This was the first time we stayed in a private pool villa and I must say that we thoroughly enjoyed our stay. The pool was huge and clean. I liked the open plan living area. The villa staff was very friendly and always smiled with greeting. The staff helped us in booking for various activities that we planned for the day. Food at the villa was good as well. We also booked for massage at the villa and enjoyed it. I highly recommend the villa and would definitely visit it again. ** Service is top notch**
Check-in experience was excellent. staff are very informative of the hotel amenities & offered benefits. high level of cleanliness all over the resort. Food in hotel restaurants is really good and diverse, but the only thing is that the restaurant staff starts preparing for closing an hour before the actual time of closing which made me felt unwelcome in some cases especially if arriving at 10 pm for dinner & closing time is at 11 pm.
Cleanliness of the beach could be better and more taken care of but in general it's not considered dirty. Daily activities are available though out the week (a gentle reminder would have been nice) for more personalized experience. The beach lounge is to die for, I loved feeling pampered & enjoyed doing my reading over there.
The spa was great except for the music.. it was just a 2 minutes track that was repeated over & over again which could be irritating if you are booked for 2 hours session. I have asked the staff in the spa to turn the music off and enjoyed the outdoor sounds of birds and sea waves and wind breeze. welcome drink is a refreshing cold sweetened ginger (not suitable for diabetics & there is no other alternative except for water) oils are amazing along with all the spa products.
I highly recommend the Grand Nikko hotel in Bali to couples, alone travelers & families.
I highly recommend the Grand Nikko hotel in Bali for couples, families & people traveling alone.
"Last minute holiday bookings are always a concern."
From the moment of arrival to the last moment when we had to leave for the airport departure all of my expectations and hopes for a tranquil, relaxing holiday were not simply met but highly exceeded. The beauty of the resort complex, the luxury of the villas, the calmness of the breaking of the waves, the whistling of the wind, the ambience that encircled the entire complex was far more than I sought. Having said all of this, there was something beyond these features that made this resort very possibly the very best I have experienced through many years of travel. The staff. Usually you find find at a good resort, some of the staff stand out above all others, our experience here was that we had trouble deciding which staff members achieved a higher level than their co-workers. It would be unfair to pay a tribute to "just" the staff, (although they were superb) without a recognition that staff will only be as good as the Managers that have trained them to be the very best. From the butlers to the reception staff, from the cleaners to the restaurant waiting staff, from the masseurs to the gardeners we could not easily say which of the staff we felt was the best, I guess we saw most of the restaurant waiting staff, (as we spent so much time sampling delights for each meal) but our vote for the best would have to go to Marty, (?) not sure how the name is spelt. All of the staff remembered our names from the time of arrival. My thanks go to all of the staff.
Amazing 5 star hotel right on the beach. The pool area is absolutely beautiful, and you can easily spend hours at the swim up pool bar. The food and drinks are very nice although can be a little expensive.
tim from brisbane, aus
Sofitel Bali Nusa Dua will feature 415 hotel rooms (including 17 villas), one ballrooms, five meeting rooms, a multi-function …More
We stayed 7 nights and had some day trips. The food was good,staff are friendly and the tour bookings were effectively.
The only disadvantage was the location is bit far away from the relatively good shops and restaurants.
The standard of service at Mulia is incredible.
The resort is well equipped with everything. The large bed was super comfy.
Only small complaint is the line for breakfast on saturday.
Will defintely be back in future
we had a small problem with our room and this was resolved straight away and they gave us a better room and moved all our belongings.
The hotel was great , the staff wonderfull, facilities and latte was enjoyable, breakfast great selection and helpfull staff.
Ray from perth wa
Situated on the Tanjung Benoa Peninsula, the resort is close to the major entertainment areas; Ngurah Rai International …More