9 Hotel! We thank you very much for taking the time to review us online, and are looking forward to welcoming you back again to the City Lodge Soi 9 Hotel for another great experience! Best regards,

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019
Response from Wouter Hazenbroek General Manager on 2 Apr 2019
Dear valued guest, we are very glad to hear that you had a fantastic experience with us here at the City Lodge Soi 9 Hotel! We thank you very much for taking the time to review us online, and look forward to welcoming you back again to the City Lodge Soi 9 Hotel in the near future! Best regards,

8/10 Good

NZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old school hotel with traditional keys to open doors rather than key cards. Location is good, right beside Nana BTS. Room is not sound proof so you can hear doors opening and shutting, and sounds from the street are prominent as well. There were sounds of construction at about 2am during my stay. If you're a light sleeper, you might have some trouble sleeping, otherwise it's fine. Staff is friendly, room is decently clean.
Stayed 3 nights in Feb 2019
Response from City Lodge Soi 9 team on 27 Feb 2019
Dear Valued Guest, thank you for sharing your experience with us at City Lodge Soi 9 Bangkok. We are thrilled to know how our genuine care, service and dedication left such a lasting impression on you. We hope to welcome you back next time you are in Thailand. Kind regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from City Lodge Soi 9 team on 20 Feb 2019
Thank you for sharing your experience with us. We are thrilled to know how our genuine care, service and dedication left such a lasting impression on you. We hope to welcome you back next time you are in Thailand. Kind regards,

10/10 Excellent

Mohamad Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provide great service through his staff the two ladies in the front office Ms Ewi and her collegue and the location Ecellent
Stayed 2 nights in Feb 2019
Response from City Lodge Soi 9 team on 27 Feb 2019
Dear Mr. Fawaz, thank you for sharing your experience with us at City Lodge Soi 9 Bangkok. We are thrilled to know how our genuine care, service and dedication left such a lasting impression on you. We hope to welcome you back next time you are in Thailand. Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big comfortable bed, good location to bars etc & close to sky train station.
Stayed 4 nights in Feb 2019
Response from City Lodge Soi 9 team on 20 Feb 2019
Thank you for sharing your experience with us. We are thrilled to know how our genuine care, service and dedication left such a lasting impression on you. We hope to welcome you back next time you are in Thailand. Kind regards,

10/10 Excellent

Bryan, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Helpful staff
Stayed 1 night in Feb 2019
Response from City Lodge Soi 9 team on 20 Feb 2019
Thank you for sharing your experience with us. We are thrilled to know how our genuine care, service and dedication left such a lasting impression on you. We hope to welcome you back next time you are in Thailand. Kind regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2019
Response from City Lodge Soi 9 team on 6 Feb 2019
Dear Paul, thank you very much for your feedback! It is our mission to provide genuine care and comfort to each and every guest, make sure guests will always feel special and being taken care of. It was a real pleasure having you as our guest.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel a few times due to convenience, good location and lots of restaurants. Friendly staff and services too.
Stayed 3 nights in Jan 2019
Response from City Lodge Soi 9 team on 6 Feb 2019
Dear Chan, thank you very much for your feedback! It is our mission to provide genuine care and comfort to each and every guest, make sure guests will always feel special and being taken care of. It was a real pleasure having you as our guest.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lodge Soi 9
Good position with clean and comfy bed
Stayed 1 night in Jan 2019
Response from City Lodge Soi 9 team on 21 Jan 2019
Dear Sharon, thank you very much for your review! It is our mission to provide genuine care and comfort to each and every guest. Thank you so much once again and we look forward to welcome back soon.

6/10 Okay

aharon

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2019
Response from City Lodge Soi 9 team on 15 Jan 2019
Dear Valued Guest, I am very sorry to hear that you are not having a pleasant experience at our hotel. We always endeavor to give every guest a pleasant stay and as we can see from many comments we are often successful, especially in terms of staff friendliness. It is then even more painful when we do not succeed. We apologize for your unpleasant experience and hope you will give us another opportunity so we can show you we can do much better. Kind regards,

8/10 Good

Calum, Highland Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at City lodge Soi 9 several times and it is very close to BTS. I upgraded to a room at the back of the hotel which is a lot quieter than a room the faces onto the main road
Stayed 2 nights in Jan 2019
Response from City Lodge Soi 9 team on 15 Jan 2019
Dear Calum, thank you very much for your review! It is our mission to provide genuine care and comfort to each and every guest, make sure guests will always feel special and being taken care of. It was a real pleasure having you as our guest. Thank you so much once again and we look forward to welcome back soon. Kind regards,

8/10 Good

Kirill

Liked: Cleanliness, staff & service, room comfort
OK for 2 nights.
Pros: Excellent location: lots of bars and restaurants in the area and in a stretched out hand distance to Nana BTS station, so that you can literally catch the train jumping out of the hotel room straight to the BTS platform;) Cons:No breakfast and a bit noisy, if your room has a street view. Overall: OK for a short stay, however, I'd say the hotel is a bit overpriced.
Stayed 2 nights in Nov 2018
Response from City Lodge Soi 9 team on 20 Dec 2018
Dear Mr. Kirill, thank you so much and we appreciate your honest feedback about City Lodge Soi 9. We do hope that your visit left you feeling well rested and well cared for. We look forward to seeing you again.