Arrived prior to check in time but room was available immediately, despite some confusion about which building included in Expedia booking. Despite visiting during Thai New Year celebrations, hotel facilities were not overloaded and staff were very attentive and helpful. Easy access from room to pool area was appreciated. Proximity of local transport and a variety of food outlets and restaurants was a plus. The beach is nearby, although this isn't the best in Thailand by any means.
Traveller from Sevenoaks
Opening in the third quarter of 2009, The Holiday Inn Pattaya is ideally located along the bustling beach on Pattaya 1 Road …More
"Charming hotel, great staff and ocean view rooms"
After arriving in the early morning after a long flight and drive from Bangkok, the great experience with the excellent staff started when they changed my reservation to another room, which was available, so that I could check in early and get some rest. It was 10:30 AM!
Throughout my stay, the ever smiling and attentive staff spared no effort to provide a pleasant experience in Pattaya, even dealing with tour operators on my behalf to sort out hiccups with tours I had booked directly with venues/operators.
The rooms are spacious, very nicely designed and transmit a positive vibe. The hotel offers a varied selection of VOD movies (selectable using your TV's menu system) for free in case you decide to stay in or are just in the mood to watch a flick.
The location on beach road is a great base to explore Pattaya and the surrounding areas. Speed boat tours to Coral Island take off from nearby so often you don't even need to arrange for transportation. Walking distance (5 to 10 mins) to Mike Shopping Mall, Central Festival (with a great movie theater) and Royal Garden Plaza Mall (where you find Ripley's Believe It or Not museum) mare it a great location for conventional shopping and some clean entertainment. For those seeking stronger emotions, Walking Street is less than a 15 minute walk from the hotel.
The best part of this hotel was the room - nice and spacious plus kept clean. The breakfast was cooked to order and acceptable but plenty of local Thai place to eat also. Staff were friendly with a reasonable grasp of English so no issues there.