I had a fantastic experience at Hotel Nikko. The location is great. The staff is very nice and helpful, and I was even treated to a special Christmas gift that was a very nice surprise. This is now my favorite place to stay in San Francisco and the best experience I have had at a San Francisco hotel.
This was my second time in 2 months and 3rd time overall staying at the Sir Francis Drake and I will absolutely stay there the next time I travel. Everyone from the valet to the concierge are warm and friendly and extremely helpful, almost like talking with old friends. I had a beautiful room that was spotless and the beds and pillows were comfortable. The counter space in the bathroom is non-existent, but that may be my only complaint. My party traveled to see a show and they handled our transportation to and from. The concierge's recommendation for dinner and drinks couldn't have been better! We even hit the Starlight Room and danced until morning. I highly recommend it. Next time I plan on making the wine tasting from 5 to 6. Also the location couldn't be better. It's right next to Union Square. The shopping is fantastic.
My hsuband and I stayed here, while he had a class, and I did my Xmas shopping ! Great location....about a 5 min walk to Union Square, and all the stores around that area. I loved how the hotel has Jaspers restaurant attached to it......they had the most delish stuffed french toast, I have ever had !! Would stay here again....:)