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Reviews of Novotel Geneve Aeroport

4 out of 5
Novotel Geneve Aeroport
Chemin des Trois Noyers, Route de Meyrin, Ferney-Voltaire, Ain

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 1000 reviews" "
Rating 8 - Good. 429 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

jatinder

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

6/10 Okay

Jason

Stayed 1 night in Oct 2023

6/10 Okay

Vladimir

Stayed 1 night in Sep 2023

8/10 Good

Patricia

Stayed 1 night in Sep 2023

2/10 Terrible

Erwin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. They advertise with a free shuttle from the airport, but then when you arrive there is none. They claim to be the Airport hotel within 2 km from the airport, but if you need to take a taxi it is more like 10-15km. They do not admit they are wrong and unwilling to compensate the cost of getting there. The facilities are old and need a massive update. Called for an iron board and iron in the morning and after 20 min the reception called back that they could not find any…. Terrible service and would not recommend anyone to stay there.
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

4/10 Poor

Fran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most rundown, dirty and decrepit hotels that I have stayed in. In addition, there was false advertising about the free shuttle service. There was no shuttle from the airport to the hotel. I had to pay for a taxi. The shuttle in the early morning was just fine, however. One last thing. The rooms did not lock from the inside.
Stayed 1 night in Sep 2023

6/10 Okay

Hubert

Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apart from the part on the website that says only 1.8 kilometres to airport 2great receptionists as well very helpful would stay again
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Staff & service
Staff was excellent! I left my bag and it was there when I returned after 2 days!
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was expecting our late arrival and had everything ready, greeted us cordially by name. Newer motel with American type features and ample parking (consistent with experience with other Novotel properties). A bit hard to locate in farm area, but only 5 minutes from airport.
Stayed 1 night in Jul 2023

6/10 Okay

Ranjit

Travelled with family
Disliked: Property conditions & facilities
It is in France and not in Switzerland and too far to walk from the nearest bus stop. You need to book your shuttle in way advance so that you get a seat, or else walk or book your own expensive taxi. The swimming pool was closed. Limited type breakfast. No cheese slice, no omelet, no butter. However, the girls at the reception are decent, they will help you out.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Jean Baptiste

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
passez votre chemin
Nous sommes allés l année derniere en 2022 a cette hôtel , la piscine était en rénovation, un an plus tard la piscine ne fonctionne toujours pas , couloir très sale , la moquette est pleine de taches , combine du téléphone coupe littéralement , dure dure d appeler la réception pour lui dire que la télécommande ne marche pas. Charge 35 euros de plus avoir un canape de plus dans la chambre. Navette , une heure d attente a l aeroport de geneve , j ai le temps de voir passer 3 fois chacun les navettes d holidays inn et ramada .. ! 200 $ la nuit plus les 35 euros de surcharge , c est un hôtel a évite a tout prix , c est exorbitant pour la qualité reçue en échange
Stayed 1 night in Jul 2023

10/10 Excellent

Sreejith

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jul 2023

2/10 Terrible

Vitalii

Business traveller
Disliked: Property conditions & facilities, room comfort
Never again
The hotel is in france and no uner takes you there. You need to pay CHF 50 to reach it and the same back. Quality of stay is low. Air conditioning didnt work.
Stayed 1 night in Jun 2023

8/10 Good

Tran H.

Stayed 1 night in Jul 2023

10/10 Excellent

Leopold

Stayed 2 nights in Jul 2023

8/10 Good

Jaewoo

Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Nice people and food but needs updating.
The hotel is okay and has a very nice breakfast and dinner buffet. The garden setting is nice but chairs and tables need updating. Pool needs attention. People nice but noone ever answered the phone when I used it. Tub did not seem clean.
Stayed 1 night in Jul 2023

10/10 Excellent

valerie

Stayed 1 night in Jul 2023

10/10 Excellent

christophe, Willow Street

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jun 2023

10/10 Excellent

M Fernanda

Stayed 1 night in Jun 2023

4/10 Poor

Justin, Olathe

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities were outdated and dirty. We would not stay at this location again. Staff was friendly overall but the accommodation were very disappointing
Stayed 1 night in Jun 2023

2/10 Terrible

Varun

Disliked: Staff & service, property conditions & facilities
Not really as close to the airport as advertised. The shuttle but wouldn’t transport sports equipment costing 40 Euro taxi each way. Wouldn’t recommend this property.
Stayed 1 night in Jun 2023

6/10 Okay

varsha

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023

2/10 Terrible

Bob

Stayed 1 night in Jun 2023

6/10 Okay

LAURENT

Stayed 1 night in Jun 2023

4/10 Poor

Susan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It was in a not very great part of town, and the public areas were dirty. There was nowhere close to eat and the dining area didn’t open until 7. We were supposed to be able to get a shuttle from the airport there, but after 2 1/2 hour wait we spent $40.00 on a cab to get there.
Stayed 1 night in Jun 2023

10/10 Excellent

Florian

Stayed 1 night in Jun 2023

8/10 Good

Julian

Stayed 1 night in Jun 2023

4/10 Poor

Yao

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk is there nice and helpful. However, the bathroom is dirty. The shower has last guests’ snot and boogers in it. The hair dryer is broken. Although the hotel is closed to the airport, it is in France. Airport transportation is very inconvenient.
Stayed 1 night in Jun 2023

2/10 Terrible

Arun, Dubai

Disliked: Staff & service
It is not a airport hotel, it is actually 15min and 35 swiss franc taxi ride. Though as per the board outside the airport the hotel is suppose to provide a courtesy bus but it only does it if directly requested to the hotel nkt through expedia messaging. Other hotel near Airport like Pratik hotel, Holiday Inn are close and have amazingly quick shuttle service. Though Novotel is just ground and first floor but there are no lifts if you have heavy luggage with you. Location is nice and quite
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 1 night in Jun 2023

10/10 Excellent

Raquel

Stayed 2 nights in Jun 2023

8/10 Good

Alexander

Stayed 1 night in Jun 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel
The hotel was not bad. The bed was super comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Judy Ann

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, friendly accommodating stuff. Very helpful to whatever you need. The guy at the front desk is super helpful. He even let us check in early at our room and let us avail breakfast for free.
Stayed 1 night in May 2023

10/10 Excellent

Robert, Hesperus

Liked: Cleanliness, staff & service, property conditions & facilities
We were on a bicycle tour. We arrived at the hotel 4 days beforehand. There is a fantastic fresh produce market less than a block away. We found multiple bicycle routes on ride with gps which took us up the mountain to a ski resort, through forests, and to Geneva. Overall a fantastic experience.
Stayed 4 nights in May 2023

6/10 Okay

Caitlin

Travelled with group
Disliked: Cleanliness
Horribly slow wifi, £40 taxi to the airport, no elevator so you have to carry your bags up and down the stairs. Bathtub very dirty
Stayed 1 night in May 2023

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in May 2023

6/10 Okay

bulent

Stayed 1 night in May 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The waiter and bartender Sasha was so helpful. She even provided first aid to my partner
Stayed 1 night in May 2023

10/10 Excellent

Krzysztof

Stayed 2 nights in May 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, nice staff, comfy beds
Stayed 1 night in May 2023

8/10 Good

flavio

Stayed 2 nights in Apr 2023

2/10 Terrible

Subodh

Stayed 1 night in Apr 2023

8/10 Good

Alan

Stayed 1 night in Apr 2023

8/10 Good

Natan

Stayed 4 nights in Apr 2023