Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews of Aloft Abu Dhabi

4 out of 5
Aloft Abu Dhabi
Abu Dhabi National Exhibition Centre, Abu Dhabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 631 reviews" "
Rating 8 - Good. 245 out of 631 reviews" "
Rating 6 - Okay. 64 out of 631 reviews" "
Rating 4 - Poor. 14 out of 631 reviews" "
Rating 2 - Terrible. 20 out of 631 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Azar

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Xenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property with accommodating staff however we had an obnoxious noisy person in the room adjoining and the walls are paper thin. Room service was terrible and there was no attempt to accommodate for their error. Other than that great restaurant options and night club and the rooms were clean and presented exactly how they do online. Overall if I had to I will stay there again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and beautiful hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Raju

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week and enjoyed our stay. The staff is dedicated and offer good service, are very attentive. Breakfast buffet has a fair bit of options but can be better in the quality and needs more variety in vegetarian. This is the only area that I would say needs improvement in this hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Xuejuan

Stayed 2 nights in Jan 2024

10/10 Excellent

Prabhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ali

Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammed, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is so lively i loved the atmosphere very clean service is amazing nfeont desk are trying there best to make your stay better thanks i will definitely stay here again if i visit Abu Dhabi
Stayed 2 nights in Dec 2023

8/10 Good

Soonil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

RAPHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed here and was really good bed. The only negative part when we checking out the receptionist didn’t want to help to get taxi. She asked us to get our own and we don’t know how because we are tourist
Stayed 1 night in Oct 2023
Response from Reservations Team on 28 Oct 2023
Dear Guest,Thank you for choosing Aloft Abu Dhabi!We apologize for the inconvenience this experience has caused, and we will make sure to minimize such incidents in the future.Thank you

10/10 Excellent

Haider

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Anya on 17 Aug 2023
Dear Guest,Greetings from Aloft Abu Dhabi Hotel!Thank you for choosing us for your previous stay, and we hope to see you again.Please feel free to contact us if you need any further assistance.Kind Regards,Maulidia S.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. The gym was outfitted nicely and the pool area was spacious with plenty of seating.
Stayed 2 nights in Jul 2023
Response from Abdelsattar Soliman on 30 Jul 2023
Dear Valued Guest,Greetings from Aloft Abu Dhabi Hotel; and would like to thank you for choosing Aloft Abu Dhabi for your recent stay,We want thank you for your opinion about your previous stay with us, we really much appreciated,Because we are always committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself We will be more than happy if you will decide to stay with us again in the future, and we hope to see you again.We’ve also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven’t already.Please feel free to contact us if you need any further assistance.Kind Regards,

10/10 Excellent

Manel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Abdelsattar Soliman on 30 Jul 2023
Dear Valued Guest,Greetings from Aloft Abu Dhabi Hotel; and would like to thank you for choosing Aloft Abu Dhabi for your recent stay,We want thank you for your opinion about your previous stay with us, we really much appreciated,Because we are always committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself We will be more than happy if you will decide to stay with us again in the future, and we hope to see you again.We’ve also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven’t already.Please feel free to contact us if you need any further assistance.Kind Regards,Duty Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Abdelsattar Soliman on 30 Jul 2023
Dear Valued Guest,Greetings from Aloft Abu Dhabi Hotel; and would like to thank you for choosing Aloft Abu Dhabi for your recent stay,We want thank you for your opinion about your previous stay with us, we really much appreciated,Because we are always committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself We will be more than happy if you will decide to stay with us again in the future, and we hope to see you again.We’ve also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven’t already.Please feel free to contact us if you need any further assistance.Kind Regards,Abdelsattar SolimanDuty Manager

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely like to stay at Aloft in the near future.
Stayed 3 nights in Jul 2023
Response from Abdelsattar Soliman on 30 Jul 2023
Dear Valued Guest,Greetings from Aloft Abu Dhabi Hotel; and would like to thank you for choosing Aloft Abu Dhabi for your recent stay,We want thank you for your opinion about your previous stay with us, we really much appreciated,Because we are always committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself We will be more than happy if you will decide to stay with us again in the future, and we hope to see you again.We’ve also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven’t already.Please feel free to contact us if you need any further assistance.Kind Regards,Abdelsattar SolimanDuty Manager

