The minute I walked into the hotel I was welcomed with open arms.
I asked for an outward facing room on the Premier floor.
I was upgraded with a smile.
The room was big and bright with an amazing view.
The next morning I decided to have breakfast.
I thought it finished at 11 so arrived around 10.
I was informed that breakfast was over but I was still welcome to sit and be taken care of.
Over the few days when ever I needed written translations of my destinations they were produced quickly and with a smile.
My bill had a wrong mini bar entry but this was quickly cancelled without question.
This is my 2nd time staying with Hua Ting. A family of four with two young boys, we need flexibility, convenience, cleanness and space. Hua Ting provides all those conditions, with its perfect location (walking distance to a number of favored restaurants and transportation stations), flexible hours and revamped interior decor. We loved it. The boys were amazed at the night view of the landscape and went for the "see through" elevator every time day and night. Staff was friendly and professional. The only thing to complain was the check-in process. I had to wait for 15 minutes before being attended. There could be more staff on duty for evening check-in hour (it was a working day around 19:00). There was a line of guests.
The hotel staff was very helpful and accommodating,
We had to shortening our staying from 6 nights to 3, and the hotel did for us without any penalty. We will definitely recommend this hotel to our friends and return there ourselves.
The hotel is located on the Bund. Amazing view.
The rooms are excellent, we will book it again next time.
Food is excellent, staff is nice and accommodating, sheets, towels, everything is the best!
Fusing sophisticated Art Deco design with traditional Oriental charm, Les Suites Orients offer an intimate, boutique-style …More
"Excellent hotel, close all forms of transportation"
Family stay, adult children's family having lived sparsely in China for several years stayed with Grandparents just arriving in Shanghai and fully enjoyed the amenities and location. We especially enjoyed the upscale and modern feel and attention to patron comfort. Being a botique hotel, the location may be considered odd, however, it is a perfect introduction to "life" in China! We WILL stay here again, upon our departure from China!