Overall experience is very good except for few things listed here below :
1 . We had problems with ac in the rooms
2. Internet interruption and very slow
3. No boy was sent to take down the luggage despite being promised by hotel staff many times .
The hotel is in a excellent location on SZR.The hotel-staff was very friendly and provided excellent overall service to make sure I was happy and comfortable.I will rate this hotel a total Five-Stars and will definitely come here again on my next visit to Dubai.
This is my fifth stay in Mercure during the past five months. The staff is friendly and very cooperative. The rooms are clean and comfortable. The location is central to many vital places. The food is good. I advice all to book at this hotel
although aimed at the Young Funky Market and Business Professionals it still appealed to my wife and I as Young At Heart travellers. All the bars are lively with many offers during the week and all the bar staff are excellent 5/5. Although it is lively the rooms are well soundproofed so when we finally went to bed the party went on outside without keeping us awake even though we were only 2 floors up from the outdoor pool bar!!.
John from Preston, England
Cleverly combining a dynamic sense of style, striking design and an appeal that suits the region’s multi-cultural taste …More
The hotel was great. Comfortable apartment, sufficient pool area, gym and steam room facilities and free wifi. We stayed for 10 days in the hotel and it was home from home. The hotel is situated in the Internet City area of Dubai which is a very convenient area for exploring Dubai. It's located about five minutes from the Metro station and about the same distance to the supermarket.
The staff in the hotel is fantastic- nothing is to much trouble for them and the service that we received through our stay is definitely a 5*.
Very good experience and all the staff in all areas of the hotel were very friendly and helpful from the minute we arrived until our departure. All the staff were always smiling and welcoming and that made our experience even more enjoyable.