10/10 Excellent

Omowunmi, Fort McMurray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2023
Response from Abdelsattar Soliman on 30 Jul 2023
Dear Valued Guest,Greetings from Aloft Abu Dhabi Hotel; and would like to thank you for choosing Aloft Abu Dhabi for your recent stay,We want thank you for your opinion about your previous stay with us, we really much appreciated,Because we are always committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself We will be more than happy if you will decide to stay with us again in the future, and we hope to see you again.We’ve also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven’t already.Please feel free to contact us if you need any further assistance.Kind Regards,Abdelsattar SolimanDuty Manager

8/10 Good

Arshad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jun 2023
Response from Abdelsattar Soliman on 30 Jul 2023
Dear Valued Guest,Greetings from Aloft Abu Dhabi Hotel; and would like to thank you for choosing Aloft Abu Dhabi for your recent stay,We want thank you for your opinion about your previous stay with us, we really much appreciated,Because we are always committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself We will be more than happy if you will decide to stay with us again in the future, and we hope to see you again.We’ve also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven’t already.Please feel free to contact us if you need any further assistance.Kind Regards,Abdelsattar SolimanDuty Manager

8/10 Good

Nasima

Travelled with family
Liked: Property conditions & facilities, room comfort
Good budget hotel near grand mosque.
Good budget hotel near the grand mosque. Only let down was that the shower was slight broken and not the cleanest.
Stayed 1 night in Apr 2023
Response from Abdelsattar Soliman on 24 Apr 2023
Dear Guest,Greetings from Aloft Abu Dhabi Hotel!I would like to thank you for choosing Aloft Abu Dhabi for your recent stay. The hotel team committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourselfI have shared the comment and the score you rated us, in order to work on improving our services to meet your expectations for your future stays.I hope you choose to stay with us again when your travels bring you back to the area.Kind Regards,

2/10 Terrible

Karunrat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Dear Karunrat,Thank you for sharing your rating with us.The hotel team committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectation of our valued guest, such as yourself. In fact, your valuable feedback helps identify areas of opportunity for us to improve the guest experience. At your convenience, please feel free to share your valued feedback on how we can elevate your experience whenever your travels bring you back to Aloft Abu Dhabi.

8/10 Good

Shaheen, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unique hotel I ever stayed in. It feels like some
Stayed 4 nights in Mar 2023
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Shaheen,Thank you rating us and for sharing your feedback. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

8/10 Good

Gerardo

Stayed 1 night in Feb 2023
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Gerardo,Thank you rating us. Feel free to share your valued feedback on how we can elevate your experience whenever your travels bring you back to Aloft Abu Dhabi.We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Sarkis

Travelled with family
Liked: Cleanliness, staff & service, amenities
All was perfect
Stayed 4 nights in Jan 2023
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Sarkis,Thank you rating us 5*. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size rooms, energetic vibe, outdoor pool has an excellent vibe and service/food around the pool area (including for dinner) excellent at a reasonable price. Abu Dhabi a spread out city so location outside centre is fine, central relative to sites (palace, Grand Mosque), airport and theme parks. Highly recommend.
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Philip,Thank you rating us 5* and for sharing your valuable feedback. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolut recommanded. of course it is not Downtown. Everything can be reached quickly. the Hotel with the different restaurants / bars as well the modern design definatly a insider. will come back for sure
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Thomas,Thank you rating us 5* and for sharing your feedback. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

MANOJ KUMAR BHAKTA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is well maintained and the staff and very helpful
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Manoj,Thank you rating us 5* and for sharing your feedback. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Tomas,Thank you rating us 10/10. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Tomas

Stayed 2 nights in Jan 2023
Response from Maria Marta, Front Office Manager on 27 Mar 2023
Hello Tomas,Thank you rating us 10/10. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remy at reception was excellent. Jelilah (housekeeping on the 11th Floor during my stay) was EXCELLENT 10/10. Parking is a bit of a pain initially when I first arrived. But I got used to it.
Stayed 4 nights in Dec 2022

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remy at reception was excellent. Car parking isn’t easily accessible. Confusing. A lot of getting use to. For a new arrival, it’s a chore to get to it.
Stayed 1 night in Dec 2022

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with great facilities.Nice rooms and beautiful pool and terrace.Great chouce of bars and food options .Some nice restaurants in the vicinity .The staff were really nice and helpful and made us feel very welcome.We had a lovely stay.
Response from Anya on 28 Mar 2023
Hello Denis,Thank you rating us 5* and for sharing your feedback. When you’re happy, we’re happy!We’ll be here when you’re ready to come back. Visit anytime.All the best

10/10 Excellent

Wayne

Stayed 1 night in Nov 2022

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and i will stay again on my next visit.
Stayed 5 nights in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms in Aloft hotels. Good value. Staff pleasant and friendly. The decoration near the lift is horrible ! Too busy - it’s like a kids play area. Terrible choice. My coffee machine didn’t work - I was only there one night so couldn’t be sorted in time. But I informed reception. The smell of the room was slightly unpleasant. Like a musty damp smell. All in all -I would stay again as it’s a good value room in Abu Dhabi !
Stayed 1 night in Oct 2022

10/10 Excellent

Danial

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bookfair Exhibitioner
I came as a part of the ADIBF held there at the ADNEC. It was super convenient. Though there were lots of events going on and the hotel was packed, they were still able to offer great service including late check out. I’m already planning my next stay back!
Stayed 2 nights in May 2022

10/10 Excellent

REDONA

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Strongly recommanded Aloft hotel
It was vey good.The hotel it was very comfortable and clean.The environment very safe. The neighborhood very nice.The staff very helpful( Marie,Rehmad,Ajrau). They had help me with the booking to attractions also.Strongly recommanded.
Stayed 3 nights in May 2022

10/10 Excellent

Yvonne Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find! All 5 star and quirky too Loved it Fab rooftop restaurant Def stay again
Stayed 1 night in Feb 2022

10/10 Excellent

Peter

Stayed 1 night in Apr 2022

10/10 Excellent

Roxana, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and accommodations.
Stayed 1 night in Mar 2022

10/10 Excellent

Nesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and restaurant
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

Abdulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Good location, cleanliness room, big room, free parking and nice decorations
Stayed 1 night in Mar 2022

10/10 Excellent

Joanne Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Recovery
I was supposed to write a one-star review earlier this morning due to having one of my worst nights in this hotel due to a loud party that can be heard from our room on the 10th floor at 2 am. This is with a combination of an agonising non-stop air-condition dripping sound overnight (please fix this - room 1029!) There was no empathy from the Front Office when I have shared this challenge, and I had to demand a late check-out instead of being offered because of this loud music till 3 am. No apologies were given even when I shared this upon having my key reactivated for the late check-out. Call 0 for the small stuff; you will end up waiting for 30 mins. Everything changed when we were met by LILET, manager of Glow, at the main lobby. Since we slept at 3 am, we woke up late and missed breakfast in Dine. She invited us for a Lazy Sunday Brunch in Glow. The care, attention and empathy she has extended to my family turned this awful experience into something magical. Aloft management is lucky to have Lilet. It would be best if you had more Lilet around your property.
Play @Glow
Outdoor Seating @Glow
Best bartender - Edison
Lazy Sunday Brunch @ AED95
Stayed 1 night in Mar 2022

10/10 Excellent

Fahad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel and design
Stayed 1 night in Feb 2022

8/10 Good

Loic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not mind-blowing but very good value for money
Rooms are spacious, all following the similar aloft layout. Soundproofing is not as good as it should be and you may want to ask for a room towards the end of each corridor to avoid noise. Water in the shower is not quite hot, just warm at best so I guess you get more eco friendly by taking shorter showers. Amenity kit is fine. Safe and iron in every room as well as espresso coffee machine with capsules. Bed is comfortable and perfectly adequate.
Stayed 1 night in Jan 2